We are a family of four that was looking forward to our stay at Garden Kihei Estates after making arrangements with the new friendly condo owner. He was very easy to deal with and seemed eager to make our stay a pleasant one. We arrived late at night after our flight got in and seeing how it was 1am back home, registered the next morning by filling out our registration card and dropping it in the drop box. We were completely caught off guard, when our first encounter with the Resident Manager was a very aggressive lecture on no glass and no smoking blurted out to my son and husband as they were entering the pool area (with their towels) to join my daughter and I in the hot tub. The aggressive behaviour continued every day we used the pavilion area where the bbq's, pool and hot tub were located. The Resident Manager was continually mumbling the fact that we were breaking the rules, My husband could not figure out which rules we were breaking. We were a family of four eating in the pavilion, the rule states if their are more than 6 people you must make arrangements for the pavilion. Another family of 4 staying at a different unit sat down beside us to enjoy their dinner and the manager came in stating we were breaking the rules. The rules were no glass, no groups larger than 6 without permission, no splashing in the pool, no cannon balls, no cell phones, & no boisterous behaviour. We tried to follow the rules but it was extremely difficult to do so when quite time was posted as 10pm and our kids were being chastised for using the pool between 4-6pm (he told them it was not their place and they needed to be quiet). We brought our plastic dishes while others in the pavilion brought glass and then we were harassed again by the manager for breaking the rules (he neglected again to state which ones). We were constantly disrupted by the Resident Manager when using the pavilion. Families are not welcome here! There are seniors that live here full time. They want quiet, and seem to be more interested in terrorizing the guests if they step foot in the pavilion other than determining whether they are abiding by the rules or not. The condo owner contacted us when we got back and we filled him in on our stay and how displeased we were. He then told us he received many violations from our stay starting with no registration card filled out at all to glass in the actual pool. Tavita Fiu the manager is a dishonest person of no character. I would not stay here again. We paid $125 a night and were made to feel unwelcome in this complex. There are more family friendly places to stay that don't mind kids giggling and having a good time.
- Official Description (provided by the hotel):
- This beautiful one bedroom, one bath condo is like home away from home. The warm tropical decor immediately puts you in the 'Maui Mood'. It is located in the heart of Kihei, just across the street from the beach. It overlooks a very quiet, tropical courtyard that leads to a great pool, jacuzzi and covered barbecue area. There is a King size bed in the bedroom and a queen-size hide-a-bed in the living room and easily sleeps four with lots of comfortable seating. A 39 inch flat screen television, DVD and radio with compact disc player are there for your entertainment. The newly renovated kitchen is fully equipped with cooking utensils, pots and pans, coffee pot, blender, and toaster. If you need to do laundry while you're visiting, it's located conveniently just outside your front door. You can walk a short distance to the grocery store, post office, restaurants, church, and of course, the beach. Enjoy a morning swim in the ocean or take in Maui's spectacular sunsets. ... more less
- Also Known As:
- Kihei Garden Estates Hotel Kihei
- Kihei Garden Estates Maui