On my third visit to the Sheraton Kauai due to its location and amazing beach, I requested an upgrade from my ocean view room assigned ( which I later learned was across the street and not on the beach at all!). When I arrived, all ocean buildings were full due to an area convention, but the receptionist discovered that Elaine L, manager, had indeed upgraded my room earlier to 4th floor in the Ocean building #1. I had requested a top floor view where it was quieter. Thanks to Elaine, my first trip on my own, sort of a retreat, was paradise !! The view of the sunset was fantastic, and I could hear the waves pounding in day or night. It was always easy to get a beach chair and a drink right on the beach. The luau had the best cultural dancers ( as good as Smith's Luau!), much better than the Hyatt's luau, although the food wasn't quite as good. Service was great and I especially enjoyed the helpful valet parking guys! I keep going back to the Sheraton since it doesn't seem as crowded or commercial as the other areas resorts, yet it has unbeatable beauty and ambience! Thanks again, Elaine :)
Suggestions: 1) Have screens on the balcony sliding doors so they can be open at night without wondering if lizards or bugs will come in. 2) Have more variety on the continental breakfast as you used to have in the prior location. I loved having the breakfast included in the price, but it was hard to have poached or scrambled eggs, bacon, and potatoes every morning for the hot meal. The waffle iron was great, however!
- Official Description (provided by the hotel):
- The luxurious Sheraton Kauai Resort on Poipu Beach in Hawaii has the Hawaiian Rainforest Spa, water sports, two pools, a weekly Auli'i Luau, and 50,000 sq ft of indoor/outdoor meeting and event space ... more less
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- Also Known As:
- Sheraton Kauai Hotel Poipu
- Sheraton Poipu
- Poipu Sheraton
- Sheraton Kauai Resort Poipu