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Plantation Hale Suites
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Reviews (819)
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All reviewsfull kitchenliving roomcoconut marketplacescenic viewpools and hot tubsshort walktwo double bedsbusy highwaycentral locationa great place to stayroad noisefront desk stafflydgate beach parkacross the streetfarmers markethome away from homebit dated
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Reviewed March 6, 2010

The location is great and the service is fine but the hotel needs renovating and some extra attention.

The suites are okay, they have a full kitchen, a livingroom and a bedroom but the furniture is bulky and old and the carpet had it's best days a long time ago.
And on arrival we found a dying bug in the kitchen...but that's the only bug we have seen over there. We also dind't like the cobwebs on the balcony.

On the other hand: the rooms are kept clean quite well and the hotel is near shops, restaurants and the sea. It's also a nice and quiet location. The pool and the hot tub were great.

So we did have a very good time on Kauai but I think the hotel could be great if they took a little bit of extra care of it. Now it's just okay.

  • Stayed: February 2010, traveled as a couple
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1  Thank Aryman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 5, 2010

We stayed 8 nights at this property and really enjoyed our visit. All the units are more or less the same, laid out like a little one bedroom condo. They have a small kitchen with the basics (including a blender, wine glasses, small coffee pot, etc); living room with an eating area for 4 people; decent bathroom with ample counter space and a good sized bedroom with a 2nd tv. The lanai was great, ran the length of the unit and had two doors, one from the living room and one from the bedroom. It also has a little bistro table and chairs on it for happy hour or morning coffee. We did not have any concerns with dirty dishes or left over towels as previous reviewers had mentioned. Everything seemed quite fine when we arrived. I think when you are staying for more than a few days, the housekeeping tends to do a brief cleaning while you stay (make the beds, fresh towels, etc) then clean more thoroughly when you leave. This would have been ok if we had had more things to maintain the unit ourselves (i.e. broom and dustpan to sweep up beach sand, etc.). The other thing that I cannot really understand is why they use flat sheets on the matress instead of fitted sheets. They just don't stay on. It can be frustrating. The pull out sofa in the living room is ... well ... a pull out sofa but was fine for our 10 year old.

Anyhow, the complex itself is great. It is very close to the beach (maybe 100 yards). Now, a lot of the time this is not a swimable beach but when we were there I did see a family out there snorkeling one morning. The Best Western has 3 pools and 2 hot tubs. The pools were all a comfortable temperature and never busy. The hot tubs were great and well maintained. Lots of deck chairs around them for sunning and relaxing. The building we were in (there are between 5 - 7 buildings I think) had a laundry room with 2 washers and 2 dryers. The front desk folks were helpful and from time to time (with what seemed like no rhyme or reason) there would be coffee in the morning. There is a so called "tour desk" at the front but really they were there to get you to attend a time share presentation across the street and I felt their "tour desk" sign misleading. There is a computer at the front you can use for free for 15 minute intervals to check e-mail or book tours online. Across the street is the Coconut Market. Although it has been affected by the economy and not all stores are occupied, there is a good selection of souveniers, a Whaler Store for snacks, beverages, toiletries/sundries, there is a GREAT place call the Fish Hut which sells fish and shave ice, a good pizza place, and a little bar. Also, a place called Eggberts that always seemed busy but we didn't get there.

The location on the island is good as is only 15 - 20 minutes from the airport. There is a great beach for swimming/snorkeling less than a five minute drive away (Lydgate) and Kapa'a is less than 5 minutes in the other direction for more dining and shopping options. There is also Foodland or Safeway close by if you would rather buy groceries and the Best Western has a bbq grill by the pool and a picnic table. There was always ample parking close to our unit.

As far as views go, we have learned that it doesn't really matter when you book, it is based on what units are available at the time that you arrive. In the case of this Best Western, we booked 8 months in advance and were first given a room that faced across to the next building. We ended up in a room that faced the pool, which was really convenient and we did appreciate that. It would have been nice to be on the water side of the building - not because there is really a view of the ocean but because it is quieter. But, you get what is available when you get there and that is that. All in all, we were very happy with our stay at the Best Western and would stay there again.

  • Stayed: February 2010, traveled with family
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Thank 3sunseekers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2010

Plantation Hales is an all suites hotel. The accommodation is spacious with lounge, seperate bedroom, kitchen two tvs, large bacony. Get a top floor room overlooking the ocean.The beach is some 200 yards away across some grassland. The hotel has free internet in room and ampl free parking. There are three secluded swimming pools, one for each unit. There is no restaurant but there is one in walking distance at the Kaui Ocean Resort which is good. There is also a good seafood grill half a mile away at the Kapaa shopping centre.The hotel is central for all the Island attractions although get more afternoon cloud that on the south/ west shoreline.

  • Stayed: January 2010, traveled solo
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Thank dunera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 11, 2010

The owner has removed the heavy furnishings found in the standard units and created a light, lovely living space. Upgraded appliances, flat acreen TV's, free high-speed internet.. all the bells and whistles to make your stay enjoyable - and at a bargain price. It is one of the best values I know of at Kapaa. I found it here - http://vrbo.com/37025 Plantation Hale is well maintained with 3 pools, close to the ocean and shops. For the budget traveler, as good as you will find, and this is the best of the units there, in my experience.

  • Stayed: June 2009, traveled as a couple
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1  Thank bwanadave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2009

I'm not really sure what some people's issues are with the Plantation Hale. My wife, baby, and I just spent 3 nights here and thought it was good value for less than $100 per night!

The good:
-Centrally located n Kapa'a. In fact, the hotel itself is in the Coconut Marketplace which has shopping and inexpensive eats. Great for a family!
-The rooms all have kitchens.
-The pools are decent and well-maintained.
-The rooms are reasonably clean (we didn't see any insects, which frankly is not normal for such a climate),
-The staff was friendly and helpful.
-The hotel has internet (you just need to borrow a cable from the front desk - no charge so long as you don't lose it).
-The is a beach right across from the hotel within very short walking distance.

The not so good:
-The hotel is a little old and could use a bit of a facelift (but hey, it's a Best Western, not the Ritz Carlton).
-They have timeshare. Beware!
-Some of the rooms are near the highway. Ours was, but thankfully I didn't hear much traffic noise.

I didn't do a lot of research on Kapa'a. What I did find was that there are affordable hotels and high end hotels. The Plantation Hale was within my price range and I thought it was good value for my money. If you want to spend upwards of $200 per night on a really nice place, then go ahead and splurge.
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  • Stayed: November 2009, traveled with family
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2  Thank Devo1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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