We traveled the first week of June 2013. My husband and I had stayed at the Sheraton at Black Rock 5 years prior, and this was our children's first trip. They are 6 and 9. We chose the Hyatt for it's larger rooms than the Sheraton, and the king/sleeper queen arrangement. We booked a package through Costco and upgraded to the club level. This was absolutely worth it for our family. First, it gave us an ocean front room on the top floor (away from the new building construction), second it supplied almost all of our food and drinks for the trip. We had breakfast for 2 included at Swan Court also. Most days, my son and I would go down for breakfast (we are the bigger breakfast eaters) and my husband and daughter would eat in the club room. Breakfast was really not necessary with the club room, but we took advantage of it since it was included. We had plenty of drinks available and snacks during the day, which you are welcome to take back to the room. Appetizers was often enough for dinner, and their desserts were amazing. Karen and Nani were the best! We arrived just after appetizers were put away the first night. We hadn't had dinner yet, and had just checked in. They brought us all kinds of snacks, including the chocolate banana bread, which my daughter loved! Everyone in the club room was great, but these two ladies went out of the way to make us feel pampered, and even sent us off with a nice package of snacks for the airplane.
The view from our room was perfect, and we watched the sunset from our balcony every evening. The birds in the atrium were fun for everyone. We took the bird tour with Sharon and got to know the tricks of each bird. We got Luna to play 'peek-a-boo' several times, and saw Niko try to go for a walk. The grounds are beautiful.
The pool is very large and has something for everyone. We all enjoyed the slide, and I was surprised that it wasn't crowded. Maybe it was the week we were there, but I never had trouble finding lounge chairs where and when I wanted one. They were working on the tile around the larger pool, but they restricted their work and it wasn't bad. The staff there was excellent as well. They even found me in line for the slide when I had reported my sunglasses lost to tell me they were at the pool desk. Very responsive.
The beach in front if narrow with a lot of rocks/coral, etc. We did snorkel off there one day. A very short walk takes you to any beach activity you want, so it's no big deal. Nice swimming beaches near the Marriot next door, a little farther had a good boogie boarding spot, and we hiked to Black Rock twice to snorkel. It's a little bit of a long walk with 2 kids and all the gear, but it was worth it. That had the best snorkeling and the sea turtles we saw.
We had no trouble parking as many people report, and didn't mind the walk from the parking lot.
My only reason it's 4 instead of a 5 is the last full day we were there, which was a Saturday. We woke up to not just the tile work at the pool, but they were power washing the rocks and a huge black cloud of dirt could be seen in the pool. It was noisy and made the pool dirty. Then we walked out of our door to scaffolding and plastic being hung in the atrium for washing/painting. It was a really breezy day, the plastic was flying all over, and we had power washing noise on both side of our hotel room. Luckily, this was the last day, and they seemed to only work in the mornings.
Overall, we had a great family vacation. The Hyatt is perfect for kids, yet I never felt over-run by children, even when I was at the kid's pool. I would definitely return, and would highly recommend the club level. However, be cautious about construction, it seems to be a constant here.
- Official Description (provided by the hotel):
- Situated on 40 oceanfront acres on Ka'anapali Beach, this AAA 4-Diamond award-winning resort is an authentic Hawaiian experience set in tropical paradise. Each of 806 guestrooms, including 31 renovated suites, affords Hawaiian elegance with private lanais and panoramic views. Amenities include oceanfront spa, 24-hour athletic club, half-acre pool with waterfalls and slides, golf, and tennis. Activities include Drums of the Pacific Lu'au, Tour of the Stars rooftop stargazing, cultural lessons, water sports, shopping on property and nearby, and wildlife tours with penguins, flamingos and more. World-class dining at Japengo, 'Umalu, Swan Court and Son’z—emphasize using locally grown ingredients to provide unique cuisine to suit every palate. ... more less
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- Also Known As:
- Hyatt Regency Maui Hotel Lahaina
- Hyatt Lahaina
- Hyatt Regency Maui Resort Spa
- Hyatt Regency Lahaina
- Hyatt Regency Maui Resort And Spa Lahaina