On our last night in Kapaa, we stopped in for dinner at Olympic Cafe. The view was nice, the ahi sandwiches we had were ok, but the mixed drinks were disappointing. We had a mai tai and a blue Kauaian. After having perfect mai tais at Royal Hawaiian on Oahu for $12, we expected these $10 drinks to at least be close, but they were mostly juice with no taste of rum. My husband took his drink up to the bar and told them there was no rum in his drink. He asked for them to please add some, which the bartender did, but we were surprised to see an additional charge of $6.50 for the additional rum. So now his small mostly-juice-drink was almost $17! We travel often and found this charge (without our prior knowledge of it) to be bad customer service. Royal Hawaiian on Oahu (which, by the way, makes the best mai tais in the islands) would never do something like this, knowing that if a customer is happy with their first drink, they very well may order a second. Olympic Cafe, unfortunately, doesn't appear to have concerns about customer satisfaction, and, therefore, will not be getting our business again.
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