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Reviewed July 2, 2018

Best resort (location), staff and quality that I have personally encountered. Would recommend as vacation destination for couples. Expect a day of leisure or activity based upon personal preference. Not a destination if looking for night life/party.

  • Stayed: June 2018, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Four Seasons
1  Thank dame2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David A, Resort Manager at Four Seasons Resort Lanai, responded to this reviewResponded July 6, 2018

Aloha dame2000,

Mahalo nui loa for this wonderful review! We so appreciate your recommendation for couples that are looking to visit paradise and enjoy a great mix of relaxation and fun, exciting adventures.

Come back and see us again soon!

Warm regards,

David

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 28, 2018

The hotel is amazing, set in beautiful gardens, ponds full of koi and stunning views of the beach and other islands. The staff is responsive and anticipates your needs. Food is excellent. Lanai is true Hawaii, pristine and beautiful with miles of off road exploration, beautiful beaches and stunning scenery

  • Stayed: June 2018, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Four Seasons
1  Thank Vesna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David A, Resort Manager at Four Seasons Resort Lanai, responded to this reviewResponded June 29, 2018

Aloha Vesna S,

Mahalo nui loa for this fantastic review of the resort. We are grateful for the kind words about the resort and the team and how responsive and anticipatory their service was. You say it right in that "Lana'i is true Hawaii, pristine and beautiful"!

Come back and visit us again soon.

Warm regards,

David Arraya

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 26, 2018

This was our fourth visit to Lanai and the first since the remodel. While the rooms and property were showing wear prior to the remodel, the charm and low key vibe was a big draw for us. Lanai is special - very few get her understated island energy which I feel the remodel pivoted from. The new pools and overgrown "rain forest" take away from the bay views and the oversized furniture in the rooms makes them feel rather 80's in style and claustrophobic. I don't write this to bring down the resort, as we had a great 4 days, the staff (especially Jay down at the beach who took excellent care of us everyday), but in hopes that the management will improve on the above.

Stayed: May 2018
Thank BeenThereDoneThat740
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David A, Resort Manager at Four Seasons Resort Lanai, responded to this reviewResponded June 28, 2018

Aloha BeenThereDoneThat740,

Thank you for sharing your comments about your latest trip to Lana'i. I am glad that, despite your opinion about the new product versus what the resort looked like before, you found your trip to be great and that our team took excellent care of you. I have shared your review with Jay and the rest of the team, who send you their warmest Aloha.

Warm regards,

David Arraya

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Reviewed June 26, 2018

No need to say how beautiful the island location and the facilities are. They are spectacular.

What makes the stay so incredible is the extraordinary level of service provided by every employee at the four seasons.

The ambassadors greet you personally upon arrival to introduce you to the facilities and then continue the personal service during your entire stay. The restaurant staffs are great. Every employee from maintenance, housekeeping, gift shops and transportation crews are warm and friendly at all times.

We spent a good amount of time daily on the beach. The beach attendants met our every need and could not have made us feel more special.

The stay at the Four Seasons was perfect way to celebrate our 50th wedding anniversary and was our best ever vacation experience.

R. Blood / Bellevue WA

  • Stayed: June 2018, traveled as a couple
    • Service
1  Thank _rwblood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David A, Resort Manager at Four Seasons Resort Lanai, responded to this reviewResponded June 28, 2018

Aloha Mr. Blood,

Mahalo nui loa for taking the time to share this fantastic review of your 50th wedding anniversary. I am so happy to see that your trip was you best ever vacation experience, and that our team was warm and friendly all throughout your stay. I have shared your praise with the team, who are all grateful and send you a warm MAHALO!

A Hui Hou,

David Arraya

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Reviewed June 25, 2018 via mobile

I should have submitted this more timely. My wife and I celebrated my 60th birthday last month at the Four Seasons Lanai. We made the perfect choice. The beach is stunning, our room was beautiful, the food was delicious, and most notably, the staff treated us with incredible kindness. They made my birthday truly special.

Stayed: May 2018, traveled as a couple
Thank Shane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David A, Resort Manager at Four Seasons Resort Lanai, responded to this reviewResponded June 26, 2018

Aloha Shane S,

Thank you for submitting a review of your special birthday experience at Four Seasons Lana'i last month. We sincerely appreciate your kind comments and that you mentioned the room product, our food & beverage offerings and the beach. Most importantly, as you note we send our deepest mahalo for recognizing our team and their kind attention.

We hope to celebrate many more birthdays with you on Lana'i.

Warm regards,

David Array

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