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“Pretty much perfect”

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Hyatt Regency Maui Resort and Spa
Ranked #16 of 32 Hotels in Lahaina
Certificate of Excellence
GreenLeadersSilver level
Reviewed March 17, 2013

Despite the sheer size of the resort and the fact it was full, we had a near perfect experience here. The grounds are beautiful as is the pool. Prices throughout the resort are reasonable enough to entice you to stay and play plus there is a reasonably priced convenience store on site. The breakfast was unbelievably good given the amount of people they are feeding, plus there is a real emphasis on fresh and healthy food if that is your bag. Staff were excellent and in particular the outdoor bar and restaurant staff. The live music at the bar (Craig Soderburg) was top quality. Mrs Oil was impressed by the gym.

Quibbles? Our room was facing the lual show, it's loud but pretty much over by 8 plus you can see it for free from your balcony, but it could bug some people after a few consecutive nights. The usual pool shenanigans of people 'reserving' pool loungers with their towels and walking off was annoying but perseverance pays off and we snagged a good spot. Well done Hyatt Maui.

Room Tip: Remember a nightly lual show is happening on the far side.
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  • Stayed: March 2013, traveled as a couple
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Thank BigOilAdelaide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Maui Resort and Spa, responded to this reviewResponded March 18, 2013

It brings a smile to my face when our guests have a perfect stay at our resort. It sounds like you found the breakfast buffet to be very good. I’m glad you found the staff to be excellent. We have a great staff that prides themselves on making sure our guests have everything they need to make for a perfect experience. I really appreciate you taking the time to share your feedback with us. Your recommendation is truly appreciated. Mahalo!

Brock S. – A Guest Relations Associate

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4,338 - 4,344 of 6,736 reviews

Reviewed March 16, 2013

This was a nice place to stay and a beautiful resort. I was surprised to see in our room the wall paper bubbling and coming off the walls, sheet rock was showing and we had stains on our drapes and carpet. The exhaust in the bathroom had lint build up and to accommodate the compact fluorescent bulb in one of the fixtures in the ceiling the finish trim was removed...looked very tacky and unprofessional. They were very nice when we were checking in to "comp."me the valet parking because we had a handicapped member of our family, only to find out two different times while checking with the hotel, with the final time being at check out that they still charged me on my final bill for valet parking. It was only after I questioned them again on it that they took it off my bill. To have to babysit a "high class" resort is a little discouraging.

Stayed: March 2013, traveled on business
Thank Alan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 16, 2013

This hotel has a mall in it! Well, almost. There are about 10 or so shops, including Macy's. The lobby and main building has high ceilings, a mix of indoor and outdoor rooms, and the vibe was very grand and overwhelming, especially at night. Kind of magical almost. The landscaping was gorgeous, the pool is fantastic, the staff are super, super friendly.

However. The room was pretty BLAH. There were multiple stains on the carpet and the bed wasn't very comfortable. Although it's a non-smoking hotel, I couldn't enjoy my ocean front view because of smokers from other balconies or the parking lot. There was also construction going on outside and there was noise starting at 7am.

I would stay here again.

  • Stayed: February 2013, traveled with family
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Thank Jenn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Maui Resort and Spa, responded to this reviewResponded March 18, 2013

Thank you for sharing your recent experience at our resort with us. I’m pleased that you found the property to be well appointed and the staff to be super friendly. It’s disappointing to read that your room did not meet expectations. I have forwarded your comments regarding the carpet and the bed to our housekeeping manager. Your recommendation is our biggest compliment. I hope to welcome you back to our resort on your next visit to Maui. Mahalo!

Brock S. – A Guest Relations Associate

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 16, 2013

Located at the southern end of the Ka'anapali beachwalk. Beautifully manicured hotel gardens and attractive pool and surrounding pool area. Cetainly the best south of Black Rock. The beach in front of the hotel is narrow and the water although clear is very rocky in places so select your sunbathing/swimming area carefully. Facilities are all what you would expect from a Hyatt Hotel. Great location for exploring the west side of Maui and also the very convenient for visiting Lahaina to the south.

Room Tip: Construction work is currently taking place directly outside the Napali Tower so ensure you get a ro...
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  • Stayed: March 2013, traveled as a couple
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2  Thank Al6783
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Maui Resort and Spa, responded to this reviewResponded March 18, 2013

Thank you for sharing your recent experience at our resort. I’m excited to hear that you found our lush and tropical landscaping to be beautifully appointed. We have a great resort with a spectacular location. I’m pleased you found the facilities to be top notch. I hope we can welcome you back to Hyatt in the future. Mahalo!

Brock S. – A Guest Relations Associate

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Reviewed March 15, 2013

My daughter and I experienced 10 days in Paradise at this beautiful Resort. Located perfectly on the beachfront, we were spoilt with postcard-like views, beautiful gardens and resort pool - the best I've ever seen. We loved the exotic animals that shared the resort lobby and gardens: the penguins, parrots, fish and flamingos were our favourites. The staff were friendly, helpful and respectful; the food choices were excellent: highly recommend Japengo Restaurant. The atmosphere was always friendly and we felt very safe to wander through the resort, beach and beyond. Don't miss breakfast! delicious choices of food with an open water's edge lake, swans floating by, a Macau Parrot sitting on a perch and delightful staff all make this a memorable holiday. We will be back again!

  • Stayed: November 2012, traveled with family
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Thank artfan99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Maui Resort and Spa, responded to this reviewResponded March 18, 2013

It is terrific to read about you and your daughters experience at our resort. Your comments regarding that staff and their service are greatly appreciated. I’m pleased to hear you enjoyed our restaurant Japengo. They have delicious cuisine and an amazing staff. Your recommendation is greatly appreciated. I hope we can welcome you back to our resort on your next visit to Maui!

Brock S. – A Guest Relations Associate

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 15, 2013 via mobile

This hotel was a mixed bag:

Good:
Staff was friendly, polite, helpful
Pool was nice- had a big slide and a kiddie section and a pool bar/grotto
Grounds were well manicured and there were exotic birds including penguins
Check in was a snap
Restaurants on site seemed good
Staff passes out free water at check in and when valeting


Bad:
Renovations- surprisingly quiet, but some rooms have a view of a dirt pit
Rooms showing age
Pool area can get crowded

  • Stayed: March 2013
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5  Thank Islanderkai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Maui Resort and Spa, responded to this reviewResponded March 18, 2013

Your feedback regarding your recent stay is greatly appreciated. It sounds like you found the staff to be very friendly and helpful. I’m glad you found the grounds to be well kept. Our resort is beautifully landscaped with lush gardens and exotic animals and birds. Thank you for choosing Hyatt Regency Maui Resort & Spa. I look forward to welcoming you back to Hyatt in the future!

Brock S. – A Guest Relations Associate

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 14, 2013

What a wonderful place to spend a holiday, the setting was pure magic, beachfront, and such
as beautiful lake front restaurants,white swans swimming around you,also black swans,the
most beautiful gardens I have ever seen in any Hotel! The service was exceptional! as were
the meals, we then stayed at Hyatt Regency Waikiki, for eight days; which we enjoyed very
much also, but does not have the wonderful natural beauty and ambiance that exists at
the Hyatt Regency Maui;

Room Tip: Upgrade to an ocean view room; its worth the little Extra!!
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  • Stayed: March 2013, traveled with friends
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2  Thank Janice H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Maui Resort and Spa, responded to this reviewResponded March 18, 2013

It is always a pleasure to read when our guests have a memorable experience at our resort. It sounds like you really enjoyed the lush and tropical landscaping. We take great pride in our property and want to leave a lasting impression for our guests. Thank you for choosing Hyatt Regency Maui Resort & Spa. We look forward to welcoming you back in the future!

Brock S. – A Guest Relations Associate

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Maui Resort and Spa

Address: 200 Nohea Kai Drive, Kaanapali Beach Resort, Lahaina, Maui, HI 96761-1985
Phone Number:
Location: United States > Hawaii > Maui > Lahaina
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Lahaina
#5 Luxury Hotel in Lahaina
#6 Top resorts Hotel in Lahaina
#11 Spa Hotel in Lahaina
#12 Family Hotel in Lahaina
#15 Romantic Hotel in Lahaina
#15 On the Beach Hotel in Lahaina
Price Range: $379 - $887 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Maui Resort and Spa 4*
Number of rooms: 806
Official Description (provided by the hotel):
Situated on 40 oceanfront acres on Ka'anapali Beach, this AAA 4-Diamond award-winning resort is an authentic Hawaiian experience set in tropical paradise. Each of 806 guestrooms, including 31 renovated suites, affords Hawaiian elegance with private lanais and panoramic views. Amenities include oceanfront spa, 24-hour athletic club, half-acre pool with waterfalls and slides, golf, and tennis. Activities include Drums of the Pacific Lu'au, Tour of the Stars rooftop stargazing, cultural lessons, water sports, shopping on property and nearby, and wildlife tours with penguins, flamingos and more. World-class dining at Japengo, 'Umalu, Swan Court and Son’z—emphasize using locally grown ingredients to provide unique cuisine to suit every palate. ... more   less 
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Also Known As:
Hyatt Regency Maui Hotel Lahaina
Hyatt Lahaina
Hyatt Regency Maui Resort Spa
Hyatt Regency Lahaina
Hyatt Regency Maui Resort And Spa Lahaina

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