My wife and a local friend were attending the Kauai Film festival last night at the St. Regis in
Princeville and thought it would be fund to have a drink and some pupus on the outside patio of the upper stairs lobby bar and take in the views and the sunset. We arrived about 5:20pm and found a table and the end of the patio with two chairs. I asked a server if we could have one more chair brought over - he shrugged it off and said I should ask our server - which I did. He said it wasn't possible - ok then I asked if he could please take our orders. 15 minutes went by and no server. I went inside to the bar and asked if I could place and order and have it brought out to our table- no was the reply, but "your server will be right out". Again no server. Finally another server showed up and took our drink order. 20 minutes later no drinks even though the server was nearby. We finally felt completely blown off and it as time to go downstairs to the festival. As we were leaving ;the manager asked if we enjoyed our time. I told him what happened and to his great credit he apologized and invited us to come back after the festival to be his guest for dinner. This was very much appreciated- but by then we wanted to get back to Hanalei, so we did take up his generous offer.
- Official Description (provided by the hotel):
- Situated on one of the most beautiful sites in the world, The St. Regis Princeville Resort is Hawaii’s address for life’s special moments. Elegantly appointed, the resort offers 251 spacious guest rooms including the exclusive Crown Suite Collection. Overlooking beautiful Hanalei Bay, the St. Regis Princeville provides bespoke service amid magnificent natural surroundings. Experience the pursuit of sport, culture and fine dining. For connoisseurs who desire the finest expressions in luxury. ... more less
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- Also Known As:
- St. Regis Princeville Hotel Princeville
- St. Regis Princeville Resort Kauai