We have eaten at Portofino several times over the last three years. Each time it seems the restaurant has gone down hill. The earlier times we had stayed at the Marriott so it was easy to get to the Portofino. This time we stayed elsewhere but wanted to have dinner at the Portofino. We had to use the main hotel valet parking and walk all the way across the property to the restaurant. Although the parking was free, I do not understand why Duke's next door to the Portofino and also part of the Marriott can offer valet parking from Rice Street but the Portofino cannot do the same. For the food, it is expensive for what you get. The portions are on the smaller side. If you order a pasta dish, a salad or soup does not come with it. The menu states that if you want more than two servings of bread it will cost extra. The service is average. The waitress offered to refill our soft drinks but failed to mention that we were charged for a new glass of soda for each refill. The glasses are small and mostly ice so a refill is a foregone conclusion. The view from the restaurant is gorgeous and the harp music is fantastic. Too bad the food did not measure up to the ambiance. Overall, if you want good Italian food at a good price, eat at Pomodoro's in Kaleheo.