went diving with trilogy since it was the only option for diving while we stayed at the four seasons manele bay. the worst part is that 2 divers are required to go diving. the night before my second day of diving i got a voicemail on my room phone saying that the diving was cancelled because i was the only one signed up. i've been diving many places in the world that still took me out diving when i was the only one, and those dives were half the price of trilogy. Alternatively i've had dive shops put me on a different dive boat when there wasn't enough people, but trilogy wont do that because they do not allow any other dive shop that comes over to this island from maui to use their pier. This is total [--]. the day i wasn't allowed to dive, there were two other dive boats off the coast of the hotel diving, but i would not be allowed to go out with them.
LARRY - please fix this. you built the worlds best software company without being a monopoly. please eliminate this monopolistic practice for diving.
The diving experience was good, but could have been better. last time i dove these sites, i dove with extended horizons scuba out of maui. EH was a much better experience than trilogy. however if you stay on lanai, you can only dive trilogy, and if 2 divers aren't signed up than you CAN'T DIVE...
for starters, trilogy is extremely expensive. $189 + tax for a 2 tank dive. this includes gear, but is the most i have every paid to go diving. there are no discounts for bringing my own gear. they take you out on a decent size inflatable. there are 3 crew on the boat. the captain driving the boat, the dive master, and the helper. This is really nice, since they take care of setting up your tank before the dive, and they pull your tank out of the water after the dive. they have a selection of sandwiches and chips and soda as well as plenty of water on the boat.
the dive master is a nice guy, and gave a good predive briefing, but really doesn't find anything under water for you, doesn't point anything out, or teach you anything about the local sea life. this was very different different than EH who brought a slate down and pointed out sea life and wrote down on the slate what we were looking at.
all of the crew were very friendly and very helpful with anything i needed.
one side note however. i, like most divers, am concerned about safety as a priority. The helper on this dive did something that is a very unsafe practice and refused to admit it. She swapped my tank for me, and checked the pressure by turning the tank on. When i went to put on the tank to dive i noticed that my pressure gage said 3000 lbs. just for additional safety i checked the valve and the tank was turned off! she did not bleed the line when she turned off the tank. this is a very dangerous practice, since a diver may see the pressure gage as on, and not actually check the valve, then jump in the water go down to depth, and have no air!
i told her that my pressure gage said 3000lbs but my tank valve was off. she responded, "of course, it will show that if you don't bleed the line." i told her that this was a dangerous practice, as i read a story in DAN magazine about a dive accident occurring because of it. She would not acknowledge and instead defended the practice as being the right thing to do because "she is there to make sure nothing goes wrong, and a predive check should catch this"
overall, i would not recommend this diving operation.
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