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“Simply Amazing!”

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St. Regis Princeville Resort
Ranked #3 of 4 Hotels in Princeville
Certificate of Excellence
Reviewed April 9, 2013

This resort is simply amazing. My wife and I came here for my 40th birthday and our 10 year anniversary. We wanted a special place and the St. Regis didn't disappoint.
Two things stand out the most.
The beauty of the resort and the amazing service.
It is a grand hotel with some of the most amazing views I've ever seen. When we walked into our room and saw our view, my jaw hit the floor.
The service here is just amazing. Every person that works there, including maids and maintenance, could be a concierge. So knowledgeable and friendly.
The pool is great! The beach is small but very nice. I loved the service at the pool beach area.
The restaurants in the hotel are very good too.
We loved having sushi at the bar during happy hour. Lunch at the pool was very good.
We did do a spa service. The Spa is very nice. Not the best I've been too, but nice.
Everything is pretty expensive here, but that was expected.
This is an over the top resort for a special occasion.
Loved it!

  • Stayed: October 2012, traveled as a couple
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1  Thank TomKboulder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed April 8, 2013 via mobile

We had an overall good stay at at regis and plan to return but our room was showing some age with paint peeling in the bathroom and painting needed to be updated. For the price I expected better and all rooms to be up to par.

  • Stayed: April 2013
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Thank kacey_ram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St Regis Prince... M, Public Relations Manager at St. Regis Princeville Resort, responded to this reviewResponded April 16, 2013

Aloha Kacey_ram,

Thank you for taking the time to write a review about your most recent stay at the St. Regis Princeville Resort. We are disappointed that you stay was anything less than exceptional. Bringing the room details to our attention allows us to improve and I have shared your review with our General Manager and the Director of Engineering. We truly regret to learn the details of your stay were not 100 percent exceptional, as this is certainly not typical of the level of service we provide at the St. Regis Princeville. We hope that you will allow us another opportunity to show you our improvement.

With warmest aloha,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 8, 2013

Non commercialized paradise opens doors for you at this exquisite gem! Your only concerns are the choices and the amenities offered you. From the brilliant lobby to rooms tailored in luxury and dining fit for a king, rest assured that this is a choice property above others by far. The staff is personable and aims to please. Try the breakfast buffet...you might only need one meal that day as you sit perched above the pool, ocean and mountain vistas with Bali Hai in the visible distance. Amenities are many and the concierge will go beyond the extra mile for you. Hotel shopping is exceptional. Do partake in the native setting of the sun ceremony on the barside balcony...it's worth it and comes at no charge with the benefit of free bubbly while outriggers challenge each other on the waters below! Convenient to other Princeville haunts and within a short drive of other congenial locations and activities. While you are there do not miss the helicopter tour of the island. It is a highlight not to be missed. This was definitely a honeymoon highlight. Oh, and if you are going, please pack my husband and I in your suitcase. We would dearly love a return trip on a moments notice.

Room Tip: Ask for waterfront if possible...the mesmerizing view is at least half the value!
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  • Stayed: August 2012, traveled as a couple
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1  Thank JRH1228
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2013

Hotel was nice and staff were very friendly and helpful. Some things seemed outdated or needed a fresh coat of paint, but overall was a nice hotel. Restaurant/bar staff customer service was excellent!

Room Tip: we had an ocean view room which I would have been disappointed if we did not.
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  • Stayed: March 2013, traveled on business
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Thank Ann L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2013

We stayed here with our three children in March 2012. The views are spectacular; unfortunately, we booked the Garden View with Terrace room (hoping for an upgrade on arrival - but the hotel was full) so we did not have the spectacular sunset view enjoyed by most of the rooms.

The bathroom is odd: two steps up into a shower/tub combination with a see-through glass window into the room. A switch makes it opaque, but if someone is in the bathroom, the light is annoying for anyone trying to sleep in the bedroom area. Water pressure was not good.

The hotel was full and service was harried and not up to the task, quite honestly.

Breakfast buffet (included with our room under Amex deal) was awesome. Kids enjoyed the pool area. Beach was very small.

Kauai Grill was very good for a dinner out without the kids but also very expensive. Go before sunset to enjoy the view.

Concierge and valet were very helpful with sightseeing, etc.

  • Stayed: March 2013, traveled with family
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Thank Lesa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 7, 2013

The St.Regis is the place to stay in Kauai simply because of its location. It may not be the best hotel; may not have the best service; may not have the most luxurious rooms; may not be the most architecturally friendly hotel. But it is perfectly located.

The hotel is situated at the peak of the Princeville cliff. The lobby is at the top of the cliff (9th floor) and the rooms are located downwards. We had two rooms on the base floor...at ocean/pool level (1st floor). We chose to have close access to the pool and ocean because we have three kids, who are often asking for things in the room (goggles, fins, toys, etc.). If we had rooms on the top floors, we would have more view, but it would have been tedious to go all the way to the rooms for the kids things.

The other hotels in the island that compete with the St.Regis are located in the south part of the island. It is beautiful there, no question about it. The beaches are worth visiting. However, they are not as private as the one at the St.Regis. If you want to go to a beautiful beach in the south (Poipu), just know that you will be accompanied by half of Ohio. At the St.Regis beach, it is occupied by primarily Folks from Princeville.

The hotel itself is stuffy. I would prefer for it to be more Hawaiian. Too much is indoors. There is no fine dining outdoors, which is a shame. The only restaurant outdoors is the pool restaurant, which is ok for lunch. Overall, the food was ok...except for the Kauai Grill, the food in the hotel was ok. The Kauai Grill is certainly wonderful. Don't miss the Macadamia encrusted mahi-mahi. It is a shame that the decor was not more Hawaiian, or that the restaurant is not outdoors.

The staff could be friendlier. Except for the staff at the pool, I didn't feel pampered by the staff. The receptionist for the breakfast restaurant still did not know our name after being there for six days. The housekeeping was late everyday. The bathroom amenities were so-so. The bathrooms are dated. Again, no touch of Hawaiian design to be found.

In the end, this is not the Four Seasons. The St.Regis competes, in my opinion, with the JW Marriotts and Grand Hyatts. However, the location saves this hotel.

Room Tip: Rooms on the first floor have less view, but more convenient access to pool and beach.
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  • Stayed: April 2013, traveled with family
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1  Thank Viajero S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 7, 2013

the best location, views and service ever. the hotel rooms themselves are not up to par as other st. regis or 5 star hotels, but the location in Princeville makes up for it all. service was top notch too. The pool is great and nice but not necessarily a kids pool with no water slices or water falls etc.

Stayed: July 2012, traveled with family
1  Thank althekillr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about St. Regis Princeville Resort

Address: 5520 Kahaku Road, Princeville, Kauai, HI 96722-5214
Phone Number:
Location: United States > Hawaii > Kauai > Princeville
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Princeville
Price Range: $570 - $1,456 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — St. Regis Princeville Resort 5*
Number of rooms: 251
Official Description (provided by the hotel):
Situated on one of the most beautiful sites in the world, The St. Regis Princeville Resort is Hawaii’s address for life’s special moments. Elegantly appointed, the resort offers 251 spacious guest rooms including the exclusive Crown Suite Collection. Overlooking beautiful Hanalei Bay, the St. Regis Princeville provides bespoke service amid magnificent natural surroundings. Experience the pursuit of sport, culture and fine dining. For connoisseurs who desire the finest expressions in luxury. ... more   less 
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Also Known As:
St. Regis Princeville Hotel Princeville
St. Regis Princeville Resort Kauai

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