I've seen quite a number of people disappointed with the Pono Kai resort and after having stayed there, I can't imagine how bad of service they must have gotten. My visit was comfortable, very clean and pleasent. The price was great, we saved nearly $600 staying here instead of the Islander on the Beach.
The beach was far more rustic than imagined, not at all the groomed whiter beaches people associate with touristy areas, and indeed the Pono Kai is far closer to downtown Kapa'a than the touristy area near the Coconut Marketplace. If you want to have a grander experience with wonderful logs to sit on and watch the sunrise, than this is the place. The pool and hottub are well kept and clean. The Bar-B-Q's are kept very clean.
Service was fairly good, but not perfect. The staff at the front desk was polite and helpful, though not overly so. I had a problem with a light and asked to have it fixed only to find it had not been done so, however that may have been a problem with the maintenence side of the resort.
The Pono Kai is not the usual touristy resort one might think of along the South Shore or in Waikiki, it's far more natural and beautiful and enhanced our stay while on the Garden Island of Kauai. Certainly recommended!
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- Also Known As:
- Pono Kai Hotel Kapaa
- Pono Kai Kapaa
- Pono Kai Resort Kauai/Kapaa