I just came back from a wonderful stay at the Travaasa Hana hotel. Let me first make clear that we love to travel in hotels recommended by Conde Nast, Kiwicollection or SLH, and we have travelled extensively over the world in many, many high end lodges & resorts. Hana was high on our list. Now looking back to it, I loved it, but there were some issues.
The main advantage of the lodge is it's peaceful location in the sleepy town of Hana. This is the Hawaii everyone should see (not the mega-resorts). I would recommend everyone to stay 3 nights as this is long enough to come to peace and take in the environment (any longer would cause boredom).
The lodge is composed of garden suites (located around a well manicured garden) and after crossing a small street you enter the second part of the lodge with the ocean view cottages. It is here that the beautiful infinity pool & hottube can be found. We were first located in a garden suite, but were moved for our 2nd and 3th night to a ocean-view cottage. They are totally different, and I would highly recommend everyone to book an ocean-view cottage : these cottages are nicier decorated, have softer and thus better beds, have large terraces, and some come with private outside hottubes. At night, you can leave your window open and listen to the surf. The hotel and its environment are so peaceful you will forget all stress in a split second. Food at the hotel was pricey but good. Staff was wonderful and always helpful.
Nevertheless, there are some issues that need to be addressed (and these are the reasons why I did not rate this hotel as excellent) :
(1) we were with 3 friends, so we requested a rollaway bed in a 2 queen sized room. However, the quality of the rollaway beds that were provided were horrible. A very thin matras, so impossible to sleep at all. They dropped the charge of 50 US $ per night for the rollaway which was the right thing to do.
(2) the extra price for a 3th person in the room was 140 US $ (excluding breakfast). This is the highest we ever encountered in any luxury hotel so far, and definately the highest we encountered in Hawaii (for comparison : St Regis princeville and Four Seasons Maui ask 100 US for a 3th adult).
(3) The hotel is now part of the Prefered Hotel Group, so we booked the room with our I prefer number. When member of the latter program (free), complimentary room upgrade wil be provided at check-in when available. An upgrade was not offered to us, and we were very disappointed that night to find out that less than 50% of the hotel was full. The next day, we were granted an upgrade due to a big insect in our room that freaked out one of my friends.
(4) breakfast is good, but ... before arrival, I changed our rate to a breakfast including rate because I was worried that breakfast would be to expensive when ordering a la carte (after reading reviews on tripadvisor). The difference for a room (for 3 adults) with and without breakfast was 96 US $. When breakfast was included, you could choose from a juice, coffee, and one entree. I was rather disappointed to find out that eating a la carte would have been a better deal after all, as our breakfasts never reached 96 US $ a day. I do not understand why the hotel offers a breakfast including pakkage, when eating a la carte is cheaper. I would recommend them to lower either the price of their included breakfast, or make the breakfast a free choice option (choose whatever you want as is done in many high end hotels).
(5) the temperature in the hottube should be warmer (was opinion of all guests the days we were there)
(6) be prepared for rain, lots of rain, as this is the wet part of Maui. Because of the climate, in room televisions/internet should be a nice touch, although I understand and respect the management's decision to keep the cottages free of electronics.
- try the Thai luch around the corner of the hotel : DELICIOUS
- visit Ōhe’o Gulch at Haleakalā National Park, as well as make the 2 hour trail to the waterfall there
- Official Description (provided by the hotel):
- Located at the end of the famous Road to Hāna, Travaasa Hāna sits on 69 acres along Maui's eastern coast, surrounded by lush, rolling grass fields, palm tree groves and the shores of Kaihalulu Bay. The AAA Four-Diamond experiential destination site, voted "#1 Best Boutique Hotel and #1 Best Hotel/Resort for a Romantic Getaway" in Hawaii Magazine's 2013 and 2014 Reader's Choice Awards, takes guests on a joyful journey with distinct offerings - Adventure, Culinary, Culture, Fitness and Spa & Wellness - that define the Travaasa experience, yet engage guests in the spirit of Hawaii. With activities like ukelele and lei making lessons, horseback trail rides, coconut husking, stand-up paddleboarding, outrigger canoe rides, outdoor yoga and traditional throw-net fishing, mo'elolo, or stories, are created as guests harmonize with the healing energy of the island. Our Maui spa treatments go far beyond pampering and indulgence. They reflect Hāna, our passion for, and knowledge of, the human body. We honor the ability of plants and essential oils to naturally treat, heal and revitalize the soul. ... more less
- Reservation Options:
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- Also Known As:
- Hotel Hana Maui And Honua
- Travaasa Hana, Maui