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Hanalei Bay Resort
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Reviews (1,877)
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All reviewsgolf carthappy talk loungetennis courtshanalei baybali hai restaurantnorth shorebeach pathprivately owned unitaloha condoshot tubthe kitchenswim up barunder constructionthrough vrbofire pitbeautiful groundscondo unit
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1,052 - 1,057 of 1,877 reviews
Reviewed May 16, 2013

We recently stayed here for a week. Oceanfront Realty manages them. Beds are not good, twin beds in loft are horrible. Not up to standard. Should read 4 adults and 2 children. Twin bed mattresses are like something you would put in a toddler bed.

Initially had good contact, even asked very specifically abt beds.. Was informed they were up to standard. Do not be fooled. There are enough masks and mirrors there to give you nightmares.

Great views but totally not worth spending any time there.
Management did not return email when I left.

Find an alternative if you want good rest on vacation!

Marilyn/Tucson

  • Stayed: May 2013
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3  Thank Misaotra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 11, 2013

Condo 9123 at Hanalei Bay Resort really helped make our vacation perfect. It is a ground floor unit with a beautiful view of Hanalei Bay and the surrounding mountains. My husband and I spend time in our accomodations wherever they are, so we were particularly delighted to be able to take our breakfast, lunch and dinner on the lanai just absorbing the exquisite beauty.

The unit itself is spacious and well equipped. Lots of beach equipment, towels, kitchen utensils, etc.. It is also a well cared for unit with island style furniture that particularly appealed to me.

It's at the top of a hill, close to the beach path, tennis courts and main swimming pool. The resort also has carts that will pick you up and take you anywhere on the property, including to and from the beach.

The owner, Jane, is accessible by email or phone and is quick to respond to questions. The resort charges a $12 daily fee in addition to the rental paid to the owner, but all phone calls, local and long distance are free! That's a nice thing.

My husband and I look forward to returning next year.

Room Tip: Ground floor rooms have no railings that detract from the view. However, they also have visiting geese and roosters, which can be delightful or annoying.
  • Stayed: May 2013, traveled as a couple
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2  Thank Carolyn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 8, 2013

As the price was so reasonable, we were prepared for disappointment. We were pleasantly proven wrong. Friendly service. Free, easy parking. Well-equipped room (sink, stove, refrigerator, dishwasher) with amazing views of the jungle (who needs the ocean?) and two lanais from which to enjoy it. The walk to the pool is breathtaking with the mountains in the background. The pool itself was fine, though we didn't end up spending much time there. Lots of tennis courts. You can walk down the hill to the ocean, where the St. Regis has their beach. You can even go pay $16 for a drink at their bar if you'd like. It's a few minute drive to either Princeville or Hanalei bay. The restaurants and lobby were being renovated when we stayed; it would have been nice to have a restaurant on site. You can buy beer and wine at the tennis shop, and there is guest laundry and on demand shuttle (i.e. golf cart) service. Considering you have the same view as the exponentially more expensive St. Regis next door, I don't know why anyone wouldn't stay here!

  • Stayed: April 2013, traveled as a couple
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1  Thank LisanCharlie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HBR5380, General Manager at Hanalei Bay Resort, responded to this reviewResponded June 4, 2013

Aloha LisanCharlie,
Thank you for reviewing your stay with us at Hanalei Bay Resort. We're thrilled you had a great time and enjoyed the amenities provided in your room. We'd have to agree walking to the pool, surrounded by those mountains, is truly breathtaking. We're so glad you both had such a wonderful time. We hope to welcome you back again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 7, 2013

We stayed in HBR 5202 for 7 nights in April 2013. Amazing views, very peaceful, and beautiful grounds. The location was great, and the condo was equipped with everything we needed. The salt water pool with waterfalls was very nice. Chuck the owner is quick to answer your emails and is easy to work with. Highly recommend!.

  • Stayed: April 2013, traveled as a couple
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Thank Chris P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 3, 2013

We own a two-week time share here every other year, but I was able to make this reservation two years ago for an additional ten weeks at a reduced rate. It was wonderful to be able to spend most of the "winter" on Kauai instead of my cold climate at home. The resort has a million-dollar view and is beautifully landscaped and colorful with many tropical shrubs and trees, and about fifteen separate buildings with condo units of varying sizes. The resort, with its 134 units, is now completely owned by all the time-share owners of 77 units and the individual owners of the other 57 units. It is now well managed and taken care of by good managers and happy employees, with all profits being used for upgrading and maintenance of the entire resort. A fitness center is currently being rebuilt.

  • Stayed: February 2013, traveled solo
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1  Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HBR5380, General Manager at Hanalei Bay Resort, responded to this reviewResponded June 4, 2013

Aloha Mark H,
Thank you for reviewing your stay at Hanalei Bay Resort. We are thrilled you had a wonderful stay and enjoyed the warm weather we are experiencing on the island. Our views are breathtaking and we're so glad you agree. Please make sure to hurry back and visit us again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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