We were in room 201 on April 3rd and it is very nice for two people, probably OK for two adults and two children. The room is very well equipped and thought out. The lanai is wonderful - the view is spectacular, the sunrise must not be missed. The kitchen is just right for light duty eating/serving. Excellent bedding and bed, very nice stay inside. Good internet. Almost $300 a night with tax, a little pricey but the location is worth it if you can afford it. The reason for the 4 rating is a few personnel issues otherwise it would be a five. The facility is beautiful, the location is outstanding.
During our stay we interfaced with several of the staff who were charming. We did, however, have more than one occasion where members of the staff were not friendly.
I communicated with the General Manager about the personnel problems we experienced and received an immediate response. I am convinced by her aggressive attitude to get the details about our negative experience and her commitment to fix it that there will be corrective action taken.
We would stay there again, confident it would be pleasant.
- Official Description (provided by the hotel):
- Hana Kai Maui Resort welcomes you to our oceanfront condominium resort located on beautiful Hana Bay at Waikaloa Beach. We offer 18 first class studio and one bedroom accommodations that feature exquisite grounds, beachside barbeque, fully equipped kitchens, private lanais and free wireless internet service. Our resort has panoramic oceanfront views where you can experience incredible sunrises, moonlit nights and the gentle sound of the waves on the shore. Daily housekeeping service is provided. *We will gladly accept one night reservations although most people wish they had stayed for at least two. ... more less
- Also Known As:
- Hana Kai Maui Hotel Hana