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“We had a Great trip!” 5 of 5 stars
Review of Four Seasons Resort Lana'i, The Lodge at Koele

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Four Seasons Resort Lana'i, The Lodge at Koele
Ranked #2 of 3 Hotels in Lanai City
Certificate of Excellence
San Francisco, CA
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“We had a Great trip!”
5 of 5 stars Reviewed June 3, 2013

The 4 of us were in Maui for our Condominium Home Owners meetings and decided to make a side trip to Lanai. Since our condo in Maui is on the beach we decided to stay at the Lodge. Great decision! It is a whole different Hawaii, magical, relaxed, beautiful grounds, Koi Pond... Impeccable service too! As a belated birthday and a retirement celebration I let the Concierge know in advance and that I was hosting the weekend. I sent cards over ahead of time. When we arrived the cards were in our friends room with a bottle of champagne and birthday cake personalized. At dinner that night the menu had been personalized with Happy Birthday and our friends name on it...all very professionally and tastefully done. The rooms were great, warm and inviting. The lodge itself was like a more refined Ahwahnee Hotel in Yosemite Park. The side trips in the jeep were fun but it was the Lodge itself, the grounds and views, the staff and the food that made the trip perfect. We have decided that it will be an annual trip for the four of us every May...

Room Tip: We had rooms 224 and 225 at the end of the wing - great rooms with large lanais and great views of...
See more room tips
  • Stayed June 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank digorydog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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725 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (193)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Fair Oaks, California
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed May 29, 2013

If you want customer service, this is the place to stay! If you prefer a quieter hotel, this is the place for you! We love sleeping with our windows open and the cool breezes coming in. The restaurant was great and we were celebrating our birthdays and even had menu's with Happy Birthday Mrs. and Mrs. Walker given to us....a real surprise! The beauty of staying here, is you get cool weather and if you want some sun, you can hop on the shuttle and go to the beach where again, you will be delighted with the service. I enjoyed my mini smoothies, crab on crackers, etc. What an amazing place to stay....If you haven't stayed here.....DO. We did the Ocean Hale and Lea Hennessy organized the private dinner overlooking the ocean. If you want a special night with someone.....this is the place to do it. My husband is not overly emotional, but I can say he talked about this night for days afterwards! Thanks Lea!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Mwalker45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boise, Idaho
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 24, 2013

This is a great hotel and the golf course is really beautiful. It's quiet in the mountains, not as busy and touristy as Manele Bay. There's a game room w/pool tables, TVs, shuffleboard, and an orchid house. The grounds are very pretty. Within walking distance of town but not the beach. The rooms are very nice with window seats, windows that open, and expresso machines. The temperature in the mountains is cooler than at Manele Bay so air conditioning is not needed.

Room Tip: Ask for a room NOT overlooking the parking lot!
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank sharon w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reno, Nevada
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 22, 2013

The Lodge was a great surprise - the service, ambiance, food & decor were truly unique. You feel like you're in the mountains - and the Beach is only 20-minutes away.
Perfect for relaxation. We will be back!

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank mrmerlot14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LodgeatKoele, Resort Manager at Four Seasons Resort Lana'i, The Lodge at Koele, responded to this review, June 5, 2013
Aloha Steve B,

Thanks for taking the time to review your stay and for discovering our beautiful paradise! Wonderful to learn we exceeded your expectations. As you noted, the food, ambiance and service is unlike any other. It's truly a the unexpected Hawaii, set in the picturesque upcountry. I look forward to welcoming you back in the future.

Warmest aloha,

Alice Bouman
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
177 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed May 18, 2013

This hotel is set in the highlands of Lanai City and was part of the overall ranch grounds found on Lanai. The hotel is small and intimate with rooms located at each end and the gathering main building which houses the suite rooms.

The fireplaces are like you see in a colorado lodge but the place is made special by touring the grounds, seeing the sculptures and ponds and making ones way to the chairs on the porches to read a great book and relax.

The world class golf course is only a walk ( short 2 minute drive away.) And there is an executive million dollar + put put course that is great fun. Just ask for clubs and a float able ball from the concierge desk.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Julia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hawaii
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 8, 2013

This was not my first time but my first under new ownership (Ellison). The Oriental furnishings have all been removed and replaced with Polynesian artwork and woodcrafts, and the new decor is done very tastefully. The lobby and surrounding hotel grounds are absolutely gorgeous and very soothing for the soul. Don't pass on this location simply because it isn't located on the beach--if you are looking to relax, rest, and restore, you will find it here.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank shiina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tiburon, California
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 7, 2013

We travelled with our children, ages 4, 7, & 8. They loved the hotel! There was so much to do for the entire family. Dad played golf, we swam, played mini-golf, croquette, visited the horses, played in the game room, and listened to live music in front of an enormous fire place in the new lobby! Just a gorgeous hotel with something for everyone! We highly recommend!

  • Stayed February 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank tina a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Seasons Resort Lana'i, The Lodge at Koele

Property: Four Seasons Resort Lana'i, The Lodge at Koele
Address: 1 Keomoku Hwy, Lanai City, Lanai, HI 96763
Phone Number:
Location: United States > Hawaii > Lanai > Lanai City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Lanai City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Resort Lana'i, The Lodge at Koele 5*
Number of rooms: 102
Official Description (provided by the hotel):
Four Seasons Resort Lana'i, The Lodge at Koele is the essence of unexpected Hawaii. Set in the verdant upcountry, The Lodge is reminiscent of a country manor, surrounded by towering pines and offering estate activities such as championship golf, horseback riding and clay shooting. Residential style accommodations are surrounded by manicured gardens. The wrap-around verandah is ideal for relaxing, while inside, guests can sit fireside for afternoon tea or delight in live nightly entertainment. ... more   less 
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Also Known As:
4 Seasons Resort Lana`i, The Lodge At Koele
Four Seasons Resort Lana`i, The Lodge At Koele Hotel Lanai City
Four Seasons Koele
Four Seasons Lanai City
Lanai City Four Seasons
Four Seasons Resort Lana'i, The Lodge At Koele Lanai, Hawaii

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