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“Clean, spacious, perfect for families”

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Aston at the Maui Banyan
Ranked #10 of 62 Specialty Lodging in Kihei
Certificate of Excellence
Reviewed April 25, 2014

We spent a little over a week at this hotel during Spring Break this year.
We really like the apartment. We picked a deluxe 2 bedroom/2 bath suite and it was really worth it and the difference in price to the standard room isn't really big.
The place was spacious, well planned, clean, the kitchen was large, bright and updated with granite countertops. So it was pleasant to come "home" after a day out and about. The balcony was also spacious, nice place to relax, have a drink after coming back from the beach.
The grounds are not so big, but really well kept, with 2 pool areas on the smallish side, but keep in mind this is more of an apartment building than a hotel.
We rarely used the pool, but when we did, it wasn't crowded as most people use the beach right across, Kamaole II, which in my opinion, is the best of them, specially if you have older kids that want to catch the shore break with their bodyboards. Be careful though, as during our stay, we saw a number of people being tossed around, including me, and pushed off the boards when the breaks got strong, even though they are not always strong. One woman had a bone broken - don't know exactly what happened though, but she got taken away by an ambulance.
The lobby is tiny and stripped down to basics. You can get a couple of movies to watch for free out of a machine there, which our kids thought was neat.
There is a concierge desk an the lady there will give you great advice on things to do and book your tours. However, due to the large size of the complex, we always found a few people either ahead or behind us in line waiting to talk to her...One family must have booked every attraction the island had to offer while we waited... So it is a good idea to keep checking when there is nobody there and then that's your chance to go get advice.
The beach is right across the street and that is the best setup.
When it was time to check out at lunch, but we still had plenty of hours left in our day before our flight left, so they told us we could book their courtesy room for a couple of hours. That was great as it afforded us the chance to go to the beach one more time in the afternoon and still have a place to shower, get ready, etc.
They don't provide any beach chairs, umbrellas, towels or toys at the apartment, like we have seen at other places with a similar setup, so you do need to bring/buy your own. Key-Mart is a good place for that.
Sometimes people leave things behind - we did, and maybe it would be useful to ask at the lady at the desk if there is any item such as those left there that other guests can use.
It was a good place to stay, if you plan to stay at one of the Kamaole beaches. A few years before we stayed at Kamaole Sands down the road, but this experience at the Maui Banyan was a lot better.

Room Tip: Ocean view, second floor and up. They are brighter than the ones on the main floor facing the gard...
  • Stayed: April 2014, traveled with family
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4  Thank Claudia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
astonmauibanyangm, Manager at Aston at the Maui Banyan, responded to this reviewResponded April 30, 2014

Aloha and Mahalo for taking the time to write such an extensive review. We realize that future travelers rely heavily on this information and it means so much to us that you experienced true Aloha Spirit here with Aston at the Maui Banyan.

Mahalo from the bottom of our hearts for allowing us the opportunity to serve you and helping us meet our goals. We look forward to welcoming you “home” again very soon.

A hui hou

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285 - 291 of 749 reviews

Reviewed April 24, 2014

First of all don't rely on hotel pics. I'm sure Maui has plenty of nice beaches; however, Kihei is old & grimy & needs an overhaul. If you're an ambiance person accustomed to nice long beach stretches, w/ non-touristy feel, don't come here-you will be disappointed. Just came off a great trip to Oahu's North Shore, thought Maui jaunt would be nice ending. Town felt like urban Mainland America, not exotic Hawaii. First thing I noticed- Kihei looked dingy, featuring rundown shopping centers with billboards & advertising of attractions standing out, a Denny's, bums, ugh, total turn-off. I needed a hotel last minute not too far from airport for a night. From a map I chose Kihei-it looked good on paper. Aston at the Maui Banyan was about the only hotel with openings-the Aston in Waikii was good so I didn't hesitate to book. We paid for a hotel room ($179-sounded like good price), but upon arrival there was no reception area, just an old room with a rep counter. No hotel rooms available! Rep gave me a condo instead-seemed like nice upgrade-wrong! I was placed in very last building (T-108), far walk from the street which led to mediocre public beach access that looked dirty and had bums (Kamoli I, II & III). Hotel & front, side lacked a beach feel, lots of pavement, with the exception of back grounds which were ok with decent trees & flowers. Unit was spacious, but visually unappealing & stale smelling. ALL furniture, fixtures, kitchen items, bedding, bathroom, pictures, etc. were old and outdated, 70s style. I was immediately turned off by the hotel, building and unit allocated. There were not views of anything. Wanted to evacuate immediately! Walked North to explore beach & town thinking it would get better. Beach water not light blue like pictures appeared, but murky & dark. Visited Kamoli I, II & III which were all the same. Walked South down busy street where sidewalks end until I hit the Day's Inn & I was done. I had seen enough Grimy looking public parks that could be anytown USA. Kihei seems like Maui's poor man's beach. If you are not used to the beach or like the Jersey Shore feel, ok you may appreciate it. If not, try Wailua area, Napoli, Kaanapali, or Lahaina instead. I will not be visiting Aston or Kihei again. Needs an upgrade. Perception is everything!

  • Stayed: April 2014, traveled as a couple
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2  Thank Audrey P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
astonmauibanyangm, Manager at Aston at the Maui Banyan, responded to this reviewResponded April 30, 2014

Please except our sincerest apologies for not meeting your expectations. Each island is very diverse and even can be quite different in what it has to offer. It seems that Kihei, in general, was just not a good fit.

We are, however, very pleased that our sister property in Waikiki was more to your satisfaction and to hear how much you enjoyed the rest of your vacation.

Mahalo Nui Loa and Warmest Wishes

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Reviewed April 23, 2014 via mobile

Fabulous location! Easy check in and all the staff were amazing and showed us the Aloha spirit! Never been to Maui before so this was Our first visit and we'll worth it! Loved it!!! Suites well excellent just steps from the pool or beach. So glad we found it!

  • Stayed: January 2014
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1  Thank stevesdar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
astonmauibanyangm, Manager at Aston at the Maui Banyan, responded to this reviewResponded April 30, 2014

Aloha and Mahalo for taking the time to write about your recent stay with us. We know there are a lot of accommodation options on Maui and appreciate that you chose Aston at the Maui Banyan.

The management and staff are consistently working towards meeting if not exceeding the expectations of every guest and we are glad to hear that we have succeeded in making your stay most enjoyable.

We look forward to your next visit.

Mahalo Nui Loa

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Reviewed April 21, 2014

Very nice resort, beach just across the street and enough parking spaces at the resort. We had a nice studio with two bathrooms, separate bedroom and a very well equiped kitchen. The highlight was the absolutely and always friendly receptionists. On our last day we checked out but our flight was only in the late evening. We asked the receptionist if we could leave our luggage at the reception and told them that we will go to the beach until we have to leave. They offered us that we can "rent" a special room for free after we come from beach where we can have a shower and change clothes. But after a look into their system they saw that our studio, where we just checked out, is not directly reserved again and offered us to go back to our studio and take our time to refresh ourselfes. We could left our luggage there, taking a shower and had nothing to pay extra therefor - very, very lovely and helpful!

  • Stayed: October 2013, traveled as a couple
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2  Thank Sabrina W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
astonmauibanyangm, Manager at Aston at the Maui Banyan, responded to this reviewResponded April 23, 2014

Aloha and Mahalo for taking the time to write about your recent stay with us. We know there are a lot of accommodation options on Maui and appreciate that you chose Aston at the Maui Banyan.
The management and staff are consistently working towards meeting if not exceeding the expectations of every guest and we are glad to hear that we have succeeded in making your stay most enjoyable.
We look forward to your next visit.

A hui hou

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 19, 2014

Since majority of your hotel choices in Kihei are steps away from the beach and you have a rental car anyway, I think your choice should mostly depend on price. The Aston is not in the best location for food, fuel and groceries, but if your budget is tight, I suggest waiting for a really good deal for a room here. The rooms are clean, the staff are friendly, and at $60/pp/day you shouldn't look anywhere else. And if you're looking for a serene, semi-secluded beach, Kihei Beach #2 is for you.

  • Stayed: August 2013, traveled as a couple
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3  Thank hatipan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
astonmauibanyangm, Manager at Aston at the Maui Banyan, responded to this reviewResponded April 23, 2014

Aloha and Mahalo for taking the time to write this review. We are so pleased to hear how much you enjoyed Aston at the Maui Banyan and look forward to your next visit.

A Hui Hou

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Reviewed April 13, 2014

We stayed here on our first night in maui and thought the location was great, the studio room a good size and the amenities pretty good. Accomodation on Maui is expensive but this place seemed very good value for money.
A few days later and we'd left accomodation for our last night on maui to the last minute. We ended up booking at the Days Inn in Kihei, but turned up to find a shoe boxed sized, weirdly smelling little room with the wifi not working. To cut a longish story short, we left, and came back to the banyan, who upgraded us to a one bedroom suite, for the same price as our first night, and didn't charge the resort fee of $18 again. The receptionist was so helpful and the room was great, very luxurious, clean and spacious. Would def recommend this hotel!!

  • Stayed: April 2014, traveled as a couple
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1  Thank Eddie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
astonmauibanyangm, Manager at Aston at the Maui Banyan, responded to this reviewResponded April 23, 2014

Aloha and Mahalo for taking the time to write about your recent stay with us. We know there are a lot of accommodation options on Maui and appreciate that you chose Aston at the Maui Banyan.
The management and staff are consistently working towards meeting if not exceeding the expectations of every guest and we are glad to hear that we have succeeded in making your stay most enjoyable.
We look forward to your next visit.

A hui hou

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 30, 2014

We recently spent 7 nights in Kihei at the Aston Maui Banyan. Like most moderately priced places to stay it has its good and bad points.

The Good

Location, Location, Location - The Banyan is directly across the street from one of the nicest beaches on Maui. You will be hard pressed to find a better beach for taking in a sunset and it is never really too crowded. The waves in March were not too bad but not too small to discourage some fun in the water. The Banyan is also within easy walking distance of plenty of quaint little restaurants and shops.

The Staff - In our week at the Banyan I recall only ever running into one slightly cranky front desk member. All of the other girls at the front desk were fantastic and even the random wandering staff member doing gardening or cleaning the pool was always friendly.

The Pools - The two pool areas at the Banyan are equipped with BBQ's for the guests to use and we took full advantage almost every night of our stay with a good BBQ dinner. The pools themselves are a little on the small side (don't let the photos fool you) but they are kept very clean. The pool areas are where you can go to meet other guests and have a drink or two while the kids swim.

Parking - There is a lot of parking available in both the parking structure and the lot further north.

The Bad

Our room - I believe all of the units at the Banyan are privately owned so there is going to be a big difference if you compare some similar units. We saw some nicely refurbished units with beautiful furnishings and floors but sadly we did not get one of those. We we "upgraded" to unit Q406 as it has a partial ocean view, which means you have to lean off the balcony and look to your far left to see the water. Our unit did not appear to have been upgraded or renovated for a number of years.

* The carpet is well worn (not too bad but not what I would call nice)
* The taps on all the sinks are at least 20 years old and impossible for the cleaning crew to get really clean.
* The tub and stand up shower are both older and impossible to get spotless after years of sandy showers.
* The appliances in the kitchen are old fashioned and some did not quite work right (our fridge worked but barely kept things cold on the highest setting).
* The door to our unit looked like it had been broken into in the past, although it could just be damage from them re-doing the locks on the doors.

Don't get me wrong, there were some nice features... the beds were comfy and clean (including the hide-a-bed) and the couch, chairs and bar stools were newer and of nice quality.

The buildings - The buildings themselves are showing their age. There is a lot of damage on the walls in the hallways and a number of dead bugs as well. We had friends staying above us in building T I believe. This building has no elevator and the stairs are falling apart to the point that duct tape has been used to repair them.

  • Stayed: March 2014, traveled with family
    • Value
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1  Thank Glenn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
astonmauibanyangm, Manager at Aston at the Maui Banyan, responded to this reviewResponded April 4, 2014

Aloha! We are so glad to hear how much you enjoyed the property and location of Aston at the Maui Banyan. I would like to apologize for the maintenance issues you had and that you were not completely satisfied with the room. We appreciate your feedback and will definitely make the necessary repairs immediately.

We do offer two types of rooms in each category. Standard (meaning little to no renovation) rooms and Deluxe (meaning moderate to completely renovated) rooms. We would love to invite you back on your next visit so that we may have the opportunity to meet or exceed your expectations. Please do not hesitate to contact us at any point so we may assist you in choosing the type of room that best suits your needs

A hui hou

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Additional Information about Aston at the Maui Banyan

Address: 2575 S Kihei Rd, Kihei, Maui, HI 96753-8697 (Formerly ResortQuest at the Maui Banyan)
Phone Number:
Location: United States > Hawaii > Maui > Kihei
Amenities:
Business Center with Internet Access Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 62 Specialty Lodging in Kihei
Price Range: $174 - $358 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aston at the Maui Banyan 3*
Number of rooms: 256
Official Description (provided by the hotel):
Spacious suites across from the beach. This affordable condominium resort on Maui's South Coast is within easy walking distance of shops and restaurants. Access to swimming pools, outdoor barbecues and tennis courts and proximity to golf and the beach make this modern resort especially popular with families and larger parties. ... more   less 
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Also Known As:
Aston At The Maui Banyan Hotel Kihei
Resortquest Maui Banyan Kihei
Resort Quest Maui Banyan
Aston At The Maui Banyan Kihei

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