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“Best Lagoon Pool and Beach - great for couples, skip the spa”

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Grand Hyatt Kauai Resort & Spa
Ranked #2 of 7 Hotels in Poipu
Certificate of Excellence
GreenLeadersSilver level
San Diego, California
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Best Lagoon Pool and Beach - great for couples, skip the spa”
Reviewed February 22, 2012

My fiance and I went to the Grand Hyatt Kauai in February for a week long convention, and we turned it into a couples getaway. Being that this is the "garden" island, it feels very remote, and thus very relaxing. I was a little apprehensive at first about the boredom factor but that went away after I saw the pool.

This property is gorgeous, it's about a 30 min cab ride from Poipu airport, on the south shore of the island. You can just hail a cab right outside, I think it cost us $40 plus tip. The resort greets you with a flower lei, and beads for the man. The lobby has a beautiful open terrace to the ocean, with a tropical bird atrium where you can get up close to live macaws and parrots.
The service is excellent, they let us check in early and upgraded us to a first floor room facing the pool.

The pool is enormous and the highlight of the resort. You cannot swim in the ocean here - VERY IMPORTANT to know. There is surfing, due to the big waves and people who "wade" in the water but there is a dangerous riptide and strong winds that make swimming not advisable. Plus, the water is cold. The lagoon pool makes up for it because it is very large, comprising of three areas starting at the top and winding down: adult pool, general pool, and then beach lagoon area with a man made beach and hammocks. It looks like natural rock, with several waterfalls and caves. We bought inner tubes and floated down the lagoon path all the way to the bottom letting the current take us away, it was very fun. There is a waterslide as well that is pretty exhilarating and made us scream like little kids all over again.
There are a few bars, and they are very strict about carding you, which became very annoying by the third day because I didn't want to have to carry my id around with me for fear of losing it in the pool. There are no spring breakers at the hotel, it is all couples and families. The drinks were weak and ranged in price from $10-$15 per cocktail. I recommend going to the general store inside the resort and buying mini bottles of rum, vodka, etc., and then taking those drinks to the pool.

The resort has something very useful for anyone interested in first time scuba diving. Seasport divers offers a free lesson in the lagoon each day, around 1:30pm which you can sign up for when you go to get towels. We did this on a whim and were so happy we did because we ended up booking a dive the next day off of Poipu and it was an amazing experience. We got to see sea turtles, octopus and exotic fish, and they picked us up and returned us back to the resort. It cost $160 per person for a 4 hour trip. I highly recommend doing this when you are there.

The food at the resort is excellent, you don't need to go into town. There is an asian fusion restaurant located at the golf club, similar to PF Chang style food, and a sushi bar inside the library lounge, open in the evenings, with sashimi, rolls and a good sake list. There is an italian place as well inside the resort but we didn't go there. We had dinner at the Tidepools restaurant one night which featured steaks and Hawaiian dishes, very good as well but it was very busy and they expect you to call and make reservations in advance which I found annoying since I don't generally like to be structured when I'm on vacation. I had brunch one morning and chose the ala carte loco moco dish, vs the buffet. It was very good and so were the bloody marys. My loco moco dish cost $18 and the bloody mary was $10.

The fitness center and gym was small but there is a lot of equipment in there. I took a great fitness class from Ani every morning which used weights, resistance bands and fitballs. They have a good array of classes each day, from dance to yoga, etc. The spa has its own pool and locker room area but it feels very depressing, it's small and doesn't feel lux. I got the most basic "mango" manicure pedicure and it was very mediocre, and not relaxing at all. It took the woman two hours to do it for some reason and I was very antsy to get out of the chair and go (I'm from California and am used to the quickie nail shops) only to find out it cost a whopping $200. My advice is to skip the spa at this resort, it is not worth the money.

Overall I'd recommend Grand Hyatt to couples looking for a relaxing romantic getaway. We had a wonderful time and I would definitely stay there again.

Room Tip: try to get a room facing the pool, on the first floor to get easy access as the halls can be somewha...
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  • Stayed February 2012, traveled as a couple
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    • Cleanliness
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Helpful?
6 Thank malajemm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHKSocialAmbassador, Manager at Grand Hyatt Kauai Resort & Spa, responded to this review, February 25, 2012
Aloha malajemm-

Mahalo for your review of your stay here with us at the Grand Hyatt Kauai Resort & Spa.

Thank you for taking the time to write about and share your recent experience. We're delighted to hear that you were able to make a work convention into a couples getaway and enjoy some relaxation, fun in the sun in the lagoon, and delicious dining experiences. We're glad to hear that the lagoon scuba lesson turned into a wonderful real sea adventure - perhaps you'll get certified on your next trip.

We're sorry to hear that your spa experience did not exceed your expectations. We thank you for providing your feedback and would love the opportunity to discuss any specific details of your treatment. At your leisure, please feel free to contact Joshua Olayer here at the resort.

Again, we thank you for your kind words and for sharing your experience. We look forward to having you join us again for another wonderful visit.

A hui hou & Mahalo,

Joshua Olayer - Social Ambassador
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Scottsdale, Arizona
Level Contributor
108 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
Reviewed February 21, 2012

Mahalo Grand Hyatt Kauai!

We love this resort! We hadn't been here in years, and we thought it was time to pay it a visit. Hubby and I needed a really relaxing vacation after a very stressful 2011, and we booked this trip very spontaneously just one week prior. It was meant to be!

Everything was just as we remembered from our previous visits over ten years ago. The landscaping is spectacular, so well-maintained, so colorful. The property which features a vast and striking ocean view with meandering lagoons and walking paths is like Shangri-La. We felt transported to another world for a few days, tranquility without a care except where will we eat fresh sashimi each night.

We were upgraded to a beautiful ocean suite on the fifth floor. We spent hours on the lanai languishing over coffee in the morning, noshing in the afternoon, reading our books and watching the humpback whales breach. It was so lovely, and it was hard to tear me away from there even after the sunset.

If I had only one complaint, it would be that they need larger coffee pots in the rooms instead of the one-cup makers they currently provide, and why not provide samples of their delicious homegrown Kauai coffee! (See my separate review of Kauai Coffee Company.)

With Grand Club access, we were treated like royalty. While the club is quite lovely and retains the Hawaiian decor (unlike the recently updated clubs on Maui and Oahu), it doesn't quite stand up to some of the Grand Clubs we have experienced, especially the ones outside the US. What it lacks in food offerings, it makes up for with the friendliest and most attentive staff.

The Anara Spa is not to be missed (see my separate review). We spent our pool time at the adult pool. It was so relaxing! They have a few cabanas that you can use free of charge on a first-come first-serve basis. It appears that they are replacing all the pool lounges and tables in that area with outdoor wicker furniture, and they are also replacing the older cabanas this newer models. (For hotel restaurant reviews, please see my separate reviews for Dondero's and Stevenson's Library.)

Everything about this property and its staff convey the true alpha spirit of the islands. We'll be back soon!

  • Stayed February 2012, traveled as a couple
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Helpful?
2 Thank msblueyz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHKSocialAmbassador, Manager at Grand Hyatt Kauai Resort & Spa, responded to this review, February 23, 2012
Aloha msblueyz-

Mahalo for your review of your stay here with us at the Grand Hyatt Kauai Resort & Spa.

We're glad to hear that you were able to secure a room only a week prior to your arrival. It was definitely meant to be! We're delighted to have had the opportunity to welcome you back after many years, and happy that you found everything as delightful as you remembered it.

Thank you for sharing your experience, and your kind words about your stay. We're happy to have shared our Aloha spirit with you and hope to have you experience once more when you return to Kauai. Don't keep us waiting too long.

A hui hou & Mahalo,

Joshua Olayer - Social Ambassador
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New Hampshire
Level Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
Reviewed February 20, 2012

We are the family with two girls, 9 an 10 ½ old. This year was our 1st visit to Hawaii and we spent a week here. Our impression is very positive.

In our opinion, this resort is good for : families with pre-teen kids, and people looking for a relaxing vacation.
In our opinion, this resort is not so good for you if you are looking for a city/nightlife / party vacation (it’s not Honolulu; the island of Kauaii in general is very rural, quite and peaceful) or if you are on the budget (there are more affordable options on the island).

Resort itself : The long three store building consists of two wings : the Shipwreck ( closer to the pool, lobby, golf and tennis; if you are with kids they’ll want to be there), and Poipu ( more remote from the action). The interior is very elegant and classy. The resort grounds are wonderfully landscaped with tropical gardens, maze of paths, waterfalls and lagoons.

Rooms: We had a standard room, which easily sleeps four. Room is clean, spacious, hair dryer, safe, refrigerator( no freezer) , and nice balcony. Beds are excellent.

Pools : Resort has several pools, fresh-and salt water, clean and well maintained. They are rather shallow and safe for kids who can swim. There is a small lazy river, a hot tub and a water slide both adults and kids will enjoy. There were no problems getting towels or beach chairs. Pools and beach are not lifeguarded.

Sea: The beach is sandy, clean and beatiful. To the west it becomes a rocky maze of tide pools the kids will like to explore. Despite some reports here the sea is perfectly swimmable for a moderate swimmer , warm, with small to moderate waves in winter ( in the summer months the waves on the south side of island are big and unsafe) . However the bottom is rocky and you will need reef shoes; so not safe for surfing and young children, but they still get a lot of fun playing on the sand in the surf. Of note, by law there is no such thing as private beach here and you can go to any beach on the island regardless of where you stay. Winter here is humpback whales season and you can see they all the time from the beach.

Guests : Mixed crowd, from families, many with young children of pre- and elem. school ages to retirees. Good number of Canadians. Not too many teenagers or college age students.

Food. Resort have several restaurants , very good but for us somewhat expensive for everyday family meals. Your light breakfast for four (not included) will cost $45 and dinner $140-160 average. There are a few simpler dining options around the resort but we found the dining on the island rather expensive in general.

Weather : first week of February was a little cool and cloudy but with an exception of one rainy morning in general it was a good beach weather. No mosquitoes. Late February -March is probably an ideal time to go.

Entertainments: Rather low key. There is a light live music on the terrace in the evenings, and twice a week they do a luau party with Polynesian dancing, good but if you miss it it is not going to ruin your visit.
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Thing to do around: First, there is a very pleasant 1-2 hr hike along the cliffs along the maze of trails which start on the left ( east) side of the beach - beautiful views. There are several good snorkeling beaches nearby ( front deck has good map). We went to Poipu Beach just minutes by car, a cheerful place with calm waist-deep lagoon teeming with fish - you may want to bring them a few crackers . Easy snorkeling for kids there, but take the reef shoes. Resort will rent you a snorkel for $5/day. We took a helicopter ride, incredible, well worth the money. You can book heli – and boat tours of the island through the resort’s concierge with Island Helicopters and Capt. Andy, but you can do it yourself online too, and Poipu Shopping Vilage a few min. away has a kiosk which will offer you much less expensive tour options ( I can’t say how they compare to resort’s preferred tours). Take something for seasickness for either activity.

Practical matters : Unless you have been here you will want to explore the island, and whatever you do it on foot, by boat, or by helicopter you will need a rental car for sure. They are very expensive here. Resort has Avis agent on site , but the prices were $120-150/day; Book the car via Hotwire.com or something like that ( put “Poipu” as location) and you may get the same car from the same agent (relatively) cheaper. Because of the rates, it saves $ and time to take taxi from the airport to resort ( 30 min, $50 o/w) rather then rent a car at the airport. Also resort has a GreenCarHawaii counter which may work well for you, check their website for details.
Resort has Kids Club, but it is not included and will cost you $80/day or $50 for 3 hrs. Kids will stay on dry land and not go to the pools , I believe. We haven't use the Club.
Resort will charge you taxes and possibly “resort fee”(?) of $25 for parking, internet acess and god knows what else, check if these are included in your price.
We found that the best guidebook was Ultimate Kauaii Guidebook-Kauaii Revealed, lots of tips from local author, highly rec.
Very helpfully, resort has a free Laundromat, and sales travel size detergent is available in vend. machine and ( cheaper ) in the store.
It’s US, so your cell phone will work here just fine.

Useful things to bring with you: 1) Reef shoes ( see above). 2) Good walking shoes. 3) Light sweater and/or rainjacket . 4) Water bottle-thermos to take water to the beach, , you’ll get two bottles in your room. No need to bring with you : 1) Double amount of clothing (free Laundromat) 2)Double amount of any simple supplies (sunscreen, Kleenex, toothpaste etc.) – resort has a convenience store with all that for sale , of course with a surcharge but not an insane one .3) Beach towels – resort provides unlimited towels.

Room Tip: The long three store building consists of two wings : the Shipwreck ( closer to the pool, lobby, gol...
See more room tips
  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank B_2NewHampshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHKSocialAmbassador, Manager at Grand Hyatt Kauai Resort & Spa, responded to this review, February 23, 2012
Aloha B_2NewHampshire-

Mahalo for your review of your stay here with us at the Grand Hyatt Kauai Resort & Spa.

What a comprehensive and complimentary review! We're delighted that you and your Ohana (family) came to stay with us on your first trip to Hawaii, and enjoyed your week here on Kauai. There's much to do on the island and right here at the resort, and by the sound of it you were able to do a lot.

Thank you kindly for your comments about the resort, and for sharing your experience. I'm sure many fellow TripAdvisors will find your review very helpful. When you return, should you want to have the girls experience Camp Hyatt, our afternoon 1/2 sessions do include a swim and slide, so feel free to drop them off for a day or 1/2 day of fun and you can enjoy some spa time or head off property for an adventure. We look forward to welcoming you back and having you here for your 2nd Hawaiian Vacation.

A hui hou & Mahalo,

Joshua Olayer - Social Ambassador
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Seattle, WA
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 20, 2012

My family and I very much enjoyed our stay at this hotel. Almost every room has a nice view. Front desk was very accommodating giving us a room on the ground level and an extra fridge to hold our groceries. The staff was extremely pleasant.
The hotel is very expansive and took us quite some time to walk to the pools, restaurants, etc. Bring your run/hiking shoes because there are wonderful trails and great paths along the beach. Humpback whales were aplenty and easy to spot every time we walked the path on our way to the beach. Turtles are all over this part of Poipu and best seen at dawn and dusk. My husband and I enjoyed diner two nights at the LIbrary/Bar at the Hyatt which had amazing atmo, tasty drinks,live music, and yummy sushi. Highly recommend!
We just wish the Hyatt would implement some Happy Hour some place on the premise. Mai Tais were $14. I know that's standard but costly stay.

  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FlipFlop16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHKSocialAmbassador, Manager at Grand Hyatt Kauai Resort & Spa, responded to this review, February 23, 2012
Aloha FlipFlop16-

Mahalo for your review of your stay here with us at the Grand Hyatt Kauai Resort & Spa.

We're so glad to hear that you and your Ohana (family) had a great visit with us. We're grateful for all the kind words you shared about our team members, the service you received and our grounds - we're happy that everyone enjoyed it.

The nearby hikes and trails are some of the best coastal treks on the island, and they do certainly allow for great viewings of the resident honus (Hawaiian Green Sea Turtle) and our seasonal Whale visitors.

We look forward to having you as our guest on your next trip to Kauai, and look forward to welcoming you back to the resort.

A hui hou & Mahalo,

Joshua Olayer - Social Ambassador
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Seattle, Washington
Level Contributor
87 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed February 20, 2012

The pools of course are gorgeous. Get your chair early though, people save their chairs and umbrellas (and then don't sit in them for most of the day...kind of annoying!)
The yoga classes are included in your daily $25 resort fee. The instructors are top notch; surprising for a difficult environment where the students are really different each class and with so many different levels of students.
Eat at Yum Cha...the real food bargain at the resort. Large portions; same prices as other Poipu restaurants. Food was good.
Instead of buying cereal and granola at Seaview (as I did the first day not knowing any better...buy it at Lamont's - 50 ft away)...you'll get twice the quantity for 1/3 of the price!

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Annabelle101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHKSocialAmbassador, Manager at Grand Hyatt Kauai Resort & Spa, responded to this review, February 23, 2012
Aloha West19222-

Mahalo for your review of your stay here with us at the Grand Hyatt Kauai Resort & Spa.

We're happy that you joined us on your recent trip to Kauai, and delighted to hear that you had a great stay. On behalf our our incredible Yoga instructors, we thank you for the kind words you shared about your experience with the courses. Paul and Maggie have a great talent for tailoring each class to the various levels and individuals within the class, and we're happy that you enjoyed the experience and got to share the practice.

Thank you for sharing your overall experience with us. We look forward to having you join us again in the future.

A hui hou & Mahalo,

Joshua Olayer - Social Ambassador
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Boston, Massachusetts
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed February 20, 2012

There are a few hotels that just stand out among them all. This just happened to be one of them. We were in Kauai for 4 nights and absolutely loved the Grand Hyatt. The grounds were spectacular and the hotel sits up off the ocean floor in such a majestic way, it was amazing. The service was first class from check in to check out. When we go to Kauai again, we will look no further than this hotel.

  • Stayed January 2012, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank jim m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHKSocialAmbassador, Manager at Grand Hyatt Kauai Resort & Spa, responded to this review, February 21, 2012
Aloha python8140-

Mahalo for your review of your stay with us here at the Grand Hyatt Kauai Resort & Spa.

We're delighted to have had you join us on your recent trip to Kauai. Thank you for sharing such kind words about the service and property, and for taking the time to share you experience. We greatly appreciate your recommendation and will look forward to having you join us once more here on the Sunny South Shore of Kauai.

A hui hou & Mahalo,

Joshua Olayer - Social Ambassador
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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 19, 2012

Absolutely first rate hotel. Everything was perfect. I'll be back but I hope to stay for a little less $.

  • Stayed February 2012
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Reelimages
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHKSocialAmbassador, Manager at Grand Hyatt Kauai Resort & Spa, responded to this review, February 21, 2012
Aloha Reelimages-

Mahalo for your review of your stay here with us at the Grand Hyatt Kauai Resort & Spa

We're delighted to have had you stay with us, and happy to hear that you had a great time. We'll look forward to the next opportunity we have to welcome you back (we do offer great deals, so be on the look out).

A hui hou & Mahalo,

Joshua Olayer - Social Ambassador
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Hyatt Kauai Resort & Spa

Property: Grand Hyatt Kauai Resort & Spa
Address: 1571 Poipu Rd, Poipu, Kauai, HI 96756-9402
Phone Number:
Location: United States > Hawaii > Kauai > Poipu > Koloa
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Poipu
#1 Business Hotel in Poipu
#2 Green Hotel in Poipu
#2 Romantic Hotel in Poipu
#2 Luxury Hotel in Poipu
#2 Top resorts Hotel in Poipu
#2 On the Beach Hotel in Poipu
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Grand Hyatt Kauai Resort & Spa 4.5*
Number of rooms: 602
Official Description (provided by the hotel):
Find the true essence of paradise at Grand Hyatt Kaua’i Resort & Spa. Set on the soothing white sands in Poipu, on Kauai’s sunny south shore, this luxury resort unfolds on over 50 acres of lush gardens. The resort’s classic Hawaiian architecture with open courtyards and lush gardens welcomes the tropical breeze. Freshly renovated rooms blend clean simple lines with Hawaiian design elements to create a private retreat. A water wonderland awaits with a quiet adult area, lava-rock river pool, waterslide, and saltwater lagoon. Play championship golf at Poipu Bay Resort. Sample delicious island flavors at one of six restaurants. And for a spa experience like no other, visit Anara Spa where open-air treatments use island-fresh botanicals to refresh and renew. ... more   less 
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Also Known As:
Grand Hyatt Kauai Hotel Poipu
Hyatt Poipu
Poipu Hyatt
Grand Hyatt Poipu
Grand Hyatt Kauai Resort & Spa Poipu

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