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“I would come back to stay, but i would try for other properties in our network first.”
3 of 5 bubbles Review of Pono Kai Resort

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Pono Kai Resort
Ranked #8 of 11 Hotels in Kapaa
Mesa
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“I would come back to stay, but i would try for other properties in our network first.”
3 of 5 bubbles Reviewed June 22, 2014

We have a beautiful view and the unit is very roomy for the four adults here. The second bedroom is warm at night due to the fact that it has no a/c. The kitchen and bathrooms need some updating but they have been maintained fairly well. There are no baseboards. The caulking in the bathrooms is very sloppy. The kitchen and bathroom floors are vinyl and the cabinetry throughout the unit has seen better days. The closet doors throughout are akward and very ugly. For the money and location, I expected things to be a bit nicer. The decor is stuck in the early 80's which is odd because the carpeting seems very new. The unit is clean and the linens are fresh and clean. The pros outway the cons, so we would stay here again. The only real complaint we have is the noisy, loud, creaking floor boards, and there some roaches under the sink. I feel so bad for the people staying below us!! Now that I know what to expect, I would return if our other in-network properties are not available. The grounds are very beautiful and kept up very well. The area is quaint and we love spending time here. The beach area isn't very people friendly, as there are sink hole warning signs all over the place.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Travelgal60s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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702 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (226)
Date | Rating
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English first
lees summit, mo
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed June 21, 2014

The Pona Kai resort is located pretty much in the center of the island just north of the airport.. You can go North or South where as if you stay on the North Shore if you want to go anywhere else it's a longer drive. The resort is older but we have stayed there for about 10 years now and have always found it well kept. There is a bike trail right in front of it and it goes 6 miles and I highly recommend it. You can rent bikes in town. Also the town of Kapaa is really relaxed and has a few good bar and grills etc within walking distance. Also grocery stores which we always go to and eat dinners from the grills by the units. Right next to Pona Kai you can go sport fishing and again walking distance. There are great waterfalls and hiking within just a few minutes drive. Also a municipal golf course that you can play for $45 just a few minutes away. We have always been completely happy with this resort.

Room Tip: Some of the two bedrooms have the master bedroom facing the ocean with large windows. Our Unit is g...
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kcrosby1056
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CondoRentalsHI, Condo Rental Agency at Pono Kai Resort, responded to this review, June 23, 2014
Mahalo for your review of the Pono Kai Resort. I am not sure if you stayed in one of the condos our vacation rental company manages, but we appreciate your kind words about the grounds, locations, and nearby activities. The Pono Kai really is in a fantastic central location for exploring all the island has to offer!

Mahalo,
Keith
Condominium Rentals Hawaii
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Phoenix, Arizona
Level Contributor
100 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed June 6, 2014

We spent 1 week at Pono Kai in the largest (2 bedroom) unit. I'd give Pono Kai the equivalent of a 3 star hotel rating. It's a nice place and the employees were all friendly and helpful. The location of Pono Kai can't be beat. You can easily walk to shops and restaurants. Pono Kai isn't what you'd call an upscale complex (with granite countertops and travertine tile), but the units are very nice and comfortable and we were very happy with our unit. The units are a little dated but I understand they are slowly remodeling them. Most importantly, the beds were comfortable. In our unit, the master bedroom had a king size bed and the second bedroom had a queen. The second bedroom in our unit did not have air conditioning so the occupants of that room were a little warm during their stay. There were air conditioners in the living room and master bedroom. The grounds are meticulously kept up. You can borrow beach towels, beach chairs and beach mats from Housekeeping, so no need to bring your own. They have a mini putting green and croquet, and outdoor BBQ grills. The beach area is small (not much beach before you hit the water) but it's still adequate. Our only disappointment was that the air conditioning units are located on the lanai. They put out a lot of heat when they're running so it was nearly impossible to sit on the lanai to enjoy the views. Don't forget to check out Tropical Dreams ice cream store in the Safeway shopping center, next to Panda Express. Great soft serve (and hand dipped ice cream)! Once we found it, we headed there every day.

Room Tip: Choose Units A or B as they are close to the beach with little or no ocean view obstruction.
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  • Stayed May 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank luv2travel6354
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redmond, Oregon
Level Contributor
76 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed June 2, 2014

Overall, I found my experience quite nice. I would suggest that you not stay in the buildings that face the highway. The noise is considerable and many units do not have air conditioning, just fans and windows so you can't block the noise. The wait to rent items can be rather long as the conceriege desk is also responsible for that. We waited 20 minutes as she conducted several phone calls until we were helped.

Room Tip: Rooms facing main parking lot will be very noisy from highway traffic.
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank msstenny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed May 29, 2014

My wife and I were very surprised to see what a nice place it was. It doesn't look like much from the road but the grounds were beautiful and well kept. The pool is small but wasn't crowed the week we were there. Our Condo was a surprise also on how nice it was. One minor irritation was the plastic chairs on the patio, they need to be upgraded. Pono,Kai is in walking distance to everything and the beach in from of unit was swimmable. We will be taking our family of 13 there again in 2015.

Room Tip: Go to VRBO.com to get the lowest rates
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank jim l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Clair Shores, Michigan
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed May 13, 2014 via mobile

My husband and I stayed here on our "babymoon" and absolutely loved it. Our lanai looked out over the ocean. We were close enough to walk to several Kapa'a restaurants. We are counting down the days until we can return. The property is well maintained with gorgeous grounds and fun events planned like Mai tai Monday meet and greets!

Stayed April 2014, traveled as a couple
Helpful?
2 Thank SABRU1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CondoRentalsHI, Condo Rental Agency at Pono Kai Resort, responded to this review, May 15, 2014
Thank you for the review of the Pono Kai Resort. I am not sure if you stayed in one of the condos we manage there but glad to hear you can't wait to come back. You bring up a great point that there are a lot of nearby restaurants to walk to. The paved oceanfront bike path is also walking distance!

Mahalo,
Keith
Condominium Rentals Hawaii
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Citrus Heights, California
Level Contributor
125 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 bubbles Reviewed May 9, 2014

This resort has beautiful, well-kept grounds and the grills were cleaned every morning. The pool is small and was usually crowded. They advertised "free WiFi" in the lobby and pool areas, but the signal was so weak at the pool that we finally signed up for a paid service so that we could get emails. The paid service, ShakaNet, was not much better than the free service - weak signals, unable to connect, searching for IP address, etc. Also, there are three buildings facing the ocean - A, B and C. If you are in another building, your view may be of the garden area or the pool area, but you won't see much ocean. Be careful where you select.

Room Tip: Buildings A, B and C face the ocean. Building H is fairly noisy, because it faces the pool.
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GLADSENIOR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CondoRentalsHI, Condo Rental Agency at Pono Kai Resort, responded to this review, May 12, 2014
Aloha and thank you for your review of the Pono Kai Resort. You are correct that each condo has a different view from their private lanai. When booking a condo at the Pono Kai, I encourage you to inquire about the view so your needs are met. We hope to see you back at the Pono Kai again in the future!
Mahalo,
Keith
Condominium Rentals Hawaii
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pono Kai Resort

Property: Pono Kai Resort
Address: 4-1250 Kuhio Hwy, Kapaa, Kauai, HI 96746-1658
Location: United States > Hawaii > Kauai > Kapaa
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Kapaa
#5 Top resorts Hotel in Kapaa
#8 On the Beach Hotel in Kapaa
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Pono Kai Resort 2.5*
Number of rooms: 217
Reservation Options:
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Also Known As:
Pono Kai Hotel Kapaa
Pono Kai Kapaa
Pono Kai Resort Kauai/Kapaa

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