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“PEACEFULL”

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Aston Islander on the Beach
Ranked #3 of 11 Hotels in Kapaa
Certificate of Excellence
Reviewed August 5, 2014

This establishment has a very relaxed feel to it. Service is ok. I guess you payt for what you get. At the end of the day it si a bed that you nbedd to lay your weary body done after doing all the sightseeing. whilst I was thier construction was taking place. iot did not bother me one bit. Avoid The beach as it has rip tides/currents aand it is dangerous. Swim at your own risk. Book tours with the hotel concierge.

Room Tip: rooms facing the beach are nice
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  • Stayed: July 2014, traveled solo
    • Location
    • Cleanliness
    • Service
Thank Spica2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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529 - 535 of 1,762 reviews

Reviewed August 2, 2014

My wife and I booked a one week stay at Aston Islander on the Beach and utilized their package pricing (room, flight & car rental). We absolutely loved the place - so much so we have since purchased unit #268 and look forward to our next trip to Kapa'a. We appreciated the friendly staff that work under guidance from Kaniela Neves, GM, and found the entire complex to be perfect for our needs not to mention the well-groomed grounds and gardens. We also like the convenience of shopping and eating at the Coconut Market area next door. There may be more expensive and elaborate places to stay but none that we have seen to date.

Maholo

  • Stayed: May 2014, traveled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank TFD3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 31, 2014

Stayed here many times. Nothing amazing but has what you need. Rooms are average. But clean. Pools are nice. Movie rental machine available. Service just ok could have been much more friendly. Unless you have rented a car it's not very close to stores but there are always buses for that. Outdoor grills and seating are a nice touch for those who like to eat in. Lots of roosters and even some ducks and their babies. I will stay there again.

Stayed: June 2014
2  Thank NataNice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2014

We stayed at the Aston 7/19-7/26. This was our first time in Hawaii and we will definitely be back and stay at the Aston Islander on the Beach again. The front desk was very helpful in providing information as well as the bar tender that worked by the pool. Our room was nice and very close to the beach. The price was great as well as the location to everything else on the island.

  • Stayed: July 2014, traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank mrsheath702
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2014

Despite the ongoing renovations which caused a fair amount of noise during the day, we loved our third visit here, especially as the beach, pool and barbeque areas were never crowded or noisy and very relaxed.The hotel is only 3 levels (no elevator unfortunately) which makes it far less like a tourist hotel. Like others, we learned to specify an Ocean FRONT & not Ocean VIEW room, although this was rectified quickly to a super room on the corner where we could listen to the waves. The room was clean and well equipped for a longer stay, although we ate meals at local cafes (car not required). Coconut Marketplace was a little sad (many shops closed) but I hear changes are coming. Parking is easy and free as if wifi.

Room Tip: Ocean front not view
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  • Stayed: July 2014, traveled with friends
    • Sleep Quality
    • Rooms
    • Service
4  Thank kirstine2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 25, 2014

I should clarify up front that my reservation isn't until September 2014; however I am so frustrated with my experience so far that I needed to vent. I am trying to celebrate my 5 year wedding anniversary with my wife. We booked our trip for September 18 -25 2014. When booking the trip through a separate online vendor, I selected the garden view room option. This option indicated there was a choice between 2 double beds and a king size bed. That is pretty standard language and made me think we could choose when we arrived (again, pretty standard). When we got our final confirmation, it said we are getting a room with 2 double beds. When I called the front desk, I spoke with a representative that proceeded to explain to me that a king bed would be an upgrade and would require us to pay an additional 50 dollars per night. I felt completely duped and tried to explain this to the customer service rep. Even after explaining the nature of our visit, the CSR was unsympathetic and downright rude at times. I'm still holding out hope that our stay will still be enjoyable but as if right now, we are off to a HORRIBLE start

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
18  Thank Skinnerdan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaniela N, General Manager at Aston Islander on the Beach, responded to this reviewResponded July 30, 2014

Aloha..

Thank you for sharing your experience with us regarding your reservation with an upcoming stay at the Aston Islander on the Beach. I apologize for any inconvenience you may have experienced while confirming your room type. Rest assured that we will accommodate your requirements to ensure your experience here at the Resort is an exceptional one. I have directed my staff to accommodate accordingly. Please contact me directly if you have any additional concerns regarding your upcoming stay. I look forward to hosting your stay on the beautiful Garden Isle of Kauai.

Mahalo,

Kaniela Neves
General Manager
808-822-7417

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 24, 2014

I booked (and paid extra for) an Ocean Front room (not Ocean View). My room was RM363 and although the balcony does look parallel to the beach, it DOES NOT face the ocean. That room, in my opinion, is Ocean View. Although I have heard that this resort classifies an ocean view room quite loosely as well, meaning you can technically SEE the ocean, but it could be almost entirely obstructed. Anyhow, the staff was nice and the room was clean and the AC worked very well. There was construction, but they posted that on their website before we even booked, so I knew what I was getting into. I may not stay here the next time I visit, but it was a very good value. Just an FYI- the rooms are actually OWNED. This property is, more or less, a property manager and they rent out rooms for the owners.

Room Tip: If you book Ocean Front, maybe call them and specify you want one of the buildings that FACES the oc...
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  • Stayed: July 2014, traveled with friends
    • Location
    • Cleanliness
    • Service
1  Thank Randi C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Aston Islander on the Beach

Address: 440 Aleka Place, Kapaa, Kauai, HI 96746
Phone Number:
Location: United States > Hawaii > Kauai > Kapaa
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Kapaa
#3 Romantic Hotel in Kapaa
#3 On the Beach Hotel in Kapaa
#6 Family Hotel in Kapaa
Price Range: $190 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aston Islander on the Beach 3*
Number of rooms: 131
Official Description (provided by the hotel):
Sitting on six acres of beautifully landscaped grounds, Aston Islander on the Beach features a sparkling pool with a poolside bar, lush gardens for strolling, and a beautiful beachfront location - popular for viewing Hawaiian monk seals. Enjoy the convenience of the adjacent Coconut Marketplace's 60 boutiques and restaurants. It's impressive oceanfront and plantation-style charm make this relaxing resort the most enticing retreat on Kauai. Please note: The hotel collects a daily amenity fee which includes DVD movies and Playstation 3 game rentals, Airport Shuttle service (must call hotel direct at least 24-72 hours in advance to make arrangements), a voucher for a refreshing Mango Lemonade OR Imua Coffee per paying adult, per one time per stay, daily newspaper, daily coffee and tea, in-room safe, WiFi internet, and local & toll-free calls. ... more   less 
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Also Known As:
Aston Islander On The Beach Hotel Kapaa
Aston Hotel Kapaa
Best Western Kapaa
Resortquest Islander Beach Kauai
Islander Beach Kauai
Aston Islander On The Beach Kauai/Kapaa

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