Please save yourself some dismay!! We are a large family and needed a large space near the beach..This did fill the bill in terms of the beach, and quiet setting. I liked the grounds fine and the pool as well....however the outdoor furniture was not only cheap but mostly broken. and when 2 of our guys sat down they fell to the ground, one of them just out of the hospital with a neck injury!!!! Lucky he didnt break his neck!!! The least of our worries was that the chairs were broken..The managers house was filthy! The bathrooms were ok, but lots of lightbulbs were out and the house (especially the kitchen) had a really bad odor..There was dust and greasy dust on every surface, including all the closets and cupboards, and counters,ceiling fans,light fixtures ,windows.. Now bear in mind that we did NOT expect the Ritz, however, basic cleanliness and basic supplies for a week is NOT too much to ask..For the record we were NEVER given the phone numbers for the housekeeper..All we had to clean with was an old straw broom.. I checked in and noticed all this ,my dismay growing by the minute because I had arranged this and I had done my part in terms of payments on time etc..and I felt totally let down by Summer and Richard..I saw that the BBQS were filthy and nothing to clean them with so I asked Richard in person to please buy a bbq brush ,which he did and left there without a word , for US to clean!!! He flat out lied when he said he cleaned the bbqs...Also there were some beach chairs but only 2, and some mismatched fins , broken snorkels etc...Come on people , if you dont provide something , TAKE IT OUT OF YOUR WEBSITE/ AD!! Also,if you dont have adequate towels, or the towels are stained, replace them!!! I mean really isnt it cheaper for the owners to replace towels than to put up with negative reviews.???? My siblings were very kind ,but very disappointed, because Kauai only comes once...and this place SOUNDED SO GOOD ON PAPER. In addition, propane DID run out on one afternoon and we had no cooking fuel or hot water til the next morning...Also the dishwasher never did work right ,running on forever or leaking all over.There were not enough dishes in the studio for one person, let alone 2!! 2 spoons? Beds and bedding seemed fine ,but not luxurious by any means .HALE POHAKU ,STOP REPRESENTING THIS PLACE LIKE A PARADISE..I AM SO GLAD WE WERENT PLANNING A WEDDING...I SHUDDER TO THINK.!! For the record ,the location was truly great!! I suppose thats what we really paid for..It really is sad ,because some deep cleaning and paint and some hardware repair.this place could be wonderful.....Also for the record, we did NOT break anything that wasnt already broken!!!
- Official Description (provided by the hotel):
- Hale Pohaku is a half acre compound of four beach cottages, only a one minute walk from the ocean at Poipu Beach, Kauai. The houses can be rented individually or all together, and we welcome family reunions and weddings. ... more less
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- Also Known As:
- Hale Pohaku Beachside Hotel Koloa
- Hale Pohaku Beachside Resort Koloa, Kauai