I dove with Mike Severns in February 2008. I had signed up with ProDiver, but their boat was out of order.
We started off on the wrong foot. As soon as I arrived at the boat, my dive leader asked me how much weight I needed. I told her, then she started debating it with me.
The dive was run well. However, each dive was preceded by about 20 minutes of explanation of what we could expect to see (while we're all itching to get in the water). For the first dive, there was also a 10 minute equipment explanation for those renting from them. So, it took a half hour after we got to the dive site before we started suiting up.
At the end of the trip, they made a big deal of leaving your equipment on the boat until they had pulled the boat from the water. The two tank trip took over 5 1/2 hours.