I like a massage but I am usually intimidated by a trip to a fancy spa. However, after a long flight a massage seemed in order. I easily got an appointment for a massage and facial the next day. I can't say enough good things about this spa. When I walked in I was immediately put at ease by a greeting from Gretchen. She walked me through everything and made me feel so comfortable. Then I met my therapist K'ipi. She is quite possibly the most gifted therapist on the planet. She had such a wonderful demeanor and technique. The massage ended and she went straight into the facial which just seemed like an extension of the massage. It was the most blissful experience I've ever had. I would come back to Kauai just to see these two lovely ladies again. If you've always wanted to try a spa but were reluctant, this is the place to go!