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“Home Sweet Home - Lanai Style”

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Four Seasons Resort Lana'i, The Lodge at Koele
Ranked #2 of 3 Hotels in Lanai City
Certificate of Excellence
Willoughby OH
Level Contributor
139 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“Home Sweet Home - Lanai Style”
Reviewed June 14, 2011

This was our third visit, and this is my third review of the Lodge on Trip Advisor. I can't say enough. The Lodge is the ultimate in pampering and relaxation. Superb service (kudos to Fiona and Edith, concierges; Larry, Hawaiian entertainment in lobby; and Gerard and Kara, pool attendants at Manele Bay).

Other Four Seasons may have just as good service (although, from what I can tell, it is not as personalized down at Manele Bay), but you can't beat the Lodge's service and price. It is one of the least expensive Four Seasons, but one of the best in terms of personalized service. The staff really do seem to care that you enjoy your trip to the fullest.

I won't repeat as I'm sure others have written about all of the perks at both hotels, as in you have privileges at sister hotel at Manele Bay. We typically spend our days down at Manele but always stay at the Lodge. It is serene, a bit cooler and more relaxing. Since families tend to stay at the Manele, it is quieter at the Lodge.

Applause to management for moving the fire pits. They are much more conducive to a relaxing evening where they are situated now, but the logs still need to be covered so as not to smoke if wet.

We were upgraded to the Kohele Deluxe category this time. It actually was a bit smaller than the Garden Deluxe (and the bathroom was as well) but with a much better view. For our 30th anniversary, there was a split of champagne and chocolate-covered strawberries waiting for us in the room. We only stayed 5 nights on this trip as we split our trip between Lanai and Maui. We should have just stayed the entire 10 nights here. We stayed at the Ritz on Maui, and although nice, it has a horrible beach and is very windy. And the service is not anything like the Lodge. Maui is so built up, it's not even enjoyable any longer.

The Dining Room has a new chef, and our meal was wonderful. We dined there five years ago, and it was awful, so we didn't visit on our last trip two years ago. The food and service were outstanding without being stuffy. Ditto for The Terrace. I just love the mahi mahi with miso butter.

Go to Lanai and stay at the Lodge.

  • Stayed May 2011, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ShirleyWilloughbyOH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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732 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (196)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
New York
Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed June 10, 2011

If only all lodging were this wonderful!!

If you are looking for peace and quiet in a country setting in Hawaii, this is the place. The grounds are beautiful with gardens and a pond. There is a putting course, and lovely walks.

Everything about the place is well done, and love is in the details. We've stayed in the basic rooms, which are really nice with a window seat and small private porch, as well as the fireplace rooms in the main lodge which are larger, but the same attention to detail and quality of furnishings is in all rooms.

The service can be a little slow (on Hawaiian time) but everyone is gracious and kind and we never felt neglected.

Nice pluses are afternoon tea, the game room and library, and orchid house. And if you play golf.

  • Stayed October 2010, traveled as a couple
    • Value
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Helpful?
2 Thank roguewavehi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed May 18, 2011

We have had some amazing stays at the three other 4S properties in Hawaii, and in many ways, it felt like we saved the best for last for our most recent nine night getaway. (Skip to the bottom if you'd like to read a quick list of my take on the pros and cons of the other Four Seasons resorts in Hawaii).

The Koele property and grounds are stunning - listening to the birds, walking through the grounds, taking in the landscaping, the pond - it is quite possibly one of the most peaceful resorts we've ever been to.
We loved the on site activities (close proximity to the gorgeous Experience golf course which we played multiple times, the on-site putting greens, lawn bowling, etc.).
Our second floor, corner room was adorable and comfortable - lots of space & well appointed with a very private small lanai overlooking the grounds. Some may think it needs a bit of an update, but I appreciate the occasional nick in a well used, well made desk - it added a bit of charm and was additive to the English lodge vibe.
The shuttle service down to the warmer (and sunnier) Manele Bay was convenient and frequent.
We found breakfast and lunch to be very good - dinners less so, but a 5 minute shuttle hop, and you're having dinner at the fabulous Lana'i City Grill.
The gym and pool on the property are both very small, but during our stay we largely had both to ourselves when we were using them (the pool at Manele Bay is crowded and noisy in comparison).
Note that spa services on site are limited to massages, so if you plan to spend a lot of time getting treatments, know that you'll need to shuttle down to Manele Bay.
It was also nice to be a 5 minute ride or 15 minute walk to a few shops and local "dive" cafes (to pick up wine for the room or grab a loco moco lunch). Having access to the very small "downtown" kept us from feeling like we were in a "5 star jail".
Service was very good overall - not perfect, but pretty close.
Note that wireless internet access is free in the library and that there are two shared computers in the game lounge. If you need internet in your room, it is wired and there will be a daily charge.
We felt the value prop for the hotel was exceptional at ~ $260/night (3rd night free promo). For 3 nights of our say we booked the unlimited golf package (~$600/night, golf booked separate is ~$250/pp with taxes). The hotel manager let us apply our golf rate to play 3 days based on our choice versus what "showed up on the bill" - the flexibility was very much appreciated.
Overall, it is a very special place. The English lodge motif feels authentic (versus Disney), there are so many beautiful moments to enjoy on the property, and after a morning down at the beach, playing an afternoon game of croquet with a glass of wine while the only white noise was singing birds - it was just what the doctor ordered.

Pro/Cons Four Seasons' other Hawaiian properties:
Manele Bay
Pros: Beautiful bay (we swam with wild spinner dolphins), great spa, overall value
Neutral: Rooms
Cons: Food (lunch is very good but we found both breakfasts and dinners not quite up to typical 4S standard), small pool (often over run with noisy kids)

Maui
Pros: Best swimming beach, adults only pool is stunning, food and service were both perfect
Neutral: A bit expensive overall for "what you get", main/family pool is just OK
Cons: Rooms are underwhelming

Hualalai (Kona)
Pros: Almost everything about this hotel is absolutely perfect - the priciest of the options, but in almost every way, it deserves to be
Cons: only con is the swimming beach is not great

And I know Hawaii & Mexico are far from the same place, but for good measure, since the flight is about the same distance for us from Vancouver
Punta Mita
Pros: Rooms, pools, little extra perks like complimentary mini foot massages and Haagan Daas cups in the afternoon, two amazing golf courses
Cons: Felt like a gilded cage

  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
4 Thank VancouverTheHair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Honolulu
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed May 17, 2011

I am a Hawaii resident and have stayed at the both the Lodge and Manale Bay as a guest. They are lovely properties. This past April I was visiting with friends who live on Lanai and I stayed at their home. We did, however, dine out each evening one of which was the Lodge at Koele.

The food was at best mediocre and the Oysters Rockefeller was something straight from Long John Silvers. I wrote to the GM and after 3 week I have not received the courtesy of a reply. So what's up with that? If push comes to shove the Hotel Lanai has a nice kitchen with a lot of local atmosphere. You can get there on the hotel shuttle bus or walk if you are of a mind.

  • Stayed April 2011, traveled with friends
    • Value
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Helpful?
2 Thank HawaiiSportsman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, CA
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 3, 2011

We almost didn't stay at The Lodge at Koele, but were convinced to do so by the manager at Manele Bay, who couldn't accommodate us for all the nights we wanted to stay there. He convinced us to spend our first couple of nights at The Lodge and our last several days at Manele Bay. We kind of wish we had stayed up at The Lodge the whole time.

The web site really doesn't do justice to this property. It's got an intimate, plantation-type feel to it. The property itself has great old trees with complex, interesting trunks and lots of shade, sprawling lawns, and statues, fountains, and sitting structures (like a pagoda and several gazebos) that work together to give it a kind of old, magical vibe. It's got a lot of rooms, but I get the sense that the property is usually undersubscribed because the beachfront resort on the south of the island takes most of the business. The result is that after a day or so you will know everyone on the staff and they will know you.

The resort was quiet. The food was very tasty. The cocktails were good. The service was extremely fast and friendly. And pricing was great for a Four Seasons. It's a great vacation if you're looking for a luxury retreat.

  • Stayed April 2011, traveled with family
    • Value
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Helpful?
2 Thank LeonasGhost
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed April 18, 2011

I have to admit I was not sure what to expect from the Lodge on my beach & sand minded Hawaiian trip. Boy were we pleasantly surprised and found our new favorite stop while visiting HI. I was expecting to spend a lot of my time down at Manele Bay and the other resort left a lot to be desired. The one thing we did love about Manele was that every morning spinner dolphins would come to play in the shallows and you could see tons of them frolicing. We wanted to rush back up to the Lodge and spend our time there.

If you get a moment walk the grounds where there are beautiful gardens, trees, a green house with orchids, water falls, and so much beautiful lush greenery. The Lodge also offers afternoon tea, which we loved. You couldn't get us out of the game room (shuffle board) either. There are tons of activities such as horse back riding, horse drawn carriage, putt putt course, sporting clays, archery, hiking, off roading and many more fun things to choose from.

4 Reasons:
1. Gorgeous grounds and a peaceful place--totally serene.
2. Fantastic golfing where you can golf at Manele Bay and have spectacular views of the ocean and then golf the Experience at Koele and feel like you are in the mountains with pine trees and 20 degrees cooler.
3.Beautiful spacious rooms
4. Excellent value for a luxury stay.

The dining options not so great. Our favorite meal was at Lanai City Grill, so we kept going over and over. There is also a Poke market that was a great spot for lunch. The restaurant at 4S was not great. Don't waste your time or money there. Eat up at Lanai City Grill and try the kalua pork wontons, the fish dip, the fresh catch of the day and the yummy ribs. Oh and don't forget dessert...the made to order chocolate chip cookie--a la mode was divine.

Don't hesitate and book the Lodge today! You won't regret it.

  • Stayed April 2011, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Dramarix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zweibruecken, Germany
Level Contributor
129 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
Reviewed April 15, 2011

Traveling to Hawaii is always a magical experience. Each island offers its own beauty and unique characteristics. The island of Lanai is a "private" island, and is not overrun with tourists, the way that the other main islands are.

Lanai, in and of itself, is one of few isolated tropical paradises located within the United States.

Though this is a pricey place to play, Lanai has two main hotels worth every penny it costs to stay there. Be certain to play golf and relax at the beach, even though it is tempting to remain in your luxurious room the entire trip!

  • Stayed May 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lauramaymuse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Seasons Resort Lana'i, The Lodge at Koele

Property: Four Seasons Resort Lana'i, The Lodge at Koele
Address: 1 Keomoku Hwy, Lanai City, Lanai, HI 96763
Phone Number:
Location: United States > Hawaii > Lanai > Lanai City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Lanai City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Resort Lana'i, The Lodge at Koele 5*
Number of rooms: 102
Official Description (provided by the hotel):
The Resort is currently closed and is undergoing an exciting renovation program. We look forward to sharing details on our project and opening date in the future. Four Seasons Resort Lana'i, The Lodge at Koele is the essence of unexpected Hawaii. Set in the verdant upcountry, The Lodge is reminiscent of a country manor, surrounded by towering pines and offering estate activities such as championship golf, horseback riding and clay shooting. Residential style accommodations are surrounded by manicured gardens. The wrap-around verandah is ideal for relaxing, while inside, guests can sit fireside for afternoon tea or delight in live nightly entertainment. ... more   less 
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Also Known As:
4 Seasons Resort Lana`i, The Lodge At Koele
Four Seasons Resort Lana`i, The Lodge At Koele Hotel Lanai City
Four Seasons Koele
Four Seasons Lanai City
Lanai City Four Seasons
Four Seasons Resort Lana'i, The Lodge At Koele Lanai, Hawaii

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