Review of Poipu Makai #A2
Reviews from our community
3 reviews
This condo has so much potential, however it is in desperate need of a refresher. The entire place needs a new coat of paint and all the screens need to be replaced. They were falling out of some of the windows and we tried to secure them but nothing worked. This meant that some bugs made it inside (do not leave food on the kitchen counter). .
Pro – The unit has beautiful views of the ocean with turtles and seals swimming about. Make use of the binoculars to check out the turtles! A few pairs of snorkels, goggles, and fins are available for your use as well. Snorkelling at Poipu beech is totally awesome! Sleeping with the balcony doors open and listening to the crashing waves was very nice. Lots of closet space to hang up your clothes. Washer and dryer in the unit came in handy. Bath and beach towels are supplied.
Con – If you are looking for a place where you can lounge around the pool – go elsewhere. The pool here is just an oversize bathtub set in a fenced in area along with the communal bbq’s. Not very appealing. Go to the beach instead! As I mentioned earlier, the condo needs an overhaul. The furniture is still in good condition however. Washer and dryer are very handy but are circa 1970. Worked ok though.
We did not spend very much time in the condo. We needed a place to hang up our clothes and to sleep at night. We were out and about exploring every day. All in all a good experience but would stay elsewhere next time.
Folk at Parrish Collection were very kind and helpful. When we called to tell them that the living room floor lamp had toppled over and broke they sent someone over right away to remove it. The lighting in the living room wasn't very good even with that lamp -- new lighting is definately needed now.
| How easy was it to book the property? | How helpful were the directions to the property? |
| How easy was key pickup/access to the property? | Overall condition of the property |
| Bedding & mattresses | Kitchen & utensils |
| Bathroom cleanliness | Other facilities & amenities |
| Service |
Thank you for choosing The Parrish Collection and taking the time to comment on your stay. Your thoughtful words regarding our kind staff and helpful service are very much appreciated. If and when we are advised that something needs attention during our guest's stay, we strive to respond as quickly as possible and resolve the issue.
The windows and screens are cleaned regularly and I apologize that you found the screens in need of attention. We have already had someone go in and repair and replace what was needed. Thank you again for bringing this to our attention. In the future, feel free to let us know while you are here and we will attend to any issue with minimal disruption to your stay.
In efforts to assist our guests in choosing a property to best fit their needs and expectations, we've developed an interior rating system for each property. This explains the variation between Premier Plus, Premier and 'Deluxe' such as this unit, "updated typically within the past ten years". I'm pleased you found the furniture and the carpet in this unit in good condition (the carpet was just recently replaced). Our owners are constantly making improvements and investing in their properties to ensure the guest experience is as best as it can be. We will take a look at the paint to see if it does indeed need to be redone.
The property has recently refurbished the pool and deck area outfitted it with all new furniture. Because of its size, we always have described as a 'plunge pool' used for cooling off on a summer afternoon. You can see in the photos on our website the pool and grounds.
It is nice to hear that your visit was a good experience and we look forward to welcoming you back. Our reservation team has visited all our properties and is available seven days a week to assist you in choosing the perfect match for your future visits.
Thank you again for submitting your comments....
Mahalo, The Parrish Collection Kauai Team.
| Young singles | Friends getaway |
| A romantic getaway | Older travelers |
| Tourists | Large groups |
| Luxury-minded travelers | Rugged travelers |
| Value | Rooms |
| Location | Cleanliness |
| Check in / front desk | Service |
| Value | Rooms |
| Location | Cleanliness |
| Check in / front desk | Service |
1 review We spent a week in this beautiful condo and loved every minute. There's no better way to go to sleep at night with the screen door open, listening to the waves crash right outside! The furnishings are stylish and beautiful (not your traditional boring corporate condo furnishings), and I would be hard pressed to imagine a better view than the ocean view from the condo lanai. The sunsets each evening were a true highlight of our trip, as was sitting on the lanai watching pods of whales frolic every single day. Convenient location to everything in Poipu (walk or 2 minute drive to Poipu Beach), but a nice quiet property, which we appreciated. We loved having the fully equipped kitchen to cook for our kids on nights when we didn't want to go out to eat. Management was very quick to help us with a burned out lightbulb, and saved us in a pinch when we locked ourselves out accidentally!
| Value | Rooms |
| Location | Cleanliness |
| Check in / front desk | Service |
| Young singles | Friends getaway |
| A romantic getaway | Older travelers |
| Families with young children | Families with teenagers |
| Tourists | Luxury-minded travelers |
| Rugged travelers |
| Value | Rooms |
| Location | Cleanliness |
| Check in / front desk | Service |
With regards to the carpet, we have been working with the owner on selecting the right upgrade. In the meantime, we did try to clean it regularly and apologize that is was not up to our high standards. Please note that it is now scheduled for replacement.
We're glad you enjoyed your time on Kauai and look forward to the opportunity to welcome you back soon.
Aloha, The Parrish Collection
| Value | Rooms |
| Location | Cleanliness |
Thank you for choosing Parrish Kauai and for taking the time to comment. We do apologize for the condition of the carpet…we have been cleaning it as much as we can and working with the owner on replacement, but the selection process and installation took longer than anticipated.
However I am happy to report that the carpeting throughout the unit has been replaced and is cleaned regularly. In addition, the cabinets in the kitchen were lowered to a more standard height for easier access.
We value our customer feedback and work hard to meet their expectations. We take comments seriously and we want to thank you again for bringing this to our attention. We look forward to welcoming you back soon.
Mahalo, Parrish Kauai
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