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“Awesome place” 5 of 5 stars
Review of Waipouli Beach Resort

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Waipouli Beach Resort
Ranked #1 of 12 Hotels in Kapaa
Certificate of Excellence
Calgary, Canada
1 review
“Awesome place”
5 of 5 stars Reviewed December 29, 2012

I love it here. I am at Waipouli as I write this review. The rooms are very high end, and as soon as you walk in and unpack, you feel like you are at home, and I have stayed in 3 different rooms here. The oceanview rooms are the most desirable. You can oftentimes see whales from your balcony. The kitchen is very high end and it is not just one of your average hotel room kitchen, it is quality! One odd thing, the freezer can be hard to open and it locks for about ten seconds after you close it for some reason. The beds are very comfortable and it is all around a great place to stay for the rooms. The beach is great for tanning. It is very quiet and the sand is extremely soft and nice. The enterance to the ocean is a bit corally, but there is a big sandpit at the very right of the beach where you can enter. I like to snorkel from the beach. The pool is just awesome. I like the lazy river and there is a cave you can swim into. I just wish the water wasn't so cold! All the hot tubs have sand in the bottom. There is one where the sand in the bottom is softer than the others. All the hot tubs you have to be 18 to go into (technically, because there is a sign by all of them) but no one follows that rule, nor is it ever enforced. Pool towel service leaves a little to be desired. With the towel boys, the energy just feels negative. It seems that everone who works at Waipouli is a moron. There is also a big complex across the street, with a deathly long traffic light. Safeway, McDonalds ect. It is a short drive from most places, and it is one that I recommend to everyone planning on coming to Kauai!

  • Stayed December 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank Mike T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (325)
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English first
Roseville, California
Level Contributor
34 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed December 29, 2012

Just got back from 8 nights in an oceanfront condo (A204) at the Waipouli Resort and it was an awesome experience all around. The location of the Waipouli is perfect for adventures around Kauai--Kapaa is centrally located--or just grocery shopping--Safeway shopping center is across the street. The grounds of the Waipouli are really nice. The pool is beautiful and fun to play around in; my husband and I had a great time on the water slides! The gym is fine, a little humid and strangely shaped, but perfectly good for working out. The resort is right on the beach, but, as others have pointed out, it is not a swimming beach because of the reef. There is still plenty of area to bob around and enjoy the water, though. The only subpar thing about the Waipouli is the Oasis restaurant--too expensive for what you get, but it's in a good location beachside. There is a bbq/cooking building by the pool which apparently used to be for pool customers and a couple, who have been coming to the resort since it opened, told us it was perfect for getting good food poolside. The restaurants original owners closed it, and the Waipouli took over and used the bbq place to make the food. Not successful. I hope they do more with this place in the future; it would be nice to have good affordable food on-site, including breakfast!
The condo itself was beautiful and super well-appointed with all the amenities you could want. We especially appreciated the separation of the two master suites; we were traveling with our daughter and her new husband and it was nice to have the common living area and kitchen between our rooms. Each bedroom has a large spa-like bathroom and lanai, and we totally enjoyed just hanging out in our rooms, while the living room was large enough--with fantastic view--to all spend time there together.
I can't say enough about the Waipouli staff. They were friendly, considerate and informative, and went above and beyond: when we needed to get into the "owners office" after hours to check in with our airline and print boarding passes, security kindly unlocked the doors and let use the office...thanks you guys!
All in all, we would recommend the Waipouli Resort without question.

Room Tip: We loved the second-story oceanfront room in the A building--direct view to the ocean. First floor o...
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank sac_joy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Torrance, CA
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed December 26, 2012

We stayed in F303, which was mostly very nice, but the owner should replace/upgrade the following items: TV/DVD remote control, baking sheet, some kitchen utensils, bed linens and towels, shower head in master suite #1 bathroom (much lower water pressure than other shower). Also, the door to master suite #2 doesn't close smoothly -- it gets stuck in the door jam and needs to be pulled closed. The door hinge of the washer is a bit moldy and should be cleaned properly. Housecleaning did a decent job overall, but a more thorough cleaning would be better. A/C was a bit on the loud side, too. Our biggest complaint, though, is the condo (and I'm assuming all of the condos as well) is not soundproof at all. We could literally hear everything going on outside, from the roosters to the housecleaning staff rolling their carts, and especially the unit above us dragging the furniture on their lanai (at 6-7am no less) and even walking around at times. Otherwise, we loved the resort's location and pool, and if we do stay at this resort again, we definitely will need to get a condo on the top floor. Although this condo did have several nice amenities for beach trips, such as cooler, chairs, umbrella, snorkel gear, mats, and some beach toys.

Room Tip: Top floor condos are probably quieter
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
Helpful?
Thank catmom37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, FL
Level Contributor
95 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed December 17, 2012

This was our 4th time to visit Kauai and our 1st time with the Outrigger/Waipouli Resort. Our condo was G406 - which is considered the 'penthouse' because, on Kauai, the laws prevent building taller than a palm tree - so the 4th floor is the maximum height! We had such an awesome condo - oceanfront - nothing between us and the ocean. Extremely high-end appliances and finishes in the kitchen and bathrooms - granite countertops, Wolf stove, Sub-Zero refrigerator, etc. We watched the sunrise every morning. We were able to eat breakfast, lunch and dinner when and where we wanted because of the kitchen in the condo. This resort is across from the Safeway - and was great! There's absolutely nothing we can say that needed improvement in this condo complex. Feel free to contact me with any questions - fourthandlast4u@gmail.com - we spent 2 weeks in this condo.

Room Tip: Quiet - try building G
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
5 Thank TampaTraveler2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed December 15, 2012

We had an oceanfront room. From check-in to check-out we have zero complaints. The kitchen has nicer appliances than most houses. Full-size washer and dryer in the unit. Comfortable beds. Beautiful bathrooms. Very, very clean.

The pool area is nice and was not crowded when we were there. It was a quiet resort and very convenient to all areas of the island, shopping, groceries, coffee, and the airport. We had zero noise from planes. It would be great for kids as the rooms are spacious and there is a nice area of the pool specifically dedicated to small children.

We will stay here again!

Room Tip: Oceanfront is worth the money for the sunrise views!
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank CDRay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 9, 2012

This place was half way between the north and south destinations on the island, and it is near the town of Kapaa. The full kitchen and nearby grocery and drug stores were great for my family of four.

My toddler loved the beach area of the pool, and my wife loved the hot tubs.

A couple of inconveniences that you might want to know... long pass codes for room and pool instead of key cards, unswimmable area of the beach, and housekeeping does not come by daily. All that said, we would still return.

When we showed up the early, our room was not ready. But, the nice man at the desk was very polite and directed us to enjoy Thanksgiving dinner at his nearby church. Very nice. And, we were grateful. But, when the room still wasn't ready when it should have been. The man changed our reservation into 2-bedroom partial ocean view instead of the 1-bedroom that we had booked. He also gave us a gift certificate to the resteraunt.

By the way, beautiful rooms...

  • Stayed November 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Tim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwalk, Connecticut
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed November 23, 2012

My husband and I selected Kauai and Waipouli Beach Resort as our destination wedding location. We were a bit nervous because we only saw photos and read reviews off trip advisor. As we were driving from the airport, I was wondering if we should have done a pre-wedding visit because we asked 65+ of our friends and family to fly out here. Rest assured...this was the perfect destination wedding location. Gorgeous backdrop, great service, and beautiful suites...

The reasons why we selected Waipouli:
- ability to have reception and ceremony all in 1 location
- Oasis received great reviews and the circular set up makes it more intimate yet spacious at the same time.
- water slides! perfect for kids
- renovated suites - includes full kitchen
- washer and dryer (we were traveling directly to our honeymoon so needed to do laundry to avoid overpacking)
- LOCATION (across the street from Safeway and a 15-20 minute drive from the airport)

The service is impecable. We had asked the front desk to help pass out the welcome bags, and they did it perfectly. They also prepared their own welcome bag for my husband and I. Jill (reservations) helped each of our guests book their rooms/suites. I only received compliments on the wonderful service and aloha spirit that they received when booking their rooms and checking in.

Also, The Spa gets 5 stars on their own! The price is very reasonable and they are wiling to work with you. One of my best friends fly in the day of the wedding. She is a recent mother and hasn't had time for herself. She came in last minute and the spa squeezed her in and gave her a special discount. Rocky did my mani and pedi. Isa did my hair and makeup. I forgot to bring the photos of hairstyles that I was thinking about for the wedding. Isa asked a few questions and came up with something much better than what I expected. No test run needed for hair and makeup ;)

A couple of things to think about...
- since it is a condo setup, there isn't daily housekeeping. It is every 3 days.
- the hotel rooms are all handicap accessible, which we were not informed of...
- great pool set up if you aren't look for a lap pool..a lot of kids so if you are allergic to them...this is not the place for you
- Gym is a bit small and oddly set up, but you can always run outside on the beach.

Room Tip: Reserve an ocean front or pool view.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank Julie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Waipouli Beach Resort

Property: Waipouli Beach Resort
Address: 4-820 Kuhio Highway, Kapaa, Kauai, HI 96746-1588
Phone Number:
Location: United States > Hawaii > Kauai > Kapaa
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Kapaa
#1 On the Beach Hotel in Kapaa
#1 Family Hotel in Kapaa
#2 Romantic Hotel in Kapaa
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Waipouli Beach Resort 4*
Number of rooms: 118
Reservation Options:
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Also Known As:
Outrigger Waipouli Beach Resort And Spa
Outrigger Waipouli Beach Hotel Kapaa
Outrigger Kapaa
Kapaa Outrigger
Waipouli Beach Resort Kauai/Kapaa

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