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Tripadvisor
Koloa

“Excellent food and service!”

Ruth's Chris Steak House
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2
Thu, 2/20
8:00 PM
Ranked #25 of 57 Restaurants in Koloa
Certificate of Excellence
Price range: $8 - $70
Description: Ruth's Chris Steak House specializes in serving USDA Prime steaks, each seared to perfection, finished with butter and freshly chopped parsley, and served sizzling on a 500-degree plate. We invite you to join us in Koloa, Hawaii!
Restaurant details
Description: Ruth's Chris Steak House specializes in serving USDA Prime steaks, each seared to perfection, finished with butter and freshly chopped parsley, and served sizzling on a 500-degree plate. We invite you to join us in Koloa, Hawaii!
Reviewed 4 weeks ago via mobile

We’ve been dining here each year since they opened and this visit was the best!
The ribeye we shared was cooked as ordered and the salads and sides we also prepared and served “just right”. Our server was attentive but not to distraction and a table visit by the manager was appreciated. We will definitely return!

Date of visit: January 2020
Thank RobertT4046
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1 - 5 of 104 reviews

Reviewed December 31, 2019 via mobile

The food here is very good, but I’ve never experienced such poor service from people who seem to care less. We had a large group and were basically the only people in the bar. Half our orders were never placed, and those that were took forever. Having been to the island many times, I realize that things may be a little slower, but this was ridiculous. I never complain but felt like I should tell the manager. I did so and he said nothing....he hid behind the poor hostess who was very apologetic. The bar tender and manager gave us the impression that they would have preferred we never showed up. Spend your money elsewhere!

Date of visit: December 2019
2  Thank Andrew8848
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RuthsChrisSteakHouse, Owner at Ruth's Chris Steak House, responded to this reviewResponded January 1, 2020

Please rest assured that in this Ruth's Chris, as well as all others, our intention is to provide the highest and finest quality with regard to both food and service, not to mention hospitality - much like Ruth would have done herself. Please email us directly at comments@ruthschris.com with your contact information, including a phone number, so that we can further address your concerns. We hope you will give us another chance. Thank you!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 26, 2019 via mobile

Best service on the island! Typical Ruth’s Chris steaks don’t disappoint. Celebrated Christmas here. We were told the one thing that can vary by restaurant is the bread, which they get from Kaua’i Kookie...and it was amazing! Our food was all cooked to perfection. The bartender knows how to make a good Manhattan. Our waiter and the other service members were all awesome. One gentleman’s name started with C (can’t remember now), but we really enjoyed him and our drinks/bread basket were never empty.

Date of visit: December 2019
Thank Cougill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 10, 2019

The food was amazing, we all enjoyed everything we ordered. We did order wine and they seemed to be out of several options on the wine menu but the manager was helpful and provided other options for us. It was a memorable time.

Date of visit: December 2019
    • Value
    • Service
    • Food
Thank Kekaha8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 4, 2019 via mobile

Happy hour all night
Half prices on all horderves.
My bride had Surf and turf to live for
I have shrimp in butter and ahi.
A shout out to Shannon and Brandon.
Real pros.
All delicious and all beautifully plated.
It is a "Gotta Go" kinda place.
IHG,
Rube

Date of visit: December 2019
Thank TrippingAmerican
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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