We experienced the real spirit of Aloha at Gaylords at Kilohana thanks especially to the young man selling Kendamas he had hand painted with original designs. His smile was infectious as well as his conversation enjoyable and we were happy to support him in his sports endeavors by purchasing from him an item we know our son will enjoy. This young Hawaiian man is an asset to the property and imparts the real Hawaiian spirit of Aloha which is missing from so many. He was in no way "pushy" or attempting to make us feel sorry for him. I was saddened to see a review on Trip Advisor that talked badly about him and his endeavors. To give a bad review of the Luau at Kilohana or the restaurant because of an industrious boy when he had nothing to do with the food served or the service at the property and calling him a "con" in our opinion is mean spirited and wrong. Shame on them! Hope we see this young man again on our next trip to Kauai.