I tried really hard to like the KBV, but in the end there is very little I can say positive about this RCI timeshare. I've stayed in Gold Crown resorts before and there is no way I would rate this as Gold Crown.
Upon checking in at the airport, we were told that our room was upstairs, overlooking the lagoon. Imagine our surprise when we got there to find out we had a ground floor room overlooking the parking lot. The staff at KBV had a very, "too bad, so sad for you" attitude, telling me that I had to call RCI to fix our room. When my husband went back to the office, he was somehow able to get us moved off the ground floor but still overlooking the parking lot. Be warned, there is a motorcycle racetrack next door that operates from sun up to sun down on the weekends. Be prepared for a lot of noise (we couldn't relax in the room it was so bad).
The room itself was okay, if a bit outdated. The furniture wasn't very comfortable and looked like something out of Miami Vice, circa 1986. The rooms all had fake plants that had a ton of dust on them, as did the blades on the ceiling fan. If you have allergies and problems with dust - stay away. Our bathroom wasn't very clean and always smelled a bit like urine. I'm convinced the toilets were simply wiped down and not cleaned with disinfectant. The showers also had mold spots in the grout.
The grounds looked like any condo development you'd find in the US, meaning that it wasn't particularly tropical in design and didn't have a lot of amenities for vacationers. It had one pool that was not headed and was nearly too cold to swim in. I will say that the jacuzzi was nice and the grills were a nice amenity.
In regards to the property being adjacent to the Radisson, this is true. However, I don't know that it reason enough to make your stay at KBV worth it. The pools there are cold and not heated. the jacuzzi was overun with kids every time we tried to use it, and the breakfast buffet is overpriced and not all that great.
As for the staff, they left much to be desired. When asking the front desk how to get to a restaurant in Kapaa, we were told they didn't know and we'd have to ask someone else. When calling for a phone number, we were told to use the phone book. Not the kind of service I'd expect from a gold crown property.
Overall, I would never recommend the KBV to anyone. If you're booking through an RCI exchange, I would recommend instead that you head to the Kauai Coast Resort at the Beachboy in Kapaa. The grounds there are tropical and inviting, with hammocks overlooking the ocean, the pool is warm and more than just a round cement hole in the ground, and the staff is kind and helpful. Definitely an improvement over the KBV.
- Official Description (provided by the hotel):
- Kauai Beach Villas is set in Hanamaulu, 43 km away from Princeville. The accommodation is fitted with a cable TV. Some units have a balcony and/or patio. All units feature a kitchen fitted with a dishwasher and microwave. A refrigerator and kettle are also offered. Each unit is equipped with a private bathroom with a bath or shower and a hair dryer. Bed linen is provided. Kauai Beach Villas also includes an outdoor pool and a hot tub. No elevators. Dear Guests, Resurfacing of our stairwells leading to our guest units is currently taking place through June 2018. Passage through these work areas may be required to access guest units. Additionally, you may notice construction related noise and dust between 8:00 a.m. and 5:00 p.m. Monday – Friday. Every effort will be taken to reduce the sound as much as possible and respond to any concern. Once again, mahalo for your understanding and cooperation during this emergency repair work. Warmest regards, Resort Management ... more less
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- Also Known As:
- Kauai Beach Villas Hotel Lihue
- Kauai Beach Hotel
- Kauai Beach Resort
- Pahio Kauai Beach Villas
- Kauai Beach Villas HI