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“Terrible Service == Do not go!!”
1 of 5 bubbles Review of Poipu Tropical Burgers - CLOSED

Poipu Tropical Burgers
Price range: $10 - $15
Cuisines: American, Pizza
More restaurant details
Restaurant details
Good for: Families with children
Dining options: Breakfast, Dinner, Late Night, Lunch, Outdoor Seating, Parking Available, Reservations, Seating, Takeout, Waitstaff
hawaii
2 reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Terrible Service == Do not go!!”
1 of 5 bubbles Reviewed August 7, 2007

We requested a table and were told that it would be at least a 30 minute wait or more. We had our name added on the waiting list and came back half an hour later. The host was very disorganized and we waited again for another 20 minutes. After we were finally seated, our waiter came and took our orders consisting of 3 burgers and 1 fish entree with a salad. After waiting for 30 minutes without any food being served, we asked the wait help about our order. He said that the "chef was slow and he could not do anything about it." The salad managed to finally arrive after another 15 minutes later. Tired of waiting and not being served the rest of our food for an hour since we were seated, we again asked the wait help where our order was. He rudely commented that "we needed to learn how to wait" and made a racial comment. To further the unplesantness, there were 2 other tables who had arrived after us already served. This is by far the worst place I had experienced with any restaurant in my entire life. I will never ever recommend this place to anyone I know.

Helpful?
3 Thank myreview11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

616 reviews from our community

Visitor rating
    100
    182
    174
    77
    83
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Toronto
Level Contributor
24 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 74 helpful votes
“just average food”
3 of 5 bubbles Reviewed June 20, 2007

We ate here for dinner at the Kapaa location in Coconut Marketplace close to the Hilton we stayed at in Kauai. I ordered the Kalua burger and my husband ordered the Guacamole burger. The burgers were pretty good, the fries that came with the burger were not that great. Service was friendly and efficient and the prices for Hawaii were not that bad.

Helpful?
1 Thank Mrs_Squishy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
209 reviews
137 restaurant reviews
common_n_restaurant_reviews_1bd8 108 helpful votes
“Ick. Don't waste your time or money.”
1 of 5 bubbles Reviewed March 12, 2007

Burgers have no seasoning. Very plain. Fries are edible. Cheese fries are GROSS. It's cheese from a can and the color of the cheese had a grayish tint to it. Service is slow. Just don't waste the time or money on this place. Go to Big Save and eat a lunchable. It's much better.

Helpful?
1 Thank JRsNeighbor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, AB
Level Contributor
8 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Not Worth the Stop.....”
2 of 5 bubbles Reviewed January 2, 2007

I agree with the previous review, Poipu Tropical Burgers, over-priced and expensive for the quality. If the rent is so high that it affects the quality, then maybe they should re-think their location. The Puka Dog next door is much better and Bubba's Burger's in Kapaa and Hanelai are very good and tasty and the price is soooo reasonable.

Helpful?
2 Thank The Thompson's
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, British Columbia
Level Contributor
11 reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
“terrible food, terrible service”
1 of 5 bubbles Reviewed December 25, 2006

it is probably the worst restaurant we've been to. the decor looks inviting, but the food and service is terrible. we had no cutlery or napkins. we waited a long time for the food to come, and when it did, it was cold. the vegetarian sandwich came with raw veggies, a slice of processed cheese between 2 cold pieces of toast (plus a broken end of a toothpick embedded in the bread). we inquired where the avocado and the swiss cheese (listed on the menu) were, the waiter said the rent was too high for them to afford it! this terrible sandwich with a few stale fries cost 10.25!

Helpful?
5 Thank skymonkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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