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Marriott's Waiohai Beach Club
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    Reviews (1,104)
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    All reviewshonu barisland viewparking lotfull kitchenunderground parkingmarriott ownersrelaxation poolmarriott timesharetime shareko olinawater aerobicsstayed at the marriottkids activitiesgreat beachpools and hot tubssmall marketliving room
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    985 - 990 of 1,104 reviews
    Reviewed May 28, 2007

    It was my son's first BIG trip though at 2 years old, he has taken many domestic trips (in the United States). Originally, we wanted to stay at Lihue Marriott, but we wanted a spacious digs for our trip. Waiohai had 2-bedroom villas complete with kitchen and in-room laundry units. At first, I was a bit disappointed because I really wanted to stay at Lihue Marriott (their pool is huge) but the practical side of me agreed with my husband. When we got there, I was very satisfied with only twocomplaints. Let's start with the complaint since there are only two:

    1. The day before, we had called in to request for an early check-in. We were flying from California with a child in tow, so we needed to make sure a room was readily available. Our 2.5 year old son was at that time already a seasoned traveler, but he's still a child and could easily get tired from trips. It was half-past the hour of the designated check-in time and still no room available. Even without our request for an early check-in, it was unacceptable that we couldn't check-in when it was already "time" to do so. That part was stil acceptable, the part that was aggravating was the lady at the reservations desk was extremely arrogant. We spoke to her nicely albeit being unhappy with the situation, but she was extremely rude. Her choice of words led us to get upset. If she's in the business of providing customer service, she needs better interpersonal skills than what we have seen. My usually "more patient" husband eventually
    got upset with her because she was extremely rude. What a great way to start a vacation, huh? From what I have heard from her fellow employees, that lady was quite notorious for being rude. I have no clue as to why they still have her at the front dealing with tired and anxious people.

    2. The beach area was reasonably bigger, considering it was adjacent to a public beach area. It was rocky and the current, at that time, was pretty strong even for an average adult. We had a child with us so our son did not enjoy the beach area as much. We didn't even try since we were scared that something might happen to him due to the strong current. But that's not really the hotel's fault....

    Now, for the good parts:

    People were extremely nice, except for that one lady I mentioned earlier. We were lucky to snag an oceanview room, only steps away from the pool and beach. Although we were so close to the prime spots of the resort, we found it was quite peaceful. As a family, we spent quality time at the pool during the day and by the beach to watch the sunset (absolutely gorgeous). We have found the resort to cater more to more mature adults and those with little children. If you are looking to hook up with anyone, this is not the place! Thankfully, this is a place where people can sit by the beach or pool reading a book in peace, interacting with others, and just having good clean fun. Very family-oriented.

    Our room was always clean with fresh sets of towels. There is a washing machine and dryer combo, so it was great...no need to bring home tons of dirty laundry (wouldn't want to end my vacation that way). Our kitchen was always clean too and dishwasher run and plates put away.

    One thing that discouraged us prior to coming was that it is a timeshare facility. We were worried that people would hound us during our vacation, but in actuality, no one bugged us at all. Towards the end, we were the ones looking for a timeshare representative. Months after we left Waiohai, we considered purchasing a timeshare there...we still are. We are just basically weighing all our options....we need to make sure that it is a good investment. We might...

    We love Kauai and definitely, we'll be back...

    • Stayed: September 2006, traveled with family
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    9  Thank marycheryl
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Reviewed April 9, 2007

    We stayed in one of the few hotel rooms (most are 2-3 bedroom condos) at Marriott's Waiohai Beach Club. Our room overlooked the pools and courtyard, and was very nicely appointed. The property is really gorgeous, although the beach area is kind of small. We got a good deal through the Marriott website and were really happy with our choice. The only downside to this resort is the relative lack of dining facilities (there's only a pool bar during the daytime and a restaurant from Thursday to Saturday for dinner). There is also a Starbucks on the property. However, there are several nice restaurants (Roy's, Keoki's) within a five minute drive, so that worked pretty well for us. I would stay at Waiohai again. I know others have said they would rather stay at the Hyatt, but it was easily another $200/night, which to us is real money!

    • Stayed: February 2007, traveled as a couple
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    4  Thank CastleRockCO
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Reviewed March 20, 2007

    First of all, a caveat - we were here Christmas week, so that might account for some of the crowds. There were people everywhere - we were unable to swim in the pools or the beach in front of the hotel due to the number of loud and rowdy visitors. Our friends next door at the Kiahuna Plantation faired somewhat better, as they are further from the Poipu Beach Park. Staff were courteous and helpful, but only available at the front desk. We had just come from the Marriott KoOlina where the staff were everywhere, with towels, friendly smiles, cold water. At Waiohai you're given a towel at check in and told to wash and dry it yourself.

    The condos are the usual good size and fairly well equipped. They are motel style, though, with exterior tiled hallways which seem to encourage noisy running children and bags of trash. There is ample parking beneath the condos, which keeps the car cool and close. There are three pools - the main one has several shallow areas and waterfalls, then the oceanfront one which is usually quieter, and a rock-lined one towards the middle of the complex. The kids enjoyed several of the kids club activities, such as flower making, etc. We did use the market in the hotel though it was pricey.

    The beaches to the north and south were beautiful and uncrowded; we went boogie boarding almost every day. Weather was perfect.

    Food - for Christmas we ate at the Beach House which was pretty good - saw the green flash between entree and dessert! Ate at Hamura Saimen, barbequed a lot (yay there's a Costco now!) went to Brenneke's a few times for their salad bar.

    All in all, we love Kauai, and decent beach accomodations for a family of 5 are hard to find, so we did appreciate the Waiohai for being a good resting point after a day of play. Will probably avoid Christmas/holidays in the future.

    • Stayed: December 2006, traveled with family
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    6  Thank washington_wahine
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Reviewed March 18, 2007

    Stayed at the Waiohai in early March with some friends. We were in the 2 bedroom with kitchen. The space was more than enough for 4 adults. We were close to the parking and the beach. The resort grounds are impressively maintained. The beach was great. It's a public beach so you are close enough to the playground if you have children. The Waiohai is conveniently located and would strongly recommend.

    • Stayed: March 2007, traveled with friends
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    4  Thank JRsNeighbor
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Reviewed March 15, 2007

    My husband and I stayed here in July '06 with my sister & boyfriend and had an incredible time! We got a deal through their time share offering. They gave us something like $125 in vouchers for signing up for the time share meeting which we scheduled for our last day (which i'm sure if we hadn't showed up it wouldn't have been a problem) and we went through the schpeel and actually considered buying one! Unfortunatley it wasn't in our financial plan, but if you have the money I think it's worth looking in to.

    The unit we had was a ground floor unit and backed to a lush beautiful garden area with a private lanai from which we fed little chickens and ate our breakfast - so relaxing!

    The units are more like apartments with 2 separate bedrooms and bathrooms with sound proof doors for privacy or for sleeping children. Each bedroom has it's own tv as does the living room - one of the bedrooms had a laundry closet with washer/dryer. The kitchen had granite counters and was fully stocked with pots, pans, plates, blender, etc... it was very handy to be able to go the market and make dinners in a few nights. We took advantage of the BBQ areas located throughout the grounds. The grounds are breahtaking - there are ponds and foliage everywhere, several pools and spas and a bar in the pool area near the beach which served delicious lunch type fare and great drinks! And the beach! It was gorgeous and even though we were there during peak season there was never a shortage of hotel chairs for laying out either by the pool or overlooking the beach. The main restaurant was a little pricey but we sort of expected that. Try Brennicks on the beach just a few blocks down from the hotel - great little place overlooking the beach and great food!

    My husband and I love Hawaii and fell in love with Kauai in particular - rent a car and get out around the island - but if you chose to you could never leave the hotel and have a fabulous time - wish we could have stayed a month!

    • Stayed: July 2006, traveled with family
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    10  Thank sammygirl29
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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