I recently had the misfortune to be flooded out of my room when the water heater in an adjoining long-term resident's room imploded in the middle of the night. Mr. Douponce, the Resort GM, went above and beyond resolving the emergency and getting me other accommodations for the remainder of my stay, even though not required to do so.
The friendliness and helpful assistance of other staff made my stay enjoyable, especially Steve Carvalho, the Maintenance Mgr, who responds promptly and professionally to guest concerns. Front Desk staff were very helpful, always with a smile regardless of the request.
The resort is conveniently located, adjoining the Coconut Marketplace, the best restaurant on the island (IMHO, the Hukilau Lanai), and a short walk to Trees Lounge with live music six nights a week. Both major food stores are a short walk away. For bike enthusiasts like me, the resort's convenient location to the East Side's Multi-Use Path was a sweet bonus.
Stay there -- it's a value and well worth seeking out.
- Official Description (provided by the hotel):
- Plantation Hale Suites is located in the heart of Kauai on the scenic Royal Coconut Coast and steps away from Waipouli Beach. Enjoy spacious one bedroom suite accommodations (738 sq ft) with the finest amenities such as full kitchens and private lanais. Suites sleep up to six people. High speed Wi Fi,Flat Screen LCD TV's with Cable (60 preimum channels)Blu-Ray DVD, Movie library,350 DVD's. Planation Hale has three outdoor pools,(4)picnic and BBQ areas, whirlpool spas, Shuffle Board. The resort offers several restaurants, full Concierge and Activities Desk, mini market, ATM, and a SPA. Located nearby, Golf, Tennis, Horseback Riding, Wailua River and Kayaking,Opaeka'a Falls, Waimea Canyon, Hiking Trails. Kauai's best location and value. great for a romantic getaway, or a family vacation. Our dedicated staff welcomes you with the true Aloha spirit. ... more less
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- Also Known As:
- Plantation Hale Hotel Kapaa
- Best Western Kapaa
- Kapaa Best Western
- Plantation Hale Suites Kauai/Kapaa