The Waipouli Beach Resort is far and above the BEST venue for a family vacation! We celebrated our 12th wedding anniversary, along with our daughter's 7th birthday, and couldn't have been more pleased with the accommodations and service. The resort is located in the center of the island, so our travels to activities on either end of the island were fairly close. The only downside was the bridge expansion project that lined cars up for miles down the two-laned highway. On the night of our luau, it took 20 minutes to go 5 miles! But that has nothing to do with the resort, just a quick traffic warning for those intending to visit :)
We booked our stay through Costco a couple months ahead of time (2 bed, 3 bath condo) with a partial ocean view. My husband called two days prior to our arrival to confirm our reservation and to let them know we'd be checking in late. Having read som bad reviews prior to our trip, I was skeptical of the assistance the evening security would give us. However, we were pleasantly surprised that the actual resort staff waited around for us to check in rather than putting us off on the hotel security. AND, they had overbooked the type of room we reserved so they automatically upgraded us to the same size suite with a full ocean view - at no additional charge!
Everyone, even the housekeeping staff, was incredibly friendly and helpful. We did not ever encounter one staff member who did not have a smile on their face or who was not willing to help. AND THE POOL . . . was an amazing experience in itself. The water slides were a blast for the kids and the water falls and lazy river provided an exotic backdrop for the most beautiful vacation photos ever.
I don't usually write reviews online, but given the service and beauty of this resort, I couldn't resist. If we can ever afford a trip like this again, this will be the FIRST place we call. You won't regret your decision to stay here . . . I promise!!
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- Also Known As:
- Outrigger Waipouli Beach Resort And Spa
- Outrigger Waipouli Beach Hotel Kapaa
- Outrigger Kapaa
- Kapaa Outrigger
- Waipouli Beach Resort Kauai/Kapaa