We stayed here for a week earlier this month with our three kids (ages 9, 9 and 7), and had a great time. We travel a ton and I'm fairly picky about where we stay. Let me address the negative comments I've read....
Airport/helicopter noise - I don't get it. I noticed a few helicopters, yes, but by no means constant and they were barely noticeable. Between the surf and the noise from the fountains in the pool, you could barely hear them. I don't remember even seeing an airplane. And boy, after the 12 hour flight with very tired children, it was fabulous to just buzz right over from the airport.
Pool area - lovely. Plenty of chairs, never had to fight for one. The "cabana" chairs you can reserve with an awning over them were small and yes, were worn. The typical/standard chairs were all in good condition. I don't get the recent comment re: litter. We didn't see any of that. It was clean and well kept. My only complaint is there are no umbrellas. Lots of palms so possible to find patches of shade. But not one umbrella. It was also hard to get a server to notice you (although service was fast once you flagged one down). I'd prefer this to them hounding you anyway.
Pool slide - for those of you with little ones, I know it was hard to tell from the website. It's a nice little 1-2 foot wading pool with one small, straight slide into it. My 9 year olds were bored with it. My 7 year old enjoyed going down it a few times, but mainly stayed in the main pool. More for the 5 and under crowd.
Beach area - lovely. A little shop on the end where you can rent boogie boards. Waves were just right for this for kids ages 9 and 7 - not too strong but big enough to get the feel for it. A little too choppy for beginning snorkelers, but they give you your gear in a bag and you can go elsewhere. No litter to speak of as one recent reviewer complained. It is public so you do have people other than resort guests, but it was never crowded or busy. And we had no problem dragging down the chairs - I think one reviewer said Marriott staff kept making them bring them back up, but we didn't experience that. You wear an armband every day and they can tell you are a guest.
Rooms - we had 2108 and 2109 in Ha'apu (sp?) tower (adjoining rooms). Faced the pool/ocean (pool view IS ocean view here as well, and most rooms have this view). They were well kept and everything, including carpet, seemed new. 2108 was standard 2 double beds and also a chaise lounge. Bathroom is roomy but toilet is not separate. 2109 had same bathroom, but a king bed and then a sofa and coffee table. There was nothing fancy about either, but they did seem slightly more spacious than some standard rooms I've stayed in. Neither were dark, dank, shabby or anything close to that, as one reviewer recently noticed.
Service/check in - we never had a wait to check in. Everyone went out of there way to be friendly and helpful. We asked for a microwave at check in. They guy they called was already bringing it up by the time we got off the elevator at our rooms. All staff we encountered were wonderful.
Odd entry - yes, it is a bit odd to enter and then find a down escalator to take before you get to the lobby. But it never once occurred to me to complain about it or to be bothered about it. It's just unique and not troublesome in any way. The walk isn't that long to the desk - it's just not immediate like some might be used to. Plus you go by a great pond with coy fish and birds that come right up to you. The kids loved it.
Service kudos - my son has a severe, life-threatening nut allergy. I called the hotel and asked them to make note of it on our reservation, not knowing if that would really help anything. But they spoke to the chef, and I later found out discussed it at staff meetings. We were greeted by name at Kukui's for breakfast that morning and they knew all about it, and went above and beyond for his safety (see my separate review of Kukui's if you deal with food allergies). This is unheard of most of the time.
Walking - it IS a large resort and there is a fair amount of walking (particularly to Duke's and Portofino, where you feel like you are leaving property and walking to the next one). We are in our 40's and average shape and had no problems with it at all. I just mention it for those of you who may have difficulty walking for one reason or another, and because I saw it mentioned in some reviews.
Roosters - although they are on the grounds where you drive in, I never once saw one on property once you got to the check in area. None on beach or by pool. And we never heard them crowing in the a.m. like I think one reviewer complained.
One disappointment was that it was frequently cloud and cool by late morning/early afternoon. It was start out sunny and beautiful, then consistently every day would get cloudy and cool. Maybe it was just a bad week...although when we went to Poipu, it was sunnier in the afternoon (maybe a fluke). We got the feeling that it is just sunnier in Poipu than in Lihue, but I really don't know that for sure.
My only true disappointment was the LACK OF AFTERNOON COFFEE!!!! What kind of resort doesn't have a coffee bar? They had one open in the mornings and you could get a latte, etc., but then they would close it right away, like around 10am. If you wanted afternoon coffee, about all you could get was a cup from the pool bar that I think might have come out of a press pot/thermos things. Would it really be that hard to keep the espresso bar open?! I have never stayed at a resort without one before. So, for those of you coffee lovers out there, know that you'll have to leave the property to get your Starbucks (unless you can be happy with the coffee pot in your room).
All in all, it was a great experience and I'd stay here again in a heartbeat!
- Official Description (provided by the hotel):
- Known for its warm island hospitality and idyllic location on the Garden Isle, the Kauai Marriott Resort on Kalapaki Beach underwent a $50 million upgrade, with major enhancements to all its guestrooms, suites, restaurants and pool deck. Unique among hotels in Kauai, our resort sits on Kalapaki Bay and offers a wide variety of recreational activities, a superior beach experience and 18 holes of Jack Nicklaus championship golf at the adjacent Kauai Lagoons Golf Club. Business travelers will enjoy our 5 Star Hotel's 20,230 sq ft of flexible meeting and event space in Kauai. Guests traveling for pleasure will enjoy one of the largest family-friendly pools in Hawaii and our spacious 5 star hotel rooms, most of which offer spectacular views and feature a balcony. Pamper yourself with a luxurious spa treatment at our hotel's on-site Alexander Spa and Salon. Discover a leader in style and service among Kauai hotels and resorts and enjoy breathtaking beachfront views at the Kauai Marriott Resort. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Marriott, Orbitz, Hotels.com, Booking.com, Hotwire, Travelocity, TripOnline SA, Cancelon, Cheap Tickets, Hotel.de, Priceline, Evoline ltd, getaroom.com and HotelQuickly so you can book your Kaua'i Marriott Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Marriott Kauai Hotel Lihue
- Marriott Kauai Hotel Beach
- Marriott Lihue
- Lihue Marriott
- Marriotts Kauai Beach Club
- Kaua'i Marriott Resort Kauai, HI