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Grand Hyatt Kauai Resort & Spa
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Reviews (6,953)
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5,102
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Reviewed February 17, 2013

Was here for 5 nights attending a company event. Everythong was paid for so I ebjoyed it immensely. Could order what ever we wanted when ever we wanted to. Drinks food it was great. Since the orices are $$$$... The hotel is all open to the ocean brezes so can be a little chilly at times. The rooms seem a little dated but ok.. My room was on the first floor on the ocean side so every morni ng I could just walk out and over to the edge to take photos of the sunrise . Sooo beautiful. The workers are very nice but did notice that most are not native Hawians interesting...

Room Tip: we were in 1003 but get use to walking most of rooms require a lot of walking which was ok with me ....additional exersise was fine with me. The hotel is large and to get to elevators was a bit of a walk I actually think I lost a few pounds even with drinking and eating deserts
  • Stayed: February 2013, traveled on business
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1  Thank Cabinownerwanabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 15, 2013

I have stayed in a few Hyatt Hotels and the Grand Hyatt Kauai lives upto and exceeds expectations. From the friendly and warm greetings with traditional Hawaiian bead and floral necklaces when we arrived, right through to the spaceous room and all the great food we had and various activities we undertook, the staff were very efficient and nothing was too much bother. However, in some of the multiple pool areas, when busy the staff did struggle to cope with demmand.

The layout of the pool and swimming areas has been very tastfully and not cluttered as with a lot of other similar resorts, most of all even though the hotel was at a high capacity, the different pool as well as the sea water lagoon (not the beach because strong currents and waves advised against actual sea swimming), were all laid out well and the entire complex fitted in with the surrounding landscape. The various restaurants on site provided a good selection of their individual country dishes. The variety of activities were all managed very efficiently thro the many activity desks both in the main reception and down by the pools. As an example, and because I scuba, the Seasport guys were recommended by one member of the concierge team, with easy access to good nearby reefs from a well equipped boat. Offering visual sightings of the continual migrating humped back whales, both mothers for calving and males for the breading season.

The resort occupies some 50 acres, which is very well spread out providing excellent ocean / garden fronted views. Although you would expect to pay a little extra for the quality, I feel it would warrant another visit in a few years time.

Mahalo ....

Stayed: February 2013, traveled with family
1  Thank JJWhitmore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHKauai, Public Relations Manager at Grand Hyatt Kauai Resort & Spa, responded to this reviewResponded February 20, 2013

Aloha JJ Whitmore,
It's nice to hear that our resort exceeded your expectations. Nice to hear you were able to do a dive with Seasport as well. We hope to see you and the family back again sometime.
A hui hou, Diann

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Reviewed February 15, 2013 via mobile

Others have said it but worth re emphasizing. It is really expensive to stay here. Sadly that's not the end of the cost. Everything is expensive. For example breakfast from the cafe that included fruit a sandwich and a coffee -$30. Just seems a little steep and since the location is not near much you are locked in
Service and facilities are nice. The spa like everything is pricey but if you are here find out what free classes are being offered and try them out
Beds were really comfortable
Pools are nice but again food and drinks expensive.
Overall loved the place but not sure that the cost was justified
Lower grade for location because of isolation making for lack of choice for food etc

  • Stayed: February 2013
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5  Thank DrNic1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHKauai, Public Relations Manager at Grand Hyatt Kauai Resort & Spa, responded to this reviewResponded February 20, 2013

Aloha DrNic1,
Thank you for your review and glad you enjoyed your stay with us overall. Hopefully you were able to take advantage of the drink specials at our rotating happy hours where it's nearly always happy hour at one of our bars or restaurants. Also glad you were able to enjoy some of our fitness and yoga classes offered for guests.
Aloha, Diann

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Reviewed February 14, 2013

This hotel is everything almost all the other reviewers have said it is. But some might find the $400+ a night rates a little steep for their budgets. This is just to make the point that you don't actually have to stay there to enjoy many of the hotel's wonderful features. Though staying in a fine, but less expensive, place nearby in Poipou (a condo at the Outrigger Kiahuna Plantation), we visited the hotel several times to enjoy the public spaces and amenities open to anyone. For example, one day lunch at the Yum Cha restaurant in the Poipu Golf Course Clubhouse. Delicious Korean specialities and not that expensive. Saturday evenings on the Terrace (from about 6 to 8) they offer a delightful Hawaiian themed show with singing and dancing. The drinks may be a tad pricey but are large and tasty as is the quesadilla. Then there is just strolling the magnificently designed gardens with pools, lagoons, beaches and play areas ending up overlooking it all with a drink and a hugely loaded plate of nachos ($12) at the Captain's Bar.

Stayed: February 2013, traveled with friends
1  Thank Vvmjr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHKauai, Public Relations Manager at Grand Hyatt Kauai Resort & Spa, responded to this reviewResponded February 20, 2013

Aloha Vvmjr,
Thank you for appreciating the beauty of our grounds and recognizing the many amenities there are to be enjoyed. You're right, it's a great place to come for a meal and enjoy the view. A cocktail and snack with live Hawaiian music at Seaview at sunset is a great way to wrap up the day. The one thing you can't do unless you are a guest though is enjoy our water wonderland with saltwater lagoon, quiet adult pool, lazy-river pool & more.
Hope to see you again. Diann

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Reviewed February 14, 2013

I stayed at the hotel for 4 nights in early September as it was the official hotel of the Kauai marathon. The hotel was pricey but my parents, myself and small son loved the hotel and the location. I upgraded to a CLub level room which came with a nice breakfast, snacks and drinks during the day, appetizers in the late afternoon and cocktails. We found that we only needed to eat lunch out most days. The view from the room was lovely. The hotel is HUGE so be prepared. It is actually possible to get lost I think but the staff are all very helpful and nice. I used the spa after the marathon and LOVED it! I had one of the best massages of my life in an outdoor cabana. My son is 4 and he enjoyed the Camp Hyatt one day. They toured the hotel's organic garden and ate lettuce, made a petroglyph card and just generally had a great time. There is a coffee place near the lobby if you are a coffee addict and you have to try the Coconut Mocha! Wow... like drinking a Mounds bar!

Room Tip: Pick a room in the Club wing, it overlooks the grounds where the luau is held. You can watch from your balcony!
  • Stayed: September 2012, traveled with family
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3  Thank Geogrrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHKauai, Public Relations Manager at Grand Hyatt Kauai Resort & Spa, responded to this reviewResponded February 20, 2013

Aloha Geogrrl,
Wow, sounds like you had a great stay at the resort. I'm so glad you took advantage of the spa's post marathon specials, I'm sure it helped your muscles recover. You're right, Grand Club is a great option for families and people that might like to eat light throughout the day saving for a fabulous dinner our. Nice to hear your son enjoyed Camp Hyatt - it's a fun way to spend the day.
Hope to see you again sometime, Diann

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