The good: Clean room, comfy beds, lots of pillows. Friendly desk and cleaning staff. Great location. Great price through Hotwire (we let them select the property, so we can't complain about a run of the house room). In fact although we ended up in the buildings across the street, they put us on their "preferred" fourth (top) floor. Had refrigerator and coffee maker. Gave us a free bottle of champagne and two free Mai-Tais. Cost us about $200 per night, prepaid. We self-parked, so there was no parking fee.
The bad: No help with bags to our room if we didn't accept the "first night free" valet service. This really stunned me. I have never been to a property with these amenities where no one offered to assist without something attached. (When I heard first night free valet with $10 per day charge beyond the first night, I thought; "hmmm. So, I ask for the car in the morning because it's the next day, do I incur a charge? And even though the property charges $10 per day, I'll bet the valet's have their hands out every time they deliver the car.")
The $31.00 per day resort fee was a little steep, particularly when you have to sign into wi-fi every day to authenticate your use. Oh, did I mention one of the perks for the resort fee was "one day free valet service?" Bar and restaurant are pricey by our standards, but then so is most of Hawaii. The main restaurant was closed for part of our stay due to an insurance company's conference.
- Official Description (provided by the hotel):
- The luxurious Sheraton Kauai Resort on Poipu Beach in Hawaii has the Hawaiian Rainforest Spa, water sports, two pools, a weekly Auli'i Luau, and 50,000 sq ft of indoor/outdoor meeting and event space ... more less
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- Also Known As:
- Sheraton Kauai Hotel Poipu
- Sheraton Poipu
- Poipu Sheraton
- Sheraton Kauai Resort Poipu