This review isn't personal. I am simply being honest. This hotel needs to be torn down and rebuilt or a complete gut rehab. They very strict about the 3 o'clock check in time so don't think of arriving any earlier. I just say don't stay here at all. You could stay somewhere in Paia which is only 15 minutes away. I so wish we hadn't stayed here. I will say that the food in the restaurant is very good.