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“Comparing the Westin to the Hyatt”

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Hyatt Regency Maui Resort and Spa
Ranked #16 of 32 Hotels in Lahaina
Certificate of Excellence
GreenLeadersSilver level
Reviewed March 26, 2006

I have to say that I disagree with the review comparing the Westin to the Hyatt. I stayed at the Westin on my Honeymoon 15 years ago when it was fairly new and while I enjoyed it, I wouldn't say it was spectacular either. It was done on the same grand scale as the Hyatt but in much smaller quarters (i.e. less land). For my 10th anniversary we returned with our son but stayed at the Hyatt this time and totaly loved it. That was in 2000. In 2003 we returned to Maui with our son but decided to go back and try the Westin again. After one night we all woke up in the morning missing the Hyatt. I called the Hyatt and they got me into the hotel and we moved that morning. The beach in front of the Westin had suffered tremendous errosion that year and was virtually non-existant. While the Westin did have all the nice features like the pools and slides, everything was crammed into a smaller space and you just felt like you couldn't breath without someone right there. Granted, the Hyatt can be very crowded as well around the pool but the grounds are big enough that you can escape if you need too. The Westin used to have a beautiful restaurant comparable to Swan Court in the Hyatt but now it's been replaced by Tropica and it's more of a beachfront casual place than upscale. All in all, the Westin is a nice place but the Hyatt sets the standard. Needless to say that this coming August I'll be returning to the Hyatt again.

  • Stayed: August 2003
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16  Thank NJ-Traveler-Monmouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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6,123 - 6,129 of 6,661 reviews

Reviewed March 19, 2006

We just returned from a wonderful trip in paradise. We thought the Hyatt was great. On previous trips, we have stayed at the Ritz and Kea Lani. The Hyatt is not as nice as the Ritz but equal to the Kea Lani (minus the suite factor and better beach). We were upgraded to an oceanview room on the 6th floor of the Lahaina tower. It was an incredible view. The luau noise was not a factor. We had access to the Regency Club and ate breakfast there every morning. Not much variety: fruit, muffins, pastries, oatmeal, cereal, breads but it served us well. We never munched on the evening appetizers but the afternoon snacks were yummy cookies, fruit and drinks. The pools at the Hyatt are outstanding! The children's area keeps kids busy. You walk/swim through the caves to get between the kids area and the big pool. Inside the cave is the grotto bar were many a male was watching the NCAA tourney. The beach in front of the Hyatt was more than adequate for us - we walked down and entered near the Napili tower and it was plenty wide enough for sand play. I cannot comment on the snorkeling. I thought the service was great and the offerings more than sufficient. We would come again for sure. PS Our room received a turn down service with chocolates every night (comment on above post). I agree that for the price, you would expect more but I didn't find any "deals" when I was searching for our trip - Ritz, GW, FS, KL $500+ and Sheraton and Westin along the same lines as the Hyatt. Believe me, for what I paid, I would have liked more luxury but couldn't spend $500+ a night!

  • Stayed: March 2006
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12  Thank smuie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 14, 2006

Always go with what you know. The first time my husband and I traveled to Maui, we stayed at the Westin (a few hotels north of the Hyatt on Ka'anapali beach). We had no complaints, and we could have stayed there this time around, but, I decided it might be nice to try another hotel. Bad decision. While the Hyatt has a great location and a lot of beach front property, the amenities and the rooms left much to be desired. At over $400 a night, one expects to have a nicer bathroom than one finds at a Comfort Inn in upstate New York as well as some Charmin type toilet paper (the stuff we used was about 1/2 ply). Also, it would be nice to have bath towels that are a little (just a little, that is all I ask) on the plush side; I thought they were going to disintegrate during each pat dry). The pool was a good size, but there were too many chairs (which, by the way were the cheap plastic variety; shouldn't they have upgraded to nice chairs with cushions on them by now (the Westin has had them for over 4 years, at least) on top of eachother. Also, the cabanas on the beach were dirty and there was no bar service (what is the point then?). I may sound too critical or nitpicky, but, it is the little things that matter -- especially for the price you pay at the Hyatt. I guess they figure they can charge these rates for their location without needing to provide stellar service, etc. Wrong. Oh, and did I mention, no turn down service at night. I will definately be heading to the Westin for my next trip to Maui.

  • Stayed: February 2006
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17  Thank bastille17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 12, 2006

We had a mini family reunion at the hotel and for this purpose, the hotel was very nice. This was our first time staying in the Kaanapali area and was a bit disapponted in the amount of traffic noise you could hear from the main highway from the hotel room. Not that it was noisy, just noticable. The rooms were fairly standard but clean. The hotel hallways were a bit dated. The staff was very pleasant and made for a nice stay.

The kids pool was great for the three year old as well as the other pools for everyone else. We didn't eat on-site as there are too many places good places to eat at on Maui.

Good experience, not great. If you wanted great, you would choose one of the more expensive resorts.

  • Stayed: November 2005
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6  Thank jbol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 5, 2006

We just returned from a 10 day stay in Maui (4 nights at the Marriott in Wailea and 5 nights at the Hyatt). The pools at the Hyatt were fabulous. Warm, and wonderful to swim in. The kids area of the pool was equally as nice. My kids loved it! The beach infront of the hotel was very disappointing, but you could walk just a bit north and use the Marriott beach, you just couldn't use their beach chairs).
The food was very disappointing. Unbelievably expensive and BAD. If it were good, I wouldn't have minded paying the prices. I've been to Hawaii before, so I knew to expect the prices at the hotel, I was just hoping for decent food. We ended up walking down to Wailers village everyday for lunch at the Hula Grill.
We'd return there again, the staff was very friendly, and helpful. The spa was great as well.

  • Stayed: February 2006
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5  Thank shfine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
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Reviewed February 27, 2006

this is our 3rd time to maui ,2 other times at the pink palace. this hotel beats the pink palace buy far, no pressure to buy timeshare, staff was wonderful , rooms were very nice, a little small but nice, very clean. I think that the beach was a nicer area. food was very good ,try room servece, filet, out of this world. will go back again. connot say enought about the staff.

  • Stayed: February 2006
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4  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2006

We just got back from Hyatt Resort and Spa. We didn't want to leave. Hotel very laid back. Staff very friendly. Our seond trip to Maui. Unfortunately I got sick, went to Doctor on Call and was seen right away! Room service good! Swans Court Restaurant SONZ Very good, and very expensive. Worth renting a Hale for the day. Very nice. Will go back again. Aloha

  • Stayed: February 2006
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5  Thank HUNDEN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Maui Resort and Spa

Address: 200 Nohea Kai Drive, Kaanapali Beach Resort, Lahaina, Maui, HI 96761-1985
Phone Number:
Location: United States > Hawaii > Maui > Lahaina
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Lahaina
#6 Luxury Hotel in Lahaina
#6 Top resorts Hotel in Lahaina
#11 Spa Hotel in Lahaina
#12 Family Hotel in Lahaina
#15 Romantic Hotel in Lahaina
#15 On the Beach Hotel in Lahaina
Price Range: $352 - $892 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Maui Resort and Spa 4*
Number of rooms: 806
Official Description (provided by the hotel):
Situated on 40 oceanfront acres on Ka'anapali Beach, this AAA 4-Diamond award-winning resort is an authentic Hawaiian experience set in tropical paradise. Each of 806 guestrooms, including 31 renovated suites, affords Hawaiian elegance with private lanais and panoramic views. Amenities include oceanfront spa, 24-hour athletic club, half-acre pool with waterfalls and slides, golf, and tennis. Activities include Drums of the Pacific Lu'au, Tour of the Stars rooftop stargazing, cultural lessons, water sports, shopping on property and nearby, and wildlife tours with penguins, flamingos and more. World-class dining at Japengo, 'Umalu, Swan Court and Son’z—emphasize using locally grown ingredients to provide unique cuisine to suit every palate. ... more   less 
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Also Known As:
Hyatt Regency Maui Hotel Lahaina
Hyatt Lahaina
Hyatt Regency Maui Resort Spa
Hyatt Regency Lahaina
Hyatt Regency Maui Resort And Spa Lahaina

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