I chose this hotel because of its location and price. Only 5 min and $10 by taxi. I arrived late night but the front desk person took care of me well. The hotel has Wi-Fi but I couldn't connect the first night and I had to wait umtil the next morning to figure it out. The next morning, I asked the front desk person (different from last night) if he could help me get connected. Unfortunately he wasn't the person who set up the system so I had to wait a few more hours. In the meantime, he offered to let me use his own laptop to check my email! I've never experienced such a service. When the person who set up the system arrived, she was so helpful. She not only rebooted the modem and router for me but let me in her office to check their system by myself. Later I found out that It was my laptop which was causing trouble and I was able to fix and connect. It worked fine since then.
Of course this is not a luxury resort hotel, no ocean view but helpful and friendly staff are more than the ocean view. You can find the beautiful beaches all over the island anyway. :-)
- Official Description (provided by the hotel):
- Nestled in Lihue, gateway of the Garden Island, the Kauai Palms Hotel offers affordability and stylish comfort. ... more less
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- Also Known As:
- Kauai Palms Motel
- Kauai Palms Hotel HI