We stayed at the property for five nights with our starwood points, we were upgraded to the garden suite and that was ok. The walk to to beach/pool area was no big deal at all and the view of the pool/gardens was beautiful. If you can use points or stay here for a reasonable price it is worth it, otherwise, I would look elsewhere. The rooms are 30 years old, showing wear/tear and you can hear Everything going on in the room next to you, might help if they would pull the beds away from the wall a little bit. Our neighbors were active and showering late at night and it was quite loud.
The staff was hot and cold. Roger at Rum Fire, where we had breakfast each morning, was an amazing waiter - service, friendliness and knowledge of the island, etc.. If you eat there, I would request his station. The boys at the towel/rental shack were really wonderful too.
Big exception was the valet parking - handed them our ticket to retrieve our car and felt like they were having an argument about who had to go get our car, never experienced that before.
It was not really warm on the island while we were there so we turned off the air conditioner, we would leave the room at 10am and maid service cleaned the room before noon and would turn the air conditioner back on and we would be out of our room until early evening coming back to a very chilly room. Seems like a big waste of electricity with the rooms being on the small side it does not take long for them to cool down.
The locations is awesome, you can walk to Poipu shopping center and the beach is perfect, we rented cabanas for $50/day two of our days and that was wonderful, the waitress for the cabana/pool area was very good.
Hope this helps.
- Official Description (provided by the hotel):
- The luxurious Sheraton Kauai Resort on Poipu Beach in Hawaii has the Hawaiian Rainforest Spa, water sports, two pools, a weekly Auli'i Luau, and 50,000 sq ft of indoor/outdoor meeting and event space ... more less
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- Also Known As:
- Sheraton Kauai Hotel Poipu
- Sheraton Poipu
- Poipu Sheraton
- Sheraton Kauai Resort Poipu