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“Some issues with our condo”

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Waipouli Beach Resort
Ranked #1 of 11 Hotels in Kapaa
Certificate of Excellence
Reviewed December 26, 2012

We stayed in F303, which was mostly very nice, but the owner should replace/upgrade the following items: TV/DVD remote control, baking sheet, some kitchen utensils, bed linens and towels, shower head in master suite #1 bathroom (much lower water pressure than other shower). Also, the door to master suite #2 doesn't close smoothly -- it gets stuck in the door jam and needs to be pulled closed. The door hinge of the washer is a bit moldy and should be cleaned properly. Housecleaning did a decent job overall, but a more thorough cleaning would be better. A/C was a bit on the loud side, too. Our biggest complaint, though, is the condo (and I'm assuming all of the condos as well) is not soundproof at all. We could literally hear everything going on outside, from the roosters to the housecleaning staff rolling their carts, and especially the unit above us dragging the furniture on their lanai (at 6-7am no less) and even walking around at times. Otherwise, we loved the resort's location and pool, and if we do stay at this resort again, we definitely will need to get a condo on the top floor. Although this condo did have several nice amenities for beach trips, such as cooler, chairs, umbrella, snorkel gear, mats, and some beach toys.

Room Tip: Top floor condos are probably quieter
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  • Stayed: November 2012, traveled with family
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Thank catmom37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed December 17, 2012

This was our 4th time to visit Kauai and our 1st time with the Outrigger/Waipouli Resort. Our condo was G406 - which is considered the 'penthouse' because, on Kauai, the laws prevent building taller than a palm tree - so the 4th floor is the maximum height! We had such an awesome condo - oceanfront - nothing between us and the ocean. Extremely high-end appliances and finishes in the kitchen and bathrooms - granite countertops, Wolf stove, Sub-Zero refrigerator, etc. We watched the sunrise every morning. We were able to eat breakfast, lunch and dinner when and where we wanted because of the kitchen in the condo. This resort is across from the Safeway - and was great! There's absolutely nothing we can say that needed improvement in this condo complex. Feel free to contact me with any questions - fourthandlast4u@gmail.com - we spent 2 weeks in this condo.

Room Tip: Quiet - try building G
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  • Stayed: December 2012, traveled as a couple
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5  Thank TampaTraveler2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 15, 2012

We had an oceanfront room. From check-in to check-out we have zero complaints. The kitchen has nicer appliances than most houses. Full-size washer and dryer in the unit. Comfortable beds. Beautiful bathrooms. Very, very clean.

The pool area is nice and was not crowded when we were there. It was a quiet resort and very convenient to all areas of the island, shopping, groceries, coffee, and the airport. We had zero noise from planes. It would be great for kids as the rooms are spacious and there is a nice area of the pool specifically dedicated to small children.

We will stay here again!

Room Tip: Oceanfront is worth the money for the sunrise views!
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  • Stayed: December 2012, traveled as a couple
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2  Thank CDRay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 9, 2012

This place was half way between the north and south destinations on the island, and it is near the town of Kapaa. The full kitchen and nearby grocery and drug stores were great for my family of four.

My toddler loved the beach area of the pool, and my wife loved the hot tubs.

A couple of inconveniences that you might want to know... long pass codes for room and pool instead of key cards, unswimmable area of the beach, and housekeeping does not come by daily. All that said, we would still return.

When we showed up the early, our room was not ready. But, the nice man at the desk was very polite and directed us to enjoy Thanksgiving dinner at his nearby church. Very nice. And, we were grateful. But, when the room still wasn't ready when it should have been. The man changed our reservation into 2-bedroom partial ocean view instead of the 1-bedroom that we had booked. He also gave us a gift certificate to the resteraunt.

By the way, beautiful rooms...

  • Stayed: November 2012, traveled with family
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2  Thank Tim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 23, 2012

My husband and I selected Kauai and Waipouli Beach Resort as our destination wedding location. We were a bit nervous because we only saw photos and read reviews off trip advisor. As we were driving from the airport, I was wondering if we should have done a pre-wedding visit because we asked 65+ of our friends and family to fly out here. Rest assured...this was the perfect destination wedding location. Gorgeous backdrop, great service, and beautiful suites...

The reasons why we selected Waipouli:
- ability to have reception and ceremony all in 1 location
- Oasis received great reviews and the circular set up makes it more intimate yet spacious at the same time.
- water slides! perfect for kids
- renovated suites - includes full kitchen
- washer and dryer (we were traveling directly to our honeymoon so needed to do laundry to avoid overpacking)
- LOCATION (across the street from Safeway and a 15-20 minute drive from the airport)

The service is impecable. We had asked the front desk to help pass out the welcome bags, and they did it perfectly. They also prepared their own welcome bag for my husband and I. Jill (reservations) helped each of our guests book their rooms/suites. I only received compliments on the wonderful service and aloha spirit that they received when booking their rooms and checking in.

Also, The Spa gets 5 stars on their own! The price is very reasonable and they are wiling to work with you. One of my best friends fly in the day of the wedding. She is a recent mother and hasn't had time for herself. She came in last minute and the spa squeezed her in and gave her a special discount. Rocky did my mani and pedi. Isa did my hair and makeup. I forgot to bring the photos of hairstyles that I was thinking about for the wedding. Isa asked a few questions and came up with something much better than what I expected. No test run needed for hair and makeup ;)

A couple of things to think about...
- since it is a condo setup, there isn't daily housekeeping. It is every 3 days.
- the hotel rooms are all handicap accessible, which we were not informed of...
- great pool set up if you aren't look for a lap pool..a lot of kids so if you are allergic to them...this is not the place for you
- Gym is a bit small and oddly set up, but you can always run outside on the beach.

Room Tip: Reserve an ocean front or pool view.
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  • Stayed: November 2012, traveled as a couple
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5  Thank Julie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 23, 2012 via mobile

The condo was beautiful 2 bed 3 bath! Loved it except the air conditioning was loud. Granite and travertine. Across the st from McDonald's and Safeway and Starbucks. I probably wouldn't stay here again even though the service was excellent and the pool was perfect for the under 9 group. My kids are 12 and 17 and never even went swimming. They love to swim in the ocean so we have to drive. I loved the kiahuna plantation because of the access to swim able beaches. It depends on what your looking for. We like to go old school.

  • Stayed: November 2012
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4  Thank mauilovermomoftwo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 23, 2012

The condos are nice and the location makes them worth the money, especially if you have children and are in need of a condo as opposed to a hotel. Having always stayed at the Marriott, we were a little put off by the lack of swimable beach and the bizarre setup of the pool, which seems more like a lazy river without any water movement. On the other end of the pool, you have a granular beach and slides which entertained the kids for hours. Across the street, and a real plus for this hotel, there is a grocery store, a pharmacy, an ABC Store and a number of fast food restaurants. Location wise, you couldn't beat it for access to either the northern (Princeville) or southern (Poipu) parts of the island. All in all, a pleasant stay but I still prefer a beautiful beach to swim in while I'm in Kauai.

Room Tip: Choose at least a partial ocean view or you may be looking at the mini mall...
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  • Stayed: November 2012, traveled as a couple
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1  Thank desertduo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Waipouli Beach Resort

Address: 4-820 Kuhio Highway, Kapaa, Kauai, HI 96746-1588
Phone Number:
Location: United States > Hawaii > Kauai > Kapaa
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Kapaa
#1 Top resorts Hotel in Kapaa
#1 On the Beach Hotel in Kapaa
#2 Romantic Hotel in Kapaa
Price Range: $233 - $513 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Waipouli Beach Resort 4*
Number of rooms: 118
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Also Known As:
Outrigger Waipouli Beach Resort And Spa
Outrigger Waipouli Beach Hotel Kapaa
Outrigger Kapaa
Kapaa Outrigger
Waipouli Beach Resort Kauai/Kapaa

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