My husband and I just returned from a few days at the Grand Hyatt Kauai. When I at first thought of Kauai I thought of a tropical island with tiki bars and palapa restaurants and small hotels scattered along the beach. I wasn't expecting the grandiose Hyatt. It was great if you're into huge resorts, but to me it felt like I could've been on any tropical island. But it seems like that's what all the hotels are like in Hawaii.
I guess I'll start with the complaints, because I'm a NYer and that's what I do. I was disappointed there wasn't enough outdoor dining/bar options on the property. The resort was all indoors once the sun set. I was really hoping to sit outside sipping a cocktail, watch the sunset, and listen to live music. Not an option when I was there.
I think as far as outdoor space is concerned, most of the money was put towards the pools and lagoon, which were phenomenal. Because the property is on a hill, the pools are tiered. And most of them are connected through meandering streams. The pools and hot tubs are open 24 hours, which is a nice bonus.
Concierge: My husband and I were looking to book some excursions and dinner reservations. We sat down with our concierge, who was lovely...for exactly the first 10 minutes. Then it was like a stopwatch went off and we were dismissed. Nobody was even waiting behind us. We went down the next day expecting the same but were fortunately helped by a very patient gentleman.
Dining: Sort of like cruise ship food. Unnecessarily fancy and not necessarily good. But fine. I frequented the coffee bar and made the mistake of ordering a small Kauai coffee...for $6. What?! But the girls that work there are really nice, so it made up for the price.
Rooms: Really nice. We had a room on the first floor overlooking the pool. Amazing!!
Staff and valet: So so so nice and helpful. They offered us water, towels and directions before each trip. One night my husband left his iphone in the car and one of the valet men brought it to our room.
Spa: Amazing! I got a massage and it was some of the best 50 minutes of my life!
Location: Great! So glad we didn't stay up north!
- Official Description (provided by the hotel):
- Find the true essence of paradise at Grand Hyatt Kaua’i Resort & Spa. Set on the soothing white sands in Poipu, on Kauai’s sunny south shore, this luxury resort unfolds on over 50 acres of lush gardens. The resort’s classic Hawaiian architecture with open courtyards and lush gardens welcomes the tropical breeze. Freshly renovated rooms blend clean simple lines with Hawaiian design elements to create a private retreat. A water wonderland awaits with a quiet adult area, lava-rock river pool, waterslide, and saltwater lagoon. Play championship golf at Poipu Bay Resort. Sample delicious island flavors at one of six restaurants. And for a spa experience like no other, visit Anara Spa where open-air treatments use island-fresh botanicals to refresh and renew. ... more less
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- Also Known As:
- Grand Hyatt Kauai Hotel Poipu
- Hyatt Poipu
- Poipu Hyatt
- Grand Hyatt Poipu
- Grand Hyatt Kauai Resort & Spa Poipu