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“Staff is great - price is right - hotel is dated and in the wrong location on the island ”
Review of Kauai Beach Resort

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Kauai Beach Resort
Ranked #4 of 11 Hotels in Lihue
Certificate of Excellence
Reviewed April 10, 2014 via mobile

The hotel is really a 2.75 Star. Staff is excellent but ... Liue is not the best location for good weather. The south at Poipu or north to Princeville has more sun and warmer temps. The hotel - Kauai Beach Resort - is dated,even though the reviews say it was remodeled in 2007 - that was 8 years ago. (Most hotels are remodeled every 7 years.)
The cost is less here and the bar food is good. Rent a car at the airport and see the island, visit other beaches during the day and enjoy the fact you are saving a little while enjoying Kauai.

Stayed: April 2014
3  Thank Bill D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager808, Manager at Kauai Beach Resort, responded to this reviewResponded April 11, 2014

Aloha and thank you for your review of the Kauai Beach Resort. We are pleased that you found the resort to be of good value and that our staff provided you with excellent service. With respect to your feedback on our accommodations, we are currently in the early stages of guestroom renovations and hope to have these improvements completed in the very near future. Again, we appreciate your comments and we hope to have the pleasure of your return visit. Mahalo.

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1,063 - 1,069 of 2,395 reviews

Reviewed April 10, 2014

Stayed there for four nights. It's centrally located between north and south coasts, and is close to the airport. Staff were very friendly, rooms were great, pool areas were nice & relaxing, breakfast was yummy.
One night there were blackouts, but the staff were super helpful & nice. They upgraded our room and allowed us a very late checkout on our last night so we could relax before our red eye flight.
The prices are very reasonable, especially on Priceline. It's not the fanciest place in the world, but it's everything we needed and more.

  • Stayed: April 2014, traveled as a couple
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2  Thank Ted L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager808, Manager at Kauai Beach Resort, responded to this reviewResponded April 11, 2014

Aloha and thank you for your review of the Kauai Beach Resort. We are very pleased that you enjoyed your visit with us and that our facilities and accommodations exceeded your expectations. We also appreciate your kind comments on our staff and the helpful service they provided. We hope to have the pleasure of your return visit in the not too distant future. Mahalo!

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Reviewed April 10, 2014

Totally impressed by this facility and the people who work here. Great food, facility and housekeeping along with the support staff in all departments of this place. I would highly recommend and go back to this establishment in a flash!

Room Tip: You definitely want an ocean view room!
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  • Stayed: April 2014, traveled with family
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1  Thank mickeym4560
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager808, Manager at Kauai Beach Resort, responded to this reviewResponded April 11, 2014

Aloha and thank you for your review of the Kauai Beach Resort. We are very pleased that you enjoyed your visit with us and that you found our facilities and accommodations to be outstanding. We also appreciate you recognizing our staff and the excellent service the provided. We look forward to welcoming you back before too long. Mahalo!

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Reviewed April 9, 2014

The Kauai Beach Resort, is better than first impression. They make a mistake irritating people with paying for parking and then having to park in Dirt,, and this is a first impression when you park your rental car to check in and get charged to park.

It also makes a mistake in charging a lot to use the computer. Beyond that, nice pools, on a beach that is not swimmable but nice enough, nice grounds, reasonable position in the Island to go North or South but not too in Lihue.. a fine place to stay.

  • Stayed: March 2014, traveled as a couple
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1  Thank Gene G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager808, Manager at Kauai Beach Resort, responded to this reviewResponded April 11, 2014

Aloha and thank you for your review of the Kauai Beach Resort. We are pleased that you found our resort to be in a good location on island and that our facilities and accommodations met your expectations. We sincerely appreciate your feedback and look forward to welcoming you back to the beautiful Garden Isle. Mahalo!

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Reviewed April 6, 2014

This is the first hotel that we have booked and were misled by the TripAdvisor reviews. The decor was old and shabby rather than elegant. Our room had old peeling wall paper and a musty carpet smell pervaded the room even with the sliding doors open. There was also very poor lighting in the room, and to make matters worse one of the bedside lights did not work. It was impossible to read as we only had one working bedside lamp and a small table lamp. The pillows were doughy and lumpy and the mattress gave uneven support.

We stayed in building 1, the lobby design to the elevators were extremely poor as you had to go up and down two half flights of stairs to get to the elevators.

The internet was complimentary in lobby, connections in the rooms was an extra $12.95 per day. Covered parking is available and valet parking is the same rate as self parking at $ 16.95 per day.

We had terrible and inattentive service at pool bar, cold food, overcharge on bill. After our poolside experience we decided not to chance dinner on site and went to excellent Italian local restaurant , Kauai Pasta Kapaa, 4 miles north in Waipouli.

The hotel grounds had mediocre landscaping with two small pools, one of which being dedicated to children and featured a sandy area. The beach at the hotel is narrow, rough and rocky.

Buffet Breakfast was average resort fare but quite expensive at $20 per person, the resort does give two $5 vouchers so the buffet works to same price as most al la carte items with coffee.

Only positive was the friendly front desk staff and our server at Breakfast, Anna. The hotel is only 5 minutes away from the Airport at Lihue.

The Kauai Beach resort is a basic hotel suitable for an overnight stay close to the airport if you are willing to tolerate mediocre quality.

  • Stayed: April 2014, traveled as a couple
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9  Thank FunOnly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager808, Manager at Kauai Beach Resort, responded to this reviewResponded April 9, 2014

Aloha and thank you for your review of the Kauai Beach Resort. Needless to say, we are disappointed to learn that you were not completely satisfied with your visit. Your feedback is very important to us and we sincerely apologize for any inconvenience you experienced We will address the areas of your concern and we hope that we may have the opportunity to redeem ourselves with your return visit so that you may enjoy the outstanding facility that we are. Mahalo.

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Reviewed April 6, 2014

I was at the Kauai Beach Resort over Christmas 2013. The hotel had a shuttle that picked us up at the airport, which was only minutes away from the hotel. I loved your shuttle service. We flew in late, and it was no problem for the driver to pick us up. They had the best breakfeast buffet on the island. They help me schedule reservations for a cruise. There rooms were spacoious and clean. The people were great and the beds were a pleasure to sleep on. The pools, of which there were three with a hot tub, were wonderful. I even liked to walk on the beach, although I do not recommend swimming at the hotel beach. It is mostly coral. And, there are several other beaches close by. This was an excellant place to stay, and I enjoyed my time in Kauai. I would go back in a second!

Room Tip: Rooms higher up and on the ocean side have a better view. The hotel is not smoker friendly. There...
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  • Stayed: December 2013, traveled as a couple
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1  Thank Maggie283
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager808, Manager at Kauai Beach Resort, responded to this reviewResponded April 9, 2014

Aloha and thank you for your review of the Kauai Beach Resort. We are delighted that you enjoyed the Christmas holiday with us and that you found the resort to be in an excellent location. We sincerely appreciate your feedback and we will share your review with our entire staff. We look forward to your return visit in the not too distant future. Mahalo!

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Reviewed April 4, 2014

Exceptional hotel --- very clean and spacious rooms! We really enjoyed our stay there. The buffet breakfast was very nice --- lots of varieties to choose from! Superb staff and very polite. If we visit Kauai again, we would definitely stay there!

  • Stayed: March 2014, traveled with family
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2  Thank Rajesh G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager808, Manager at Kauai Beach Resort, responded to this reviewResponded April 9, 2014

Aloha and thank you for your review of the Kauai Beach Resort. We are delighted that you thoroughly enjoyed your visit with us and found the accommodations to be clean and spacious. We also appreciate your kind comments on our staff and the excellent service they provided you. We hope to have the pleasure of your return visit in the not too distant future. Mahalo!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kauai Beach Resort

Address: 4331 Kauai Beach Drive, Lihue, Kauai, HI 96766-8109 (Formerly Kauai Beach Resort - an Aqua Boutique)
Phone Number:
Location: United States > Hawaii > Kauai > Lihue
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Lihue
#2 Spa Hotel in Lihue
#3 Family Hotel in Lihue
#3 On the Beach Hotel in Lihue
#3 Business Hotel in Lihue
#4 Romantic Hotel in Lihue
Price Range: $182 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kauai Beach Resort 4*
Number of rooms: 350
Official Description (provided by the hotel):
Kauai Beach Resort is a beautiful Hawaiian plantation-style resort situated oceanfront on 25 lush acres of Kauai's longest exploring and strolling beach. Guests enjoy stylish accommodations with modern day amenities and Hawaiian ambiance. In a convenient location close to the airport, shopping, and championship golf, the hotel also offers FREE airport shuttle service, 2 restaurants, a lounge, entertainment, 4 pool areas, a 75-foot lava tube water slide, a 24/7 fitness center, spa, business center, meeting rooms, a ballroom, and parking is a $25/daily fee. A daily resort fee includes WiFi internet access, and more. Experience the best in island hospitality and charm of Hawaii when staying at the Kauai Beach Resort. ... more   less 
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Also Known As:
Kauai Beach Resort - An Aqua Boutique Hotel Lihue
Hilton Kauai Beach Hotel
Hilton Lihue
Hilton Kauai Beach Resort
Lihue Hilton
Kauai Beach Resort HI

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