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“Great service, delicious food in the restaurants, rooms were okay”

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Westin Princeville Ocean Resort Villas
Ranked #3 of 4 Hotels in Princeville
Certificate of Excellence
GreenLeadersGold level
Reviewed June 27, 2013 via mobile

This hotel had great service- from
Concierge, housekeeping and both restaurants on the property. The gym was nice. The rooms have washers and dryers (which is a plus) and they provide detergent and dryer sheets for one load. The food at the restaurants was delicious. I found the rooms to be okay- saw a bug so wasn't so keen on the room. There were BBQ grills on the property that was nice. One thing I believe would have gone a long way was a flower lei when u check in and a welcome drink. (Something it's sister property the St. Regis does). Westin guests can use the beach at the St.. Regis but not the pool. There is shuttle service between the two properties. I recommend getting drinks at the St.. Regis (outdoors) - amazing view. I also recommend snorkeling at tunnels beach- one of the best places with coral. I recommend eating at hanalei gourmet cafe.

  • Stayed: May 2013
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2  Thank westvillagechic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,104 - 1,110 of 1,974 reviews

Reviewed June 26, 2013

This was a terrific property. I am a Starwood property owner, so we were given an ideal location with excellent ocean views. Apparently they give the owners preferential treatment for location and special request. The property has three pools, a market and a nice restaurant and a couple bars. It is very family friendly, offering kitchens in the rooms and barbecues for public use. If you want service, they offer that too, with daily housekeeping, room service, and dining.

The location is excellent - On the water at Princeville. Beautiful views of ocean, golf and mountains nearby. Princeville is a very nice, upscale area. There's golf, markets, restaurants, and plenty of other things to take advantage of. The St. Regis is the sister property, and guests of the Westin have access to the St. Regis property. The St. Regis is off the charts - nice. We had a meal there and it was literally the best meal I've ever had.

The only drawback to the Westin, (and the main reason it's not a 5), is that there is NO beach access from the property. You have to go somewhere else to hit the beach. The St. Regis has a beach and as a Westin guest, you have that access free of charge. They offer free shuttle back and forth, all day.

  • Stayed: June 2013, traveled as a couple
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2  Thank Greg C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 26, 2013

We stayed at the Westin for our one week visit to Kauai. The Princeville/Hanalei area is for those that prefer less populated and more natural Kauai settings. The hotel rooms are actually condos of varying sizes. We had a one bedroom with washer/dryer - very convenient as you don't have to bring as many clothes on your trip. Hotel was very clean, and staff worked hard to keep it that way. I liked that this property is smoke-free everywhere. Unfortunately, some guests thought it was ok for them to smoke in the parking lot. It was not. The concierge, Roxanne, was very helpful in helping us book activities. You can even charge them to your room when you book through the concierge so you get SPG points. I did reach out to the hotel prior to my visit via social media but got no response. I got a call from Roxanne one week prior to our visit with an offer of assistance. This Westin doesn't appear to be current with social media so expect to use the phone or talk face-to-face. We got a package that included breakfast at the Princeville market every morning. We didn't return after the first morning as the food service was very slow (30 min to get food for 2 people) and the quality wasn't great. The dinner restaurant, Nanea, was very good - better then I would have expected for a hotel restaurant. I used the spa at the St. Regis (free shuttles from Westin) as the massages at the Westin are given in outside cabanas. I thought it was too hot and sticky to get a massage outdoors.

  • Stayed: May 2013, traveled as a couple
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Thank cemckeon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinPrinceville, Manager at Westin Princeville Ocean Resort Villas, responded to this reviewResponded June 30, 2013

Dear cemckeon: It is delightful to hear that you had a nice stay with us at The Westin Princeville Ocean Resort Villas. The villa accommodations are spacious with amenities that provide the comforts of home including the fully equipped kitchen, washer/dryer, whirlpool tub with separate shower, complimentary high speed internet access and more. Thank you for recognizing the efforts of the staff to ensure we have a clean and well maintained resort. Also for recognizing our concierge Roxanne and how she was helpful in assisting you with information on the resort and activities. We appreciate your feedback on your breakfast experience with the Princeville Market and with Social Media and will take your comments and look at improvements in these areas. We hope you will visit us again soon. Mahalo!

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Reviewed June 24, 2013

My wife and I were visiting Kauai to get married and we chose to stay at the Westin for 9 nights during our stay. I was immediately impressed with the staff, the grounds, the room, and the level of service provided. We were treated very well - the resort even gave us a free bottle of champagne on our wedding night! The place is quiet with a very calm vibe. We especially loved the smaller pools that are tucked away from the busy main pool. I would stay at this property again in a heartbeat! It is definitely one of my favorite Starwood properties I have stayed at.

  • Stayed: June 2013, traveled as a couple
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1  Thank Patrick2030
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinPrinceville, Manager at Westin Princeville Ocean Resort Villas, responded to this reviewResponded June 28, 2013

Aloha Patrick2030: Congratulations on your recent wedding. We are delighted that you chose to stay with us at The Westin Princeville Ocean Resort Villas as part of this very special occasion. Our resort offers many different amenities which includes the 4 pools in various locations throughout the resort. Being located on a 19 acre ocean bluff with the Prince Golf Course on one side and the Makai Golf Course on the other side the resort offers a renewing ambiance tied in to our guest’s well being. Thank you for recognizing the staff and the level of service that we provide to ensure our guests have a wonderful experience staying with us. We hope to see you again soon. Mahalo and Stay Well.

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Reviewed June 24, 2013

Loved this property Utilzed the grills for many a sunset dinner. Cant wait to get back. Pleasant pool and hot tub options. Close proximity to beach, snorkle and some of the best hiking we have ever done. Mixed group on site, yes lots of children, but well behaved.

  • Stayed: June 2013, traveled as a couple
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1  Thank Jeffrey Edward C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinPrinceville, Manager at Westin Princeville Ocean Resort Villas, responded to this reviewResponded June 28, 2013

Dear jclark1031: We are happy to hear that you loved the resort. The 20 BBQ grills that we have throughout the property provide our guests with the option of gathering with friends and family to enjoy a nice casual meal. The Princeville Market at the resort also makes it convenient by offering pre marinated steaks, fish, chicken and vegetarian options that make it even easier for guests to enjoy the BBQ grills and dine outdoors or taking the meal back to their villa to enjoy. The North Shore of Kaua’i has a number of great white sand beaches and our staff will provide you with a Beach Guide that outlines the nearby beaches, activities and facilities at the beaches, water safety information and driving directions. We look forward to welcoming you back to The Westin Princeville Ocean Resort Villas on your next visit to Kaua’i. Mahalo!

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Reviewed June 24, 2013

We stayed at the Westin for 8 days and loved it. Three pools, great rooms with full kitchens (in the one bedroom units), a washer and dryer, and a patio. One pool is overlooking the Pacific and has BBQ's with tables right there. We visited the St. Regis and while it does have beach access, the beach is just OK and you can use it as a guest from the Westin and even charge food and drinks to your Westin room. The St. Regis obviously rates higher, but the hotel was congested and stuffy in my opinion compared to a garden setting at Westin. I would stay at the Westin many times over as the room is like a condo versus just a hotel room. Hope this helps!

Stayed: June 2013
2  Thank Hufferca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinPrinceville, Manager at Westin Princeville Ocean Resort Villas, responded to this reviewResponded June 28, 2013

Aloha Hufferca: We are delighted that you enjoyed your stay with us at The Westin Princeville Ocean Resort Villas. The property is spread out on approximately 19 acres and with the pools thoughtfully located around the resort, our guests are able to experience the one that is right for them or experience them all. The full kitchens and washer/dryer are a few of the convenient amenities that our villas offers to provide the comforts of home while enjoying our beautiful island on your vacation. We are also fortunate to have the St Regis Princeville as our sister property that enables The Westin Princeville guest to enjoy their beach with food & beverage services available to them. Mahalo for taking the time to provide us with your feedback.

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Reviewed June 15, 2013

Since we're coming from the east coast, we tend to go to Hawaii for at least 10 days - the plane time makes less than that seem rushed. And we tend to stay in villa-style places 'cuz who can eat out for two weeks straight?

This property provided a wonderful villa, nice grounds (loved the BBQs!), beautiful views, good golf and access to an awesome spa. The staff was nice. I would have perhaps preferred more dining choices for those times we did want to eat out, but frankly, Hanalei is right nearby and choices were plentiful.

  • Stayed: June 2013, traveled as a couple
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3  Thank mistergeeky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Westin Princeville Ocean Resort Villas

Address: 3838 Wyllie Road, Princeville, Kauai, HI 96722-5507
Phone Number:
Location: United States > Hawaii > Kauai > Princeville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Princeville
Price Range: $350 - $565 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Princeville Ocean Resort Villas 4*
Number of rooms: 346
Official Description (provided by the hotel):
The Westin Princeville Ocean Resort Villas are atop the lush, emerald cliffs that line Kauai, this retreat is perfect to savor refreshing Pacific breezes while gazing at the sparkling ocean. Stay in spacious one and two-bedroom villas with up to 1,310 square feet accommodating up to eight adults. Each villa includes fully equipped kitchens, washers and dryers, generous living and dining room areas, and complimentary Wi-Fi. ... more   less 
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Also Known As:
Westin Princeville Ocean Resort Villas Hotel Princeville
Westin Princeville Ocean Hotel
Princeville Westin
Westin Princeville Ocean Resort Villas Kauai

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