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“Great View, Average Food”
3 of 5 bubbles Review of Cafe Portofino

Cafe Portofino
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Ranked #16 of 119 Restaurants in Lihue
Price range: $12 - $100
Cuisines: Italian
More restaurant details
Restaurant details
Good for: Special occasions, Large groups, Romantic, Scenic view, Families with children
Dining options: Dinner, Late Night, Full Bar, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Dining style: Casual Elegant
Cross street: Marriott Way
Description: True Italian fare, but also specializing in Seafood and Steaks! Cafe Portofino overlooking the Pacific Ocean near the Marriott hotel has been called "A honeymoon destination' by Martha Stewart, and 'one of the top 10!' by Gourmet Magazine. Please come and enjoy the gentle tradewinds and enjoy a classic dining experience.
Orem, UTah
Level Contributor
25 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Great View, Average Food”
3 of 5 bubbles Reviewed June 11, 2013

We have eaten at Portofino several times over the last three years. Each time it seems the restaurant has gone down hill. The earlier times we had stayed at the Marriott so it was easy to get to the Portofino. This time we stayed elsewhere but wanted to have dinner at the Portofino. We had to use the main hotel valet parking and walk all the way across the property to the restaurant. Although the parking was free, I do not understand why Duke's next door to the Portofino and also part of the Marriott can offer valet parking from Rice Street but the Portofino cannot do the same. For the food, it is expensive for what you get. The portions are on the smaller side. If you order a pasta dish, a salad or soup does not come with it. The menu states that if you want more than two servings of bread it will cost extra. The service is average. The waitress offered to refill our soft drinks but failed to mention that we were charged for a new glass of soda for each refill. The glasses are small and mostly ice so a refill is a foregone conclusion. The view from the restaurant is gorgeous and the harp music is fantastic. Too bad the food did not measure up to the ambiance. Overall, if you want good Italian food at a good price, eat at Pomodoro's in Kaleheo.

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank musicman77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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771 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Lone Tree, Colorado
Level Contributor
38 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 101 helpful votes
“Not very good”
1 of 5 bubbles Reviewed June 7, 2013 via mobile

Like other reviewers have said, the location is great. Other than that, there are few redeeming qualities. The good- view, harp music, chocolate mousse (spelled 'mouse' on the menu). The bad- the lasagna was so hot it had to have been microwaved. It was also so soggy that it must have been a frozen, store bought brand. The bread also tasted like it had been frozen and thawed out for service. The restaurant is so slow, literally 3/4 or more of the tables were open and Duke's next door was standing room only. The Portofino ambiance is of the likes of a retirement home. The white table cloths do little to spruce up the slow, boring vibe of this place. Portofino just seems out of line with all that you see and do on the island. Don't waste your time at this one.

Visited June 2013
Helpful?
4 Thank Fredeez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chandler, Arizona
Level Contributor
8 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Best Italian Restaurant on Kauai”
5 of 5 bubbles Reviewed June 3, 2013

We have never had a bad meal here in 20 years. We like the outdoor seating, the harpist and the food.

Visited October 2012
Helpful?
Thank palmbreezemb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaneohe, Hawaii
1 review
common_n_restaurant_reviews_1bd8 3 helpful votes
“Restaurant Impossible”
2 of 5 bubbles Reviewed May 27, 2013

For the price of the food, this place is definitely not worth it. The service and view was great, but the food was sub par. When we received our meal within 5 minutes, we were instantly skeptical. The lasagna looked like slop and tasted like freezer brand Stoffers. For $20 I could have bought two whole pans of this. The penne sausage was about as good as i could of made it. When I go out to eat at a "fine dining" restaurant, I expect to eat food better than what I could make at home. There are not very many italian restaurants on Kauai, but avoid this one.

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank pquinlan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Illinois, United States
Level Contributor
11 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“Not worth it”
1 of 5 bubbles Reviewed May 26, 2013

My husband got the fetteccine alfredo and it was undercooked so he sent it back and got a not so great salad. I got fish that I enjoyed but for $35 it was a waist because the meal really isn't filling for that much. servers were nice but this is by far not a romantic restaurant. The only plus was the okay ocean view we got since we were one of the first few to get there and got seats in front of the ocean.

Visited May 2013
Helpful?
3 Thank Christine K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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