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“Nice location, nice property”

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Waipouli Beach Resort
Ranked #1 of 11 Hotels in Kapaa
Certificate of Excellence
Keller, Texas
Level 6 Contributor
69 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Nice location, nice property”
Reviewed July 23, 2014

We rented a 2 bedroom 3 bath condo through a private owner via VRBO and were in building F on the 4th floor, facing Sleeping Giant. It did not have an ocean view (well, just a sliver if you looked to the left) and yes, the parking lot and Foodland is in your field of view when looking at the mountain, but I knew this going in and didn't care as it was a really nice condo for a great price and we didn't spend a lot of time in it during the day anyway. Just keep that in mind when booking this resort, if a view is important to you. This condo was immaculately clean and everything was very upscale. The owner had it stocked with all the things to make it a comfortable home away from home and we could not have been happier. She even had boogie boards, noodles, a nice beach umbrella, chairs, and a cooler in the closet for our use, so no need to go buy things for beach play. The resort itself is very nice and very conveniently located across the street from a grocery and drug store, and there's plenty of places to eat nearby. I personally liked being so central, it makes it easy if you plan on doing a lot of sightseeing around the island, it cuts down on driving time. The pool and hot tubs are really great, and the kids loved the water slides, though I don't understand the slides closing 4 hours before the pool? Also, the fun police need to relax just a little if you ask me, (but no one did, so....) The beach is lovely and not at all busy, because it is considered not suitable for swimming due to the rockiness and the currents, being exposed to the open ocean. I did see people snorkeling here, but didn't get in the water here myself so I can't comment on that. Bear in mind, it is not lifeguarded, so if you do get in, you do so at your own risk. All in all, I loved this resort and would not hesitate to stay here again in the future, but would definitely go through a private owner as opposed to the Outrigger, that way you know exactly which unit you will get, AND it's cheaper to boot.

Stayed July 2014, traveled with family
Helpful?
2 Thank TxMama414
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belinda D, Manager at Waipouli Beach Resort, responded to this review, August 2, 2014
Aloha,

Thank you for taking the time to review the Waipouli Beach Resort and Spa. Your comments are important to us! We are happy you enjoyed our amazing condo's, grounds and location!
I will forward your concerns about Pool security to our Owner Association who manages the public areas of our resort! Please give us a call if you wish to return @ 1-800-688-7444

Mahalo nui loa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (369)
Date | Rating
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English first
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 23, 2014

We stayed for a week at the sensational location, the condos are absolutely brilliant. We had two adults and two kids so the two bedrooms were perfect when staying for a while, could not fault anything about the accommodation. The central location on the island was also excellent so you can travel either North or South to see the best of Kauai. The beach is not amazing but the pool is fantastic so that gives a great alternative. Like other reviews the pool access is a bit over the top but once you get the number combination it is fine, the BBQ's in the pool area are a real bonus.

The shops across the road are also a real bonus so supplies are easy to get and reasonably cheap. We did realise quickly once we arrived that we would need to have a car on the island or you do not get to see very much so I would recommend picking up a hire car at the airport on arrival.

Overall an awesome spot on a stunning island, loved it and would go back tomorrow!

Room Tip: The ground floor rooms are excellent, particularly if you have kids
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  • Stayed July 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Thomas K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belinda D, Manager at Waipouli Beach Resort, responded to this review, July 23, 2014
Aloha,

Thank you for your time and review! Our staff is happy you enjoyed your stay on Beautiful Kauai and the Waipouli Beach Resort, our location, top of the line full service condos and amazing amenities makes for wonderful memories of your family vacation. Please give us a call at 1-800-688-7444 to plan your next getaway!

Mahalo nui loa & A hui hou’
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kapaa, Hawaii
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 22, 2014

Our room was double booked when we arrived so we had to sleep in a garden view room when we paid for ocean view until our room was ready the following day. When we got to our room next day, noticed that some things were missing from the second room like toothbrush holders and a dresser in the bedroom. We opened the sofa bed and sheets were dirty. Luckily we got the front desk service by 8 pm before they go home for the evening at 8pm. We are exhausted and now waiting for fresh sheets. Overall hotel staff and facilities are average at best. Hotel service is no longer 24 hour service we are told. This is no longer a beach resort we are told. This is a vacation rental. No help with luggage, etc. paid way too much basically.

Room Tip: Double check and triple check your room reservation before you pay and before you arrive. Know tha...
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  • Stayed June 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Austinvacations
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belinda D, Manager at Waipouli Beach Resort, responded to this review, July 23, 2014
Aloha,

Thank you for your time and your review. I want to once again apologize for the reservation error and the inconvience to you and your family. I will forward your imortant feedback to our houskeeping staff, thank you, as our goal is to have our rooms in ready condition for our guest at check-in!

Mahalo nui loa & A hui hou'
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Boynton Beach, FL
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 20, 2014 via mobile

After along time of trip planning, I found this hotel and we stayed here while on our trip.

Location Location Location. I know traffic can get a bit annoying in Kapaa but bring that is in the middle of the east shore, you can get to any part of the island within a short driving timeframe.

Room was excellent. Basically, for the same price as a regular room here, we got a two bedroom condo just because it was the same price with exception to a cleaning fee difference. Fully furnished with a view of the interior volcano's.

Resort grounds. Excellent again. Clearly the pool is the main attraction, and the grounds are well maintained. Even the grounds keepers were exceptionally friendly. Lastly, the lady at concierge was very helpful and arranged several tours for us which actually turned out better then the ones I was originally planning.

In conclusion, you will not find a better place unless your hell bent to spend ungodly amounts of money for an equal hotel in a bad location.

Stayed May 2014
Helpful?
2 Thank bmoore4w21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belinda D, Manager at Waipouli Beach Resort, responded to this review, July 23, 2014
Aloha,

The staff & I are thrilled you enjoyed your visit with us and we look forward to having you back with us soon!

Mahalo nui loa!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Broomfield, Colorado
Level 6 Contributor
114 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed July 17, 2014

We stayed in building G-404. We had a ocean view and loved having breakfast on the lanai every morning. It was difficult to get all the numbers to get the pool gate open, but it wasn't bad after a bit, and it felt safer. They had security walking around, and they seemed very friendly. We enjoyed having down time at the pool on days we didn't go to the beach. The beach walk just north of the hotel was nice to get a long walk/run in every morning. Having Safeway across the street was perfect. The only complaint about the room was that the pull out sofa mattress needs to be replaced! We ended up buying a foam mattress cover for it. (We left it there, so hopefully help the next folks.). The room doesn't have a cooler (we left our foam one we bought) but was told the room had a cooler and beach toys. It had neither. But other than that, we love this spot and would come back anytime.

Room Tip: Ocean side, building G is great.
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  • Stayed June 2014, traveled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank ladytrooper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belinda D, Manager at Waipouli Beach Resort, responded to this review, July 19, 2014
Aloha,

The staff & I are thrilled you enjoyed your visit with us and we look forward to having you back with us soon!

Mahalo nui loa!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leesburg, Virginia
Level 4 Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 16, 2014

Beautiful accommodations at a nice resort. We had a two bedroom unit (partial mountain view) and loved it. The unit was well appointed and comfortable.
The pool area was nice and never super crowded. I wish there had been a few more chairs around the pool though.
Concierge desk was helpful and friendly.
Nice restaurant on property, but limited menu and pricey. No pool bar/snack bar :(
The gym was small but adequate.
Very close to grocery store (across the street), shopping plaza (Coconut marketplace) and many local eateries.
We had a very nice stay and would not hesitate to return.

One caution: don't try to check out before 8AM - no one was at the desk and there was no indication of front desk hours?!?!?!

  • Stayed July 2014, traveled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Figee17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belinda D, Manager at Waipouli Beach Resort, responded to this review, July 19, 2014
Aloha ,

Thank you for your review. We are happy you enjoyed your stay on beautiful Kauai and the Outrigger Waipouli Beach Resort. Sorry, you had difficulty checking out. Our reception desk is open from 7am to 9pm daily. We will discuss proper signage for desk hours. Please give us a call at 1-800-688-7444 when you are ready to return!

Mahalo nui loa & A hui hou'
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed July 15, 2014

We stayed here fully knowing the location and type of property. We are a family of four- 16 and 21 year old kids?! So it worked perfect. Drove to Costco and Walmart rt after picking up rental car. We used the gym and the pool every day. Walked to Foodland and got fresh Poke. Walked or drove to some fast food, food trucks or other local eateries. I was able to wash a load of clothes to limit our luggage/ packing and I packed a soft sided cooler which I packed our lunch in daily with snacks and water. Bring zip locks!!! The condo had an umbrella, chair and 2 bamboo mats that came in handy. We used the beach towels from the pool and took them to the beach everyday and changed them out when needed. We rented snorkel equipment by the week. I think place would be great for large groups.

Room Tip: Even numbers face inward toward pool and ocean. Also book private and know exactly what you are gett...
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  • Stayed July 2014, traveled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank PollyMommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belinda D, Manager at Waipouli Beach Resort, responded to this review, July 19, 2014
Aloha,

The staff & I are thrilled you enjoyed your visit with us and we look forward to having you back with us soon!

Mahalo nui loa!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Waipouli Beach Resort

Property: Waipouli Beach Resort
Address: 4-820 Kuhio Highway, Kapaa, Kauai, HI 96746-1588
Phone Number:
Location: United States > Hawaii > Kauai > Kapaa
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Kapaa
#1 Top resorts Hotel in Kapaa
#1 On the Beach Hotel in Kapaa
#2 Romantic Hotel in Kapaa
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Waipouli Beach Resort 4*
Number of rooms: 118
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Cancelon, Booking.com, Priceline, Hotwire, TripOnline SA, HotelQuickly, getaroom.com, Evoline ltd and Agoda so you can book your Waipouli Beach Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Outrigger Waipouli Beach Resort And Spa
Outrigger Waipouli Beach Hotel Kapaa
Outrigger Kapaa
Kapaa Outrigger
Waipouli Beach Resort Kauai/Kapaa

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