I have not yet had the pleasure of visiting the Lodge, but will be there in March of this year. I was quite surprised by the level of service, directly from the hotel manager, that I was offered to help me resolve a booking error that I had made.
The hotel had no obligation to help me resolve this issue, but offered me a few different options to fix the issue, all of which were very curteous. This hotel, as with all FS resorts, really put the customer and their experience first, whcih makes it clear why they are at the top of their class.
- Official Description (provided by the hotel):
- The Resort is currently closed and is undergoing an exciting renovation program. We look forward to sharing details on our project and opening date in the future. Four Seasons Resort Lana'i, The Lodge at Koele is the essence of unexpected Hawaii. Set in the verdant upcountry, The Lodge is reminiscent of a country manor, surrounded by towering pines and offering estate activities such as championship golf, horseback riding and clay shooting. Residential style accommodations are surrounded by manicured gardens. The wrap-around verandah is ideal for relaxing, while inside, guests can sit fireside for afternoon tea or delight in live nightly entertainment. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Travelocity, Orbitz, TripOnline SA, Hotwire, Cancelon and HotelQuickly so you can book your Four Seasons Resort Lana'i, The Lodge at Koele reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- 4 Seasons Resort Lana`i, The Lodge At Koele
- Four Seasons Resort Lana`i, The Lodge At Koele Hotel Lanai City
- Four Seasons Koele
- Four Seasons Lanai City
- Lanai City Four Seasons
- Four Seasons Resort Lana'i, The Lodge At Koele Lanai, Hawaii