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“Not worth the money!”

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Poipu Shores Resort
Ranked #16 of 29 Specialty Lodging in Poipu
Certificate of Excellence
Reviewed February 28, 2014

My family stayed in unit 102A for 5 weeks. I have to say that although the views are great from the unit, that is about all that I can say that is positive. The unit is in major need of a cleaning and upgrade! The carpet is so dirty it is slimy, the bug screens in the kitchen are covered with dead bugs (probably from the sewage pump that is located right outside your kitchen…the kids had trouble sleeping as the pump runs all night). The kitchen is lacking any decent kitchen supplies. The vacuum is at least 20 years old I believe, and the mop was broken in half (hence no real cleaning could be done). The unit also lacks entertainment, as there is only one TV in the living area and nothing in either bedroom. The mastered was comfortable, although the mattress pad was one size too small and slipped off every night. There are no functional blinds in the back bedroom, so the outside hallway lights light up the room (bring your eye shields if you want to sleep). While we were there, the screen door in both the kitchen and the living area fell off. Thankfully the management company came and fixed it the next day (I guess that's another positive). As for the resort, the grounds are decent, but there is nothing "pretty"about them in terms of flowers or gardening (several dead plants in planters). The pool deck is very outdated and the pool pump was broken most of the time we were there, so the temperature was very cold. We also found a dead mouse floating in the pool one morning, which my husband had to scoop out. Yuck! This place is great if all you want is ocean views and crashing waves, but be VERY mindful of which unit you select.

Room Tip: The C building seems to be a better choice, as they are renovated and 2 floors.
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  • Stayed: December 2013, traveled with family
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2  Thank Nicola R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceanfrontcondos, General Manager at Poipu Shores Resort, responded to this reviewResponded April 18, 2014

Aloha and thank you taking the time to write a review. Unfortunately the unit you stayed in appears to be sub par. There are 38 units available for rent on the property and not all the units are manged by the same company and are up to the same standards. If you do decide to visit us again please shop around as many sites have photos and full disclosure so you don't have unpleasant surprises. Our apologies on behalf of the resort in general.

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69 - 75 of 191 reviews

Reviewed February 17, 2014

We stayed in condo 206A from Feb5-Feb 12,2014. I have only written one other review before because the service was so great I felt I had to share. Well, I feel the same this time. Myself, my husband, and our 2 kids, ages 8 and 12 loved everything about this condo. It was nice and clean, had boogie boards for the kids, beach towels, plus just little things like ziplock bags and olive oil so we didn't have to go out and buy our own( although we did repay the favour by buying some of the things that we used up). I'm a "typeA" personality and impressing me is usually not really easy to do. But just little details like the matching decor throughout the unit to the good quality sheets really did it for me. But, our FAVORITE thing about the unit was the view. Oh my gosh!!!! It is so hard to even want to leave the condo when you have that view. We saw so many whales, dolphins, and turtles every single day. It was fantastic!! We took a fishing trip one day and caught some tuna. We used the BBQ and sat on the balcony to eat...total heaven on earth! Wifi is included which is another nice touch. The pool is also wonderful...always clean. My kids spent much time there as well. We travelled the entire island over our week spent here, and my kids favorite beach was still Brennecke's Beach, which was only a five minute walk away. I honestly can't say enough wonderful about this place. If I had one suggestion, it would be nice to have more than one key. There were times when my husband would take one kid to the pool and I would be in the condo or the beach with the other. You kind of need two keys for this as you need a key to open the pool gate and you need a key to open the gate to go to and from the beach. That was minor, however, and we made it work. Thank you Patricia for a vacation we will never forget!

Stayed: February 2014, traveled with family
2  Thank Rhonda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceanfrontcondos, General Manager at Poipu Shores Resort, responded to this reviewResponded February 27, 2014

Aloha and mahalo for taking the time to write a review of our property. Were pleased you enjoyed your stay with us and hope you chose us for lyour next vacation to Kauai.

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Reviewed January 26, 2014

We really enjoyed our stay at Poipu Shores. It's location is walkable to several public beaches with life guards. On the southern shore of Kauai, it is in an area of condos and homes but also not a far drive from other hotels, restaurants, and golf. After a lot of research, we rented Room 103A, a first floor unit with a patio that led onto the lawn. It is a nice 2 bedroom, 2 bath with kitchen (furnished with what you need to make dinner - or heat up left overs for lunch), laundry and living room with wi-fi internet and had everything we needed. The ocean side bedroom is the master with ensuite bath and had air conditioning. The other bedroom had a bath adjacent and had a ceiling fan. During the day, we opened the doors, and used the a/c to keep the condo cool and it stayed comfortable at night. It was nice to walk straight out and look at the ocean every morning and have the patio with table, chairs and lounger to hang our stuff to dry - that and the view were the main reasons we chose that unit. The unit was also very close to the pool which also overlooked the ocean. Parking was in an upper parking lot and there was a walkway or elevator that could be used to get to the unit.

Poipu Shores is a very nice size - not too large or small. Our condo (103A) functioned well for two couples and would also do well for a family. Everything worked in the condo - a/c, microwave, etc. It had a washer/dryer and granite topped kitchen counters. and high speed internet (did I mention the internet twice??) which allowed pictures and Skype back to home. We called to see if we could check in earlier in the day and they accommodated us. The living room/dining room area is not large, but is functional, and like a lot of condos use a wall of mirrors - which reflects the ocean view. The conso isn't exceptionally large, but had a great ocean front view, was very functional, great location, and reasonably priced. It is true that you can see multiple turtles swimming and feeding below you and it's pool on the cliff less than 100 feet away from the unit also has an amazing view.

We found the unit listed on a website with great reviews and rented directly from the owner. Everything was seamless and we were able to get our keys from a lock box when we got there. The owners were very helpful answering questions we had before booking, and sending information. A $200 deposit was required when we booked with the balance due 60 days before arrival.

Room Tip: Get a bottom floor unit with walk out patio
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  • Stayed: August 2013, traveled with friends
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1  Thank cdaughe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceanfrontcondos, General Manager at Poipu Shores Resort, responded to this reviewResponded February 6, 2014

Mahalo for taking the time to write a review. Were gladlyou enjoyed your stay and hope you have the opportunity to return to our garden isle and Poipu Shores

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Reviewed January 10, 2014

We have been to Poipu many times, and you can not find a better location than Poipu Shores. Yes, the furnishings in our condo were not five stars, maybe three stars. The kitchen dishwasher conflicts with the stove, and you need to put down the door to the stove to be able to open the dishwasher wide enough to take dishes in and out. This issue might be fixed with a stove that had a latch rather than a big handle. However, the kitchen was otherwise well equipped. Our cook gave the barbecues five stars for being kept "immaculate" on a daily basis. On our second day of a ten day stay, New Year's Eve, our refrigerator quit with lots of food and beverages from Costco inside. Management responded within an hour and let us move our food to a fridge in a nearby empty unit, and then replaced the fridge with a used working one when we were at the beach. We found if you had a need and communicated it to housekeeping or management, they did their best to accommodate. For a small but welcomed update, we suggest that lamps associated with a switched outlet be added to the bedrooms, and the lamp in the living room be replaced. Also, batteries should be replaced in the smoke detectors.

What makes this condo so very special is its view and location, and we find it value for our dollar. We vacationed in early January, and we watched wonderful sunsets and Humpback whales spout, breach and flap their tails on a daily basis from our lanai. Green seat turtles can also be seen everyday from the lanai. A family can walk toddlers or stroll baby carriers to the nearby Poipu Beach, and you can walk to nearby restaurants. Management is friendly and accommodating, a must for a great vacation, which we had at Poipu Shores.

Room Tip: We were in unit 301 B, and if you don't have to have luxury and can put up with a few issues, th...
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  • Stayed: January 2014, traveled with family
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3  Thank Lonnie2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceanfrontcondos, General Manager at Poipu Shores Resort, responded to this reviewResponded February 6, 2014

Thank you for writing a review concerning your latest visit to Poipu Shores by Castle Resorts. It was unfortunate that your refrigerator broke but unexpected things like that happen even in paradise. I'm glad that didn't put a damper on your visit and we hope I hope we see you again in the near future. Mahalo from the entire staff.

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Reviewed December 16, 2013

I am easily giving the Poipu Shores five stars even though it is not a five star accommodation. But the location is ten star and the accommodations were very good! Our room overlooked the beautiful pool and the inlet where we watched Green Sea Turtles every day. We also saw Humpback Whales, Monk Seas and Spinner Dolphins from our deck. The rooms were adequate size, clean, comfortable but not fancy. The kitchen was very well equipped, housekeeping brought fresh towels and took out garbage twice during the week. Easy walking distance to a nice beach where we could snorkel and boogie board or just relax on the beach. There are couple of restaurant within walking distance or an easy drive to more. The front desk staff were very helpful, suggesting among other things, a near by farmer market where we bought lovely fruits and vegetables. Also included is free Wi Fi and free parking. A very nice place to stay. We are ready to go again next year.

  • Stayed: December 2013, traveled as a couple
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1  Thank Fred S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceanfrontcondos, General Manager at Poipu Shores Resort, responded to this reviewResponded February 27, 2014

Mahalo for choosing Poipu Shores thru Castle Resorts for your stay here in paradise. It sounds like you thoroughly enjoyed your stay on the island and at our resort. Kauai has a lot to offer and being right on the ocean adds to the excitement. We hope to see you again in the near future. .

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Reviewed December 15, 2013

Wife and I stayed the week of Thanksgiving 2013, Saturday before to Sunday after, and what a great place to stay. The view, the sound of the waves, the turtles below, we even saw a whale breech in the distance one morning, the pool, the grounds... all were just great. The furnishings, amenities and general ambiance were top notch. Patricia did one heck of a job accommodating us and I would highly recommend this condo for couples...

  • Stayed: November 2013, traveled as a couple
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Thank Ptrsns2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceanfrontcondos, General Manager at Poipu Shores Resort, responded to this reviewResponded February 6, 2014

Thank you for writing a review of your most recent stay and we sincerely hope you choose Poipu Shores for your next trip to the Garden Isle.

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Reviewed October 8, 2013

What can you say about Ocean-front accommodations in Poipu! Starting with a morning cup of Jo on the Lanai, sea turtles dancing in the surf below, waves of all personalities crashing the shore, ending with stunning sunsets peering through the coast lined Palm. I'd say $285 fit the bill. If that is your bucket list for a perfect vacation then Poipu Shores B 202 is your perfect destination! HOWEVER, we would have loved a functioning washer/dryer, functioning ice maker for our adult beverages, air conditioning, a functioning screen door and prior guests who checked out before 3:30 pm. A bit awkward meeting new people like that. I give the condo a 5/10. I give everything else a 10/10!!!! Won't be back but recommend this complex to most our Ohana.

  • Stayed: October 2013, traveled as a couple
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1  Thank Janet M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceanfrontcondos, General Manager at Poipu Shores Resort, responded to this reviewResponded October 22, 2013

Aloha and thank you for taking the time to write a review. You experienced a visit which is not a true representation of the property. Some units such as the one you rented are privately rented and have a different degree of maintenance than others on the property. Next time, feel free to go to poipushorescondominiums.com and trust you will have a better experience with Castle Resorts.

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Additional Information about Poipu Shores Resort

Address: 1775 Pee Rd, Poipu, Kauai, HI 96756-9718
Phone Number:
Location: United States > Hawaii > Kauai > Poipu
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #16 of 29 Specialty Lodging in Poipu
Price Range: $317 - $621 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Poipu Shores Resort 3*
Number of rooms: 23
Official Description (provided by the hotel):
Poipu Shores is an oceanfront condominium, nestled into Kauai's coastal cliffs near Spouting Horn. Experience spectacular views of powerful waves from each one-, two-, and three-bedroom suite at this hidden gem. An oceanfront pool is perched over the surf, overlooking a Hawaiian green sea turtle sanctuary. ... more   less 
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Also Known As:
Poipu Shores Hotel Poipu
Poipu Shores Resort Kauai

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