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“Excellent location, though our unit was practically on the road”
Review of Lawai Beach Resort

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Lawai Beach Resort
Ranked #4 of 29 Specialty Lodging in Poipu
Certificate of Excellence
Reviewed January 9, 2013

We recently stayed at Lawai Beach Resort through an RCI exchange. We've been to Kauai many times and jumped at the chance to stay right across the street from our favorite winter snorkel beach.

Our unit was a 2 bedroom/2 bath unit on the ground floor in the small Liki Lani building (rather than the 3 main buildings). This building must have been the last one built. It is squeezed onto the property, wedged into the corner, right on the road.

The unit itself was quite nice for a timeshare unit, but there are three major problems with it, all due to its location:

1) We were told at check-in that they highly recommend keeping the doors closed when you're away and at night, which was obviously needed. The lanai where the doors were located was less than 10 feet from a busy sidewalk (lots of walkers and beach goers) with nothing but a small hedge between them. It definitely was not secure to leave the doors open. The problem is that with no air conditioning and a large home across the street blocking much of the ocean breeze, you need as much fresh air coming into your unit as possible. We kept the doors closed, but it was warm in the unit even though it wasn't particularly warm outside when we were there.

2) Because the unit was right on the road and even closer to the sidewalk, there was no privacy to sit out on the lanai for morning coffee or a meal. It would be like sitting at a sidewalk cafe, not a private deck. This also meant that curtains and shutters in the unit had to be completely closed for changing clothes and sleeping. Again, this created a room that was much warmer than the outdoor temperature.

3) The road noise began before dawn with garbage trucks and service vehicles and then kicked in with people driving out to Spouting Horn and Lawai Beach. We were up early to snorkel, but our teen daughter had hoped to sleep in. That never happened with the road 15-18 feet from the bedrooms.

We came to enjoy access to Lawai Beach and we did that, for snorkeling and sunsets. In most timeshare units we would have eaten every meal out on the lanai, enjoying the warmth. We didn't use the lanai for anything but drying our snorkel gear which was a disappointment. With ceiling fans on high we were mostly comfortable at night, but being so close to the ocean and having to keep doors, windows and curtains closed was a big disappointment. We were glad it wasn't particularly warm during our stay because this unit would have been uncomfortable.

We talked to the manager as soon as we checked in, asking to be moved and nothing was available. After a few days, a smaller unit became available in another building and we chose not to move. We got the call on a day we were out hiking and did not want to rush back to pack up everything to move.

We would definitely stay at this resort again, but only by renting a specific unit directly from an owner so that we could have more control over where we were located. It is unfortunate that a resort would choose to build a building whose location automatically impacts the quality of the stay. In a high demand tourism destination, the lure of additional revenue trumps the vacationers' experience.

Room Tip: Make sure you know what building you are being assigned to. Even though our reservation said we wer...
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  • Stayed: December 2012, traveled with family
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6  Thank luv2snorkel61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
owen h, Guest Relations Manager at Lawai Beach Resort, responded to this reviewResponded January 15, 2013

Aloha,

I want to thank you for taking the time to post your review of your recent stay at Lawai Beach Resort. I am sorry that you were unable to utilize your lanai during your stay. I was pleased to read that our team did notify you of another unit coming available. Our team does everything they can to ensure that our owners and guests are comfortable during their stay.

Thank you again for taking the time to post your review. I do trust that we will see you in the near future.

Mahalo,
Owen

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289 - 295 of 466 reviews

Reviewed January 3, 2013

We weren't expecting much since this was through RCI but we were surprised at how nice it was. The room was huge with ocean views, everything was very well maintained. The pool was above average, only one was heated, it was great for the kids. The mini-golf was also fun for kids and the open roof area beside the minigolf was perfect for a drink and sunset while the kids putted away. You do have to cross a road to get to the beach but its no big deal at all and the beach and grassed areas are nice. The snorkelling was spectacular! Also, the location of the resort was great, close to Poipu beach, a jog away to the spouting horn and close to all amenities. A very nice place, very quiet, more of a retired folk destination it seemed but there were a few families we saw and we all had a great time - we'd definitely return.

  • Stayed: December 2012, traveled with family
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2  Thank JeffSara403
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
owen h, Manager at Lawai Beach Resort, responded to this reviewResponded January 5, 2013

Aloha,

Thank you for taking the tie to pot your review of your recent stay at Lawai Beach Resort. It was nice to read that you were able to relax and enjoy the sunset while the kids putted away. We are always pleased to hear when our owners and guests can enjoy our resort and island Paradise.

Thank you again for your kind review and we look forward to seeing you soon.

Mahalo
Owen

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Reviewed January 2, 2013

We stayed here through our RCI exchange--and would come again if the chance comes up.
Walked out of the parking lot, across the road, to the beach and snorkeling.
The beach is small, but adequate for the number of people there. Parrot fish and turtles cruising by. The restaurant at the beach was a bit price,but nice and books up at sunset time, since it gives a perfect view. Poipu is a short drive away-beautiful like the postcards, but more populous, and unfortunately many were thrashing the reef with their swim fins by walking all over it.
The condos give the feeling of a family run place, and everybody was helpful and kind..We were out so much didn't use the facilities much. Laundry room was helpful and kept up. game/workout room was clean and tidy. grounds people everyday keeping it up. Highly recommended.

Room Tip: Three buildings--the coral building has the sunset partially blocked due to a condo across the stree...
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  • Stayed: December 2012, traveled as a couple
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2  Thank DFrio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
owen h, Manager at Lawai Beach Resort, responded to this reviewResponded January 5, 2013

Aloha,

Thank you for your recent review. It was nice to hear that you felt the "Ohana" family spirit of the resort. Our team makes every effort to ensure that our owners and guests feel as part of our Ohana.

Thank you again for taking the time to post your review of Lawai Beach Resort.

Mahalo,
Owen

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Reviewed December 28, 2012

We are treated with Ohana from the staff. Most of the staff have been there since we started going in 2006. The units are in constant upgrades, the views amazing and as the folks hurry to view the sunset, we can sit on our Lanai and watch. Always someone is surfing, and the beach area has the most consistant snorkling on the island. Swam with turtles, eels, trumpet fish and all the colors in the rainbow. Kitchen well stocked and if you need something housekeeping brings it to your door.
Coral pool heated, Banyon remains warm due to sun, Ali is cold tho. The famed Beach House Restaurant is across the street, shopping in Koloa for fresh fish....If there is going to be sun on the island it will be at Lawai Beach.

Room Tip: All 3 bldgs have views, altho in the Coral Bldg you need to be 2+, altho ground floor lets kids hav...
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  • Stayed: November 2012, traveled with family
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3  Thank Kay T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
owen h, Manager at Lawai Beach Resort, responded to this reviewResponded January 5, 2013

Aloha,

Thank you for your review. We truly appreciate our owners and guests posting their comments about their stay at Lawai Beach Resort. We truly have an amazing staff and they always aim to please. Your photos were awesome. Truly you enjoyed your stay at the Resort and your time on our beautiful island.
Thank you again for taking the time to post your comments and we look forward to seeing you soon.

Mahalo,
Owen

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 28, 2012

Really a great location right accross the street from some of the best snorkeling in Kauai. The sunset views are spectacular. The rooms were updated and well stocked. My wife and I appreciated all of the extra towels and linens already in the room. The full kitchen is a big benefit as you have the option to eat in every now and then. We also took advantage of the laundry room which allowed us to pack lighter for the trip. The staff was pleasant although i would have appreciated a little more information on what was available on the grounds. My wife and I did some exploring to find all of the amenities, which were plentiful. The internet access was a little troublesome but worked enough for what we needed. Overall, a really nice place to stay and a location we would choose for a return trip.

Room Tip: Get a room on one of the top floors as the ocean views are great.
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  • Stayed: December 2012, traveled as a couple
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Thank DougS368
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
owen h, Manager at Lawai Beach Resort, responded to this reviewResponded January 5, 2013

Aloha,

Thank you very much for taking the time to post your comments of your recent stay at Lawai Beach Resort. We are thrilled that you were able to enjoy not only our resort but the sunsets, snorkeling and from your photos the Keiki Hula show. Our team takes great pride ensuring that or guests are comfortable.

Again thank you for taking the time to post your review.

Mahalo,
Owen

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Reviewed December 27, 2012

We stayed here on an exchange for 1 week. The front desk was very helpful and allowed us to check in 1 hour early. We asked for a unit with a washing machine in the unit and was put into the Ali'i building, which had been recently refurbished. Thus the furniture was new and apartment quite spacious. However, there were several kitchen utensils that were not particularly clean, which meant I had to wash everything before using. I also had to request for a kettle.
The resort is opposite to a small, very rocky beach, but there were fishes to see when snorkeling, and waves for surfing, so convenient. Easy to catch the sunsets when not cloudy. Poipu beach is nearby and better with more sand. No restaurant on site but enough eateries nearby.
The grounds were well-kept. Maintenance was very prompt - they came immediately when there was a problem with the sliding door. Internet occasionally played up. The orientation meeting was helpful.
Despite the hefty $60 weekly resort fee and a $5 admin fee, there was NO mid-week clean. I would have thought that could have been provided. Also, it can get a little warm without air con, despite us being there in the winter.

  • Stayed: December 2012, traveled with family
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1  Thank yss97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
owen h, Manager at Lawai Beach Resort, responded to this reviewResponded January 5, 2013

Aloha,

Thank you for your recent post in regards to your visit at Lawai Beach Resort. I have shared your comments with our team and was happy to hear the staff was helpful and responsive.

Again thank you for taking the time to post your comments and we look forward to seeing you again soon.

Mahalo,
Owen

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Reviewed December 20, 2012

We've been fortunate with several visits to Hawaii, including other resorts on Kauai. LBR is fine for people who already know their way around; for new arrivals, their reception services are abysmal. Example: directions to our building....”over there”. No instructions for internet access, no map of the general (Poipu) area (there was a small map of the immediate grounds), no instructions for DVD/CD/TV setup. We did eventually get these things figured out. Some other features were a bit sparse - minimum shower supplies, no midweek housekeeping – but still quite adequate.
We'd requested (twice) the Banyan or Ali'i buildings; naturally we were placed in the Coral. This was still a nice unit, but quite small and no AC. This would NOT be appropriate for 4 people.
The location is excellent – walk across the street to a beautiful beach area (probably better for watching the water than swimming) and great surfer watching. Kitchen was nicely equipped. Very nice pools, and BBQ areas handy and well-maintained. Landscaping was beautiful. Sunday evenings featured a delightful Keiki hula show at the main pool. Very impressive. Would we stay again? Yes, but we'd lobby hard for the Ali'i building.

Room Tip: Try to get the Ali'i or Banyan buildings. Coral is original building on site, and our 1bR suite...
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  • Stayed: December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Picker57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
owen h, Manager at Lawai Beach Resort, responded to this reviewResponded December 26, 2012

Aloha,

Thank you for your recent post for the Lawai Beach Resort. I apologize for your arrival experience and will be sure to share your comments with our team. We have completed the new in room book that lists all the amenities, includes a map of the resort and surrounding Poipu area and instructions for electronics. We as a team take all and any comments we can get seriously. Your comments assist us in our efforts to provide exceptional service.
Thank you again for taking the time to post your review. We look forward to seeing you in the near future.
Mahalo,
Owen

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Lawai Beach Resort

Address: 5017 Lawai Rd, Poipu, Kauai, HI 96756-9696
Location: United States > Hawaii > Kauai > Poipu > Koloa
Hotel Style:
Ranked #4 of 29 Specialty Lodging in Poipu
Hotel Class:4 star — Lawai Beach Resort 4*
Number of rooms: 7
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Also Known As:
Lawai Beach Hotel Poipu
Lawai Beach Resort Kauai/Poipu

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