While the outside makes you question your decision once you are in it gets a bit better. The facility is not the best but my deep tissue massage with Kelly Clarke and 1/2 hour facial with Majia Salma were quite nice and super relaxing. No hot tub to soak but a shower and basic items to clean up afterward and head out relaxed and refreshed. The only thing with the facial as they did not offer any sunscreen which I thought was a bit strange in Hawaii in the late morning. Otherwise it was probably a good value compared to the same thing just a bit south.