Had the greatest customer service from this resort ever! They contacted me via email about 3 weeks prior to our stay (we stayed January 19-26, 2014) asking me what my preferences were regarding the location of our room. I told them I wanted a high floor with an ocean view...and that's exactly what I got! I was notified by email and by phone that they were doing construction in the tower that we were placed and asked if we were going to be ok with construction starting at 8am...I figured with the time difference from home that wasn't going to be a problem...and it wasn't. In fact, we never heard the construction; we did see workers going through the hallways but never actually heard them.
Our room was very clean and very nice; I'm sure we in one of the newly remodeled rooms. This resort used to be a hotel so the room configuration is a little different from your standard Marriott Resorts...but it didn't bother us at all. The most important parts to us: 1. the room was super clean and 2. the bed was amazingly comfortable.
The only thing we didn't care for was the food at the resort so we walked across the street and ate there when we were close to the resort.
- Official Description (provided by the hotel):
- Known for its warm island hospitality and idyllic location on the Garden Isle, the Kauai Marriott Resort on Kalapaki Beach underwent a $50 million upgrade, with major enhancements to all its guestrooms, suites, restaurants and pool deck. Unique among hotels in Kauai, our resort sits on Kalapaki Bay and offers a wide variety of recreational activities, a superior beach experience and 18 holes of Jack Nicklaus championship golf at the adjacent Kauai Lagoons Golf Club. Business travelers will enjoy our 5 Star Hotel's 20,230 sq ft of flexible meeting and event space in Kauai. Guests traveling for pleasure will enjoy one of the largest family-friendly pools in Hawaii and our spacious 5 star hotel rooms, most of which offer spectacular views and feature a balcony. Pamper yourself with a luxurious spa treatment at our hotel's on-site Alexander Spa and Salon. Discover a leader in style and service among Kauai hotels and resorts and enjoy breathtaking beachfront views at the Kauai Marriott Resort. ... more less
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- Also Known As:
- Marriott Kauai Hotel Lihue
- Marriott Kauai Hotel Beach
- Marriott Lihue
- Lihue Marriott
- Marriotts Kauai Beach Club
- Kaua'i Marriott Resort Kauai, HI